Today I got home at 4:30 pm and the house was 86 degrees - AC not working! With 97 degrees outside, that was not pleasant! Called the insurance company and got the MCE Plus number. I called them at 5:01, when they were officially closed. I got a call back anyway about 5 minutes later. At 5:30 the service man (Art) arrived, apologizing that he was late. (What .....????). At 5:45 the problem was fixed! Haven't seen service and competence like that in a long time. Thanks Art! and Thanks MCE Plus!
Area Atlanta, GA
Cost Less than $250
Date June 2016
Posted: 6/13/2016 • Link to this review
We received a really great service from MCE. Art needs to be cloned into a few more like him! :) My husband and I followed Art's recommendation and made MCE Plus our one and only handy-man company. Will be calling you again, Thanks guys!
Area Smyrna, GA
Cost Less than $250
Date March 2016
Posted: 4/03/2016 • Link to this review
My husband had watched some you-tube "how to" vids and sort of went too far trying to fix our toiler leak. When MCE Plus showed up, the toilet was in pieces laying on the floor :) Our home warranty told me that this is not going to be covered because we took toilet apart. Mike from Mce offered a fix outside our warranty since he was already here at the house and he did it within 30 minutes and for a very low cost to us! Thank you sooooo much Mike and Mce Plus!!
Posted: 12/29/2015 • Link to this review
Professional and courteous! Our service guy Art kept thanking us for the business after making repairs to the heater. Such a nice person, they don't make them like that these days :)
Posted: 12/19/2015 • Link to this review
I'm happy that my furnace is working again! I was told by ***** that I need a new furnace, yet MCE Plus replaced a broken pilot light thingy, and all turned on right away. You just made a life-long customer :) just like your slogan says you would!
Posted: 11/09/2015 • Link to this review
I had two broken toilets, upstairs a/c was not working and a furnace making a loud noise. It's pretty nice that one guy who came out handled EVERYTHING in the same visit. I will use them again and MCE is most likely the only company I will use!
Posted: 10/21/2015 • Link to this review
On time, Polite and professional folks. The repair man said it will take 3 hours to replace our boiler and he was finished in two! I am a clean freak and was worried about the mess, but by the time he was gone I didn't see a spot on our floor. Very good, keep up the good work. A +++
Posted: 10/08/2015 • Link to this review
Very satisfied with them! In and out, didn't try to sell me anything, checked my other system and I didn't even ask..Nick seemed to have every part of any ac machine in his van :) Will recommend to my friends and family for sure.
Posted: 9/09/2015 • Link to this review
The worker we had was very thorough in explaining the work to be done and the recommendations. Great job, he even fixed a water pressure problem we had. I recommend 100%.
Posted: 6/30/2015 • Last edited: 9/09/2015 • Link to this review
my girlfriend had a bad water boiler in the upstairs and MCE came out and installed new. Price was better than most others we called, took a few days for appointment (I guess they're in their busy season)but once they came out they did good. Glad to see how the guys carried the sucker downstairs w/out an incident or floor damage :))it must have weighed a few hundred pouns. will use them again.
Posted: 6/09/2015 • Last edited: 9/09/2015 • Link to this review
Our warranty company didn't cover the A/C unit due to "pre-existing" problem. We bought our house in April and A/C went out in May. Anyway, We hired MCE Plus because a family friend referred us to them. Two workers were very professional, polite and quick. Richard even gave my husband a short A/C system class :) There were some shortcuts made by a previous service company and these guys fixed it without me even asking FOR FREE!! Way to go an extra mile! They left the area clean and asked to call them for any A/C or plumbing needs....and We WILL!! Thank you MCE!!!
Posted: 6/04/2015 • Last edited: 9/09/2015 • Link to this review
My home warranty company referred this company to my home. When the owner diagnosed the issue, he then asked for a "hardship fee" and then refused to do the work because he didn't want to "get dirty." In addition, when I called to complain they hung up on me. Stay away! I would never use this company.
Posted: 11/01/2014 • Last edited: 10/08/2015 • Link to this review
This is the second time my home warranty company has called this company out to my house. The technician has NO idea what he is doing. He didn't even know how to turn the temp down on my thermostat. He called my home warranty company to get approval for a repair and after about 10 mins on the phone he told me he couldn't wait anymore. Then he had the audacity to ask for the trade fee. I then called the company to speak with them and they hung up on me. Stay away from them!!!!
Posted: 5/29/2013 • Last edited: 10/08/2015 • Link to this review
* 24-Hour Service Available