I had Victor out a few times to look at an old dishwasher and our oven. He was extremely honest with me about the life left in my dishwasher, and was able to fix our oven properly. I have recommended him to other neighbors. If we have any other appliance issues, I would definitely call him.
Area Atlanta, GA
Cost $250 - $499
Date August 2015
Posted: 4/29/2016 • Link to this review
My 8-year old refrigerator, new, was top of the line. It had a leak and after reading all the glowing reviews for MMI, I called them to fix the leak. They arrived promptly in a personal compact car. When MMI came in, his first words (in broken English) were "Where's leaking refrigerator?" No good morning, no introduction. We went to the kitchen and I introduced myself. Nick pulled refrigerator from wall and started in on how refrigerator condensation hose was wet and shouldn't be. Then he told me I didn't have a leak. So all that water from my refrigerator's condensation hose and soaked the carpets was just my imagination. Then, he asked me where the evaporation pan was.?? From that point on it was All down hill.!!! He said he would not be responsible for the required repairs, thus would not fix it. Wait a minute.. I thought there was no leak. Now I'm really confused. Then he went on in challenged English to explain how a refrigerator works. Huhhh.? Okay. That's enough. I asked if there was a charge and he said that it was $25. I paid him and sent him on his way. I should have researched more. Also, MMI had several out-of-state reviews-VA-FL.?? I really hope my $25 mistake will help others make a more informed decision (if it sounds too good). (VERIFIED: I am neither a friend or family member, nor have I received any special consideration or remuneration for this review).
Posted: 10/02/2015 • Last edited: 1/03/2016 • Link to this review
I hired Victor at least three different times before we sold our house. He was able to perfectly diagnose the problem with my 14 year old dishwasher. He installed a new board and it worked great. I bought a new double oven to match our existing appliances online before we put the house on the market. Victor installed it for me. We probably saved $1500 by buying it online and having him install it. When the granite countertop vendor messed up our countertops, it was Nick (Victors employee) who suggested the vendor add a backsplash to fix the mistake. Perfect suggestion. Then Nick reinstalled the faucets and connected the gas. Thanks Victor for your expert service and helping us get our house ready to sell!
Posted: 11/27/2014 • Last edited: 11/26/2014 • Link to this review
We had a leak from our fridge this morning. I called MMI and they came out a few hours later. Victor showed up on time and diagnosed the problem immediately. Told my wife where to buy the replacement filter and how to install it. Showed her how to turn off the water to the fridge to stop the water leaking. And only charged a very reasonable fee. we could not be happier with the service from Victor and MMI, and we're ecstatic to have a go-to appliance repair person now. Thanks!
Posted: 8/19/2014 • Link to this review
Victor was an excellent choice I chose from Kudzu.. He was very knowledgeable of our washing machine and did his job effortlessly . In today's environment of often having to settle, Victor was a breath of fresh air. He is definitely the repair guy of choice for this house
Posted: 6/16/2014 • Link to this review
Victor came and assessed my refrigerator which has a freezer that no longer works. He was honest enough to tell me that fixing it would only last a few more years and that if I had the money I should buy a new one since the one I have is 14 years old. Well worth the 15$ for some professional and honest appliance know-how.
Posted: 12/31/2013 • Link to this review
Over the summer our washing machine filter trap became clogged and caused our washer to stop draining and flash a constant error message. We had tried a few other appliance repair companies before we found MMI online. They either didn't have time for our job or couldn't come out for at least a week. Victor was able to come out the same day and fixed the issue for a very reasonable price. He even explained what he did to my husband so we could fix it on our own in-case it ever happened again.
Posted: 11/18/2013 • Link to this review
Victor gave fantastic service in repairing my dryer. He came to the house, diagnosed the problem, fixed it quickly and was very kind and nice to talk to in the process. I would highly recommend him to any friends or family needing appliance repair. He does great work at a reasonable price. I'm very happy with the repair. I wish more people gave the kind of customer service Victor does.
Posted: 9/25/2013 • Link to this review
Victor is everything you want in an appliance repairman: honest, punctual, communicative, reliable, and friendly! He came out on a Sunday to diagnose our fridge problem, and fix it the same day. I am extremely pleased with the work he did and his professionalism. I will definitely be calling him the next time one of my appliances acts up.
Posted: 9/24/2013 • Link to this review
This guy is super nice and honest. I explained my situation and he was able to diagnose the issue as not major. He saved me $ and said there was nothing he could do and to not to waste my $ by having a technician come out. If I ever do have a major problem, I will use this guy since he is honest.
Posted: 9/23/2013 • Link to this review
My dryer was making obnoxious screeching noises and I called Victor after reading reviews here and on Yelp. He said he could come by same day which thrilled me. He was extremely professional, did his job very well, and I thought he was reasonably priced. I would certainly call him again if I have an appliance issue and recommend him to friends.
Posted: 9/20/2013 • Link to this review
My tech was properly dressed, had all necessary tools and parts needed to fix. I've set up an appointment with them and got my choice of appointment time and day. Technician arrived on time. Diagnosed problem fast, described everything and estimated cost. Repair completed quickly, pleasantly and efficiently. He was very helpful and educated me on some things to do in the future to avoid problems. Great service and very nice man, as well.
Posted: 9/10/2013 • Link to this review
My dishwasher got clogged up. There was dirty water at the bottom that wouldn't drain.MMI showed up the next day at 1pm. The repairman managed to unclog our dishwasher and fixed the upper rack, which had begun to slide out on its own. Fast and very professional. They were punctual, kind, and committed. I will use them again for any repair necessary on my other household appliances.
Posted: 8/21/2013 • Link to this review
Great service- fast, accurate, reasonable price, friendly, pleasant repairman. Yesterday my washing machine suddenly decided it wasn't going to drain water. The service tech showed up at 12:00. He explained what the problem was and what he needed to do in order to fix it. Fix it in one hour. Highly recommend them.
Posted: 8/16/2013 • Link to this review
* By Appointment Only