Have you looked at your homes exterior or roof lately? METRO Home Improvement, Inc. is a full service exterior remodeler and insurance claims specialist-Restoration Company. We have on staff a HAAG 2014 Certified Residentional Roofing Inspector for Hail and Wind storm damage insurance claims and a licensed insurance adjuster. We are a CertainTeed Master Shingle company, Owens Corning Preferred Contractor, James Hardie Installer, Vinyl Siding Institute (VSI) certified Vinyl siding installer.. on staff, Best of Kudzu 2012 award and Elite Mastic Contractor. Thank you, Atlanta for selecting us for the Consumer Choice Award for Exterior Remodeler category 2009-2012-business excellence! In addition, to Roofing- hail and wind storm damage insurance claims, we specialize in Vinyl Replacement Windows, Vinyl Siding, Fiber Cement Siding, Hardiplank Siding, Gutters, and Clog Free Gutter protection systems-Gutter Magic. METRO Home Improvement has been in business 14 years at he same telephone number. We are fully insured, and licensed. View the quality and craftsmanship in a METRO Home Improvement- clients home. Speak to our clients, drive by their homes. All work is guaranteed and local references are available. Quality, Service and Excellence in all that we touch. Call Today for a FREE 10 home exterior assessment and roof inspection. 678-277-9434 www.metrohome.bizVIEW MORE »VIEW LESS »
My family owns several homes and rental properties in East Cobb and we have bought quite a few roofs over the years. We used to call one of the big roofing companies which advertise on the radio. But after a few years we usually had problems. Sure, the roof is under warranty and they repair it for free. But the warranty does not cover the damage inside the house. You have to call your insurance company to get the walls and the floors fixed and you pay the deductible and it is a really big hassle. When my own home needed a new roof due to hail damage in 2010 I hired Greg. Right away I could tell the quality of his work was better. He was very thorough, he used better materials and skilled labor. The new roof looked amazing and it was a big selling point when I put the house on the market. When my wife and I bought our new home a few months ago the home inspector told us that the roof had extensive damage. We were not worried at all because we knew just the guy to call. Greg took lots of photos on our roof and showed us the damage and told us exactly what repairs were needed. He repaired the rotten decking and installed beautiful new roofing. He took great care making sure the flashing was installed correctly and he even did some siding repairs which he did not charge us for. We have the nicest roof in our neighborhood. My advice: do not go with the lowest estimate. You will end up paying more in the long run. Greg will get the job done right the first time.
Posted: 8/15/2015 • Link to this review
My roof had hail damage from the hail storm in March. Greg McManus came by and did a free estimate and talked me through the process. He made time to come out and meet with the insurance adjuster and worked directly with the insurance company to replace my roof. He kept me up-to-date throughout the process which was very reassuring being a first-time home buyer.
Posted: 7/11/2013 • Link to this review
My roof had a leak. But, I didn't know there were more things going on. They worked with my insurance company to ensure a quick turnaround on service. My upgraded roof looks great and has held up to the last strong winds.
Posted: 1/25/2013 • Link to this review
They have the worst customer service and warranty. Once it's paid, no service for warranty. I called them 10 times. They said they would contact me but nothing happened. I had to pay 150 bucks to hire someone to fix a leak. So don't give them a chance.
Posted: 11/12/2012 • Last edited: 8/01/2014 • Link to this review
Mr. Lan, METRO Home Improvement prides itself in outstanding customer service and always provides a warranty on products and services installed. Since, your concern deals with a chimney cap, which wasn't part of the roof installation process, your negative response is inaccurate and not warranted.
I am very happy with the way Greg stayed on top of things, and made sure that I got everything that would bring my home up to standard. I was kept informed as to what was going on, on a regular basis, which was a comfort to me,that they were working on my behalf. The workmen were proficent in their work. Thanks for a great job Greg.
Posted: 9/18/2012 • Link to this review
I had a wonderful experience having my roof replaced a year ago by Abe and Greg. Abe gave me the best customer service as well as Greg. It was the easiest insurance dealings I have had. They replaced my roof in not time and it was wonderful. Abe also took extra care and time to ensure all nails were out of the yard. I have three small children and we did not find any as he swept the yard thoroughly. With the recents storms in Atlanta (dropping 7 inches at a time), I had a leak due to the gutter rushing backwards. When I discovered it, I called Abe and he called me back within a day and they had the repairs completed within the week. Once again, great customer service and quality work. They spent quality time investigating what the issue was and Greg even came over when the roofers were doing the repair work. I feel confident in their work! I would recommend Abe and Greg for any roofing job.
