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Beware.In my experience with them the initial service was good but when it came to settlement they deceived me. The lawer assigned to me eventually came back to tell me the insurance was not willing to pay enough to cover all my medical expenses and that I should take the case to litigation. My case was transfered by M&A to Schinder and Hammer to handle litigation but SH tells me they didn't see any benefit in taking the case to court. My legal fee went from 33% to 40% by just making this a litigation case although they had no intention of taking the case to court. Also between the two offices I was billed cloae to $2000 in office expenses with no explanation as to how that bill came to be. I will never use Montlick and Associates again and certainly do not recommend them to anyone.
Area Suwanee, GA
Cost $15,000 - $19,999
Date March 2015
Posted: 3/13/2017 • Link to this review
There's nothing better than someone who can help you when you're in pain & feeling alone! Jason Salzman took such good care of me - his staff was super helpful, he guided me through each step of the process and I felt like I wasn't alone after my crash & injury. The other driver's insurance tried to tell me it was a "pre existing condition" just because I had been to a chiropractor before! But their insurance was no match for Montlick! Thanks again, Jason!!
Area Atlanta, GA
Posted: 4/19/2016 • Link to this review
attorney assigned to me did not respond to the court papers so my case was closed.Hinton was returning my call and would call me when court was over still no call.waiting for OVER A YEAR NOW.I want an attorney and some answers!I had witnesses that cannot be located now all because MONTLICK did not call them.You are awful attorneys. My original case was to have included medical expenses I PAID FOR and then...OOPS the time had lapsed and weeeeell its not much money....so YOU talked me into getting a case opened for the building owner to recomp my lost expenses,broken glasses..follow up for neck and STILL NOTHING. Since you don't care, I plan to share my experience with many others to warn them of how you handles clients...YOU DONT, you push us little cases aside and don't reply to court papers. I have left messages for Montlick...for the attorney you assigned....and for his office. I have written letters with no reply also. Montlick just "forgot" me. September 2014 you were going to call the opposing attorney and every call Ive made sice then you...MONTLICK says that "We will give them a call now and call you back. Is your number still ###-###-####?" I didn't know that I had to keep reminding you that I am your client.
Posted: 12/22/2015 • Link to this review
A lawyer's duty to keep client confidences has few exceptions and as a result we do not feel at liberty to respond in a point by point fashion in this forum. Unfortunately that puts us at a disadvantage. Suffice it to say that we do not believe that the post presents a fair and accurate picture of the events.
This is a VERY good law firm to call if you need help after an accident. We were badly rear-ended waiting to make a left turn on Cheshire Bridge Rd in Atlanta. The driver who hit us didn't even put on her brakes and our car was nearly totalled. Thankfully we were both wearing our seatbelts!!!! My friend, the one driving, contacted Montlick & Associates right at the scene because she had their mobile app already downloaded on her cellphone and she knew the law firm was a good one. The people we spoke with there were knowledgeable and incredibly nice. They made me feel more at ease about getting treatment and getting thru the accident claims process. It was a relief to turn it all over to someone experienced with the whole process, and good at negotiating. I am certain I wouldn't have gotten nearly as much money if I tried to do it on my own. My lawyer made sure I got reimbursed for all my bills, including a crazy big one from the emergency room, plus 11 weeks of physical therapy. I also was reimbursed for my laptop that was cracked badly in the accident. I am so glad I chose this firm to represent me. They cared about me as a person and understood what I was going through. And they lived up to their promise to get me the very best settlement. That's why I give Montlick & Associates 5 stars.
Posted: 1/13/2015 • Link to this review
My experience with Montlick & Associates was far beyond my expectations. I was always treated with the utmost respect, genuine concern and was made to feel that I sincerely mattered to them. They are a great team of caring people. I am sure that there are many firms out there that are only interested in what you can do for them, but that is not the case with this firm. I have so much respect for this firm for their continuing commitment and generosity in helping the community in so many ways. They show so much compassion and support for our military families, the safety of our kids and young drivers, as well as being committed to an anti-bullying campaign and the list goes on and on of other wonderful things they do for the community. They care and support the same things in life that are important to me and I greatly admire them for it. It is rare to see a company giving back and putting so much effort, time and money into our community. I would highly recommend Montlick & Associates to anyone seeking legal assistance.
Posted: 1/09/2015 • Link to this review
They handled my case in a poorly manner. I had to be calling and calling to get updates on my case. They don't call nor follow up with you at all. I only spoke with the lawyer twice and he did not even handle the claim, it is the assistant. I felt the lawyer was only there to make you believe they will take care of you, but not at all !! I received almost nothing and feel that if the lawyer would had taken my case seriously, I would had received a better deal.
Posted: 12/12/2014 • Link to this review
Our law firm has a number of steps in place to ensure that our clients receive regular updates on their case, and we have measures in place to ensure that our clients get prompt responses to all of their phone calls. Each client is provided at the beginning of their case with the name of a manager they can call if they ever feel like they are not getting the response the deserve. We take client communication very seriously and are committed to providing exceptional service. While in some firms non lawyers are allowed to handle entire claims, that is not the case at our firm- lawyers ARE most definitely involved as they should be in handling all client cases. Due to a lawyer's duty to keep client confidences, we are unable to comment on all of the statements that were made in this review. However, as a general comment we will say that our law firm does not just take the easy cases- we take difficult cases also, and part of doing so is that unfortunately no matter what we do we cannot make every person happy. Every case has its own unique set of facts and applicable law. We are committed to getting the best outcome possible for for each and every client.
I am so happy with the work that was done for me by Montlick & Associates on my truck accident case that happened on I-85 in Atlanta. Everyone I dealt with was great- very responsive, caring and concerned. My Dad told me to call Montlick & Associates, because he had used them on his case. He actually can't stop talking about what good people they are. Well, I have to agree. From the first time I called, to when I called with questions and need fast answers, to the time my case was settled. They were really there for me. Dad was right. If you are looking for good smart lawyers to handle your case, who really care and go the extra mile, this is the firm to call. And BTW, they got me a great settlement too.
Posted: 3/31/2014 • Link to this review
This is the second time my family has used Montlick & Associates to help us with an auto accident case. These are good people and great lawyers who worked really hard for us and got us a great settlement. They always treated us with kindness and respect, and always returned our phone calls and keep us well informed. They even called us just to see how we are feeling and to see if we need help with anything! I highly recommend them!
Posted: 12/30/2013 • Link to this review
On 12/23/2013, my son (located in GA) and I in the state of MD had a telephone conference with Attorney Glen Chitlek regarding a confusing worker's compensation issue. We were very impressed by Attorney Chitlek's professionalism, candor and willingness to provide information even though we weren't his clients. I assure you, few attorneys' will spend an hour in conversation (with non-clients) explaining why contracts/agreements are written using certain verbiage and how it benefits both parties. We were very graceful and will hire Attorney Chitlek to represent us, if necessary in the future.
Posted: 12/23/2013 • Link to this review
It is difficult getting in touch with my attorney and when I do, I feel as if I am an annoyance. I shouldn't feel this way-especially if I have complex questions that an assistant evidently is unable to adequately answer. Montlick was highly recommended but now I am full of regrets.
Posted: 8/20/2013 • Link to this review
Good evening. We are very sorry that you have had trouble reaching your lawyer. You are most definitely NOT an annoyance, we want to be there for you. We greatly value and appreciate our clients. As a firm we pride ourselves on treating people the way we would want to be treated. While it is possible that the lawyer you are working with was out of the office on another matter or involved in a trial on another case, we have a lot of lawyers in the firm that could step in and help answer questions for you, and the assistant should help make that happen. Your case is important to us. Would you please call in the morning and ask to speak to a managing attorney so that we can help you? While we have to work within the law and I am sure you can understand that there are certain things beyond our control, being responsive is one thing that we can and do make happen for our clients every day. We want to do the same for you! Thank you and have a good night.
My wife and I are extremely happy by th the services provided to our family by Montlick & Associates. They said they would treat us like a friend and they did! We were riding in our pickup truck when a drunk driver ran into the back of my truck. It was totalled. They got to work right away on our truck accident case on from my very first call. They worked hard and get me a great settlement. They were also there for me whenever we had a question, always happy to help. You don't get service like this from many businesses anymore. Montlick & Associates is a great law firm.
Posted: 6/26/2013 • Link to this review
After working in the legal field for over 25 years, I feel that I have the necessary experience to write a review. I am very impressed with Montlick & Associates. From the receptionist to the paralegal to the lawyers who worked on my case, I consistently received their full attention, as well as a personal concern with my well being. I have worked with hundreds of lawyers during my career, and the service I received from Montlick & Associate is definitely way above what I have seen. First let me say that it is impossible for any law firm to make every client happy- because a lawyer has to work with the facts of each situation, and as much as an attorney may want to, the law may not provide them with a remedy. it is not fair for someone to blame a firm for that. SO, even the best lawyer in the world cannot make everyone happy. And some lawyers only take the easy cases. But not Montlick & Associates- my case was turned down by two other law firms. And of course lawyers have to work within the law, they can't help someone if the law does not provide them with a remedy, or if the defendant has no insurance. so having had this outstanding service from Montlick & Associates, I just want to say that if you see any negative reviews about them, you have to take them with a grain of salt. It is highly likely that no firm could have helped them or made them happy! As a very satisfied client, I suggest that you talk to Montlick & Associates, and decide for yourself!! 5 stars!!!
Posted: 6/05/2013 • Last edited: 6/26/2013 • Link to this review
I would not recommend Montlick. Initial service is good but when it came to settlement time they mislead me on the structure of the settlement and potential liability I may still face with regard to open issues with insurance companies and hospitals. They weren't very cooperative with handling my concerns and were very frustrating to deal with.
Posted: 6/05/2013 • Last edited: 6/26/2013 • Link to this review
My husband and I are very happy with the services we received from Montlick & Associates. From our very first phone call they were friendly, helpful and concerned. When we had our car accident and were discussing who to call, my husband mentioned Montlick & Associates because they have done so much to support our troops, and we are a military family. We felt blessed to have them on our side. Always there for us, always returning our calls and even calling regularly to just see how we were feeling and to see if we had any questions. You don't get service like this from lawyers or businesses any more. And we were very happy with the great result they got for us. But more important than anything else- they worked hard for us, were always there for us, and always did the right thing. They have integrity. If you've been injured in an auto accident in Georgia, you won't find a better law firm to call.
Posted: 3/15/2013 • Last edited: 6/26/2013 • Link to this review
My husband and I are extremely satisfied with the services we received from Montlick & Associates. I have never seen a professional show so much concern about their client or be so responsive and even anticipate your needs. I can see why they are so successful. I contacted them originally because I was so impressed with all they do for the community with their injury prevention programs and to support our troops. you don't see other law firms devoting so much to helping