Posted: 7/24/2012 • Link to this review
I would certainly rank this company as a 4.5 overall. I really like the fact that the Owner Greg McManus took the time to go over the entire process with me and got the Insurance company involved in our first meeting. I felt comfortable with his knowledge of the insurance industry and I can tell you Greg, has a great depth of knowledge when it comes to roofing. Greg is very professional and pleasant to work with. I would truly recommend this company to neighbors and friends.
Posted: 8/24/2011 • Link to this review
First I would like to start and say that thought the entire roof replacement job that agent Greg McManus was a pleasure to do business with. With his help and knowledge we were able to complete my roof replacement with a quick and fast business transaction. I would recommend anyone to do business with Metro Home Improvement. I was turned down twice before from my insurance carrier with other roofers, till Mr McManus came along and was able to point out the damage that had been done to my home. Thanks again for a job well done.
Posted: 6/23/2011 • Link to this review
Metro Home Improvement is by far the best contractors I have ever worked with, my home needed the roof replaced after hail damage was detected. I had a difficult time with my insurance company approving a complete replacement and Metro successfully negotiated a complete replacement on my behalf. It took a bit of time and patience with all of the procedures that had to be followed from my insurance company but Metro Home Improvement never gave up and in the end I was the winner. Metro also completed the replacement of the roof in a very reasonable amount of time. Metro also gave me a full breakdown of the work involved and gave me a list of upgrades to the new roof that I can make. These upgrades were my choice and I was not pressured at all by Metro home Improvement to accept the improvements. Their crew was very professional and the work was of a very high standard and only quality products were used. The best of all was the roof was installed with no defects at all. Having the work done on time, within budget and with no defects is incredible. I cannot thank Metro Home Improvement enough for their professionalism and the way I was treated, I recommend them with the highest confidence to anybody needing work done on their homes.
Posted: 3/22/2011 • Link to this review
Metro solicited me for roof repair due to hail. Myself and my adjuster did not feel comfortable dealing with Mike from this company, bc he became harrasing . We then informed him that we would not be using his company. Mike then went and filed a mechanics lien on my house for 1500 for what he says is consulting fees-he will not return any of our calls. Be careful getting quotes or working with him and this company. He has been been banned from BBB and his office does not exist its a po box.
Posted: 1/25/2011 • Last edited: 2/01/2011 • Link to this review
We don't have anyone here by the name of Mike. Our sales representative entered into an insurance claims contract in good faith. Upon settling the Hail storm damage claim with the client's insurance co., the client breached the contract after insurance proceeds were released for the mortgage property repairs. This matter is being reviewed by a legal professional.
Be very cautious before doing business with Metro Home Improvements on Delk Road, Marietta GA. They were one of 3 contractors who gave me an estimate for roofing and awning repairs after a hail storm. When Metro did not get the job the resorted to bullying techinques to try to get me to give them some money for their time spent preparing the estimate. When that did not work they created an erroneous invoice and put a lien on my home. They are dishonest and having some business problems. They lost their BBB rating in Sept 2010 and that says a lot about the company. Be very cautious before contacting this company for work...it will cost you dearly. Also, notice how many of the "favorable" comments regarding this company were posted by the company owner Greg McManus! What does that tell you about the company practices??
Posted: 1/23/2011 • Last edited: 5/23/2013 • Link to this review
We entered in an insurance claims contract in good faith. Upon settling the Hail storm damage claim with the client's insurance co., for 2 months, the client breached the contract after insurance proceeds were released for the mortgage property repairs. This matter is being reviewed by a legal professional.
I e-mailed and called Greg 5 times. I got one auto response and 2 lame messages at odd hours (one possibly after drinking?). The 2nd message was immediately followed with an e-mail saying he had to 'drop us from service' since we'd been unable to connect. We had wanted exterior shutters and a sliding door replaced on our home. Apparently this job was too small for them, but why didn't he just say that? Attitude on phone messages and final e-mail was insolent and flippant. I would never use this company.
Posted: 8/19/2010 • Link to this review
We pride ourselves in 24hr. follow up. Client services are first and foremost. I'm aware of two messages that were left. We called multiple times attempting to learn about this clients needs. It was determined we could not be of assistance. We're sorry we were unable to assist with your remodeling needs.
I had excellent service from Greg McManus and team. He was very helpful with the insurance claim. The job was completed in one day. The workers did a very professional job on my roof and the clean-up was great! Greg stayed on the site until the job was completed. After the work was completed, Greg met with my insurance adjuster to make sure the work was satisfactory. I am really pleased at the outcome. Thank you.
Posted: 5/04/2010 • Last edited: 5/05/2010 • Link to this review
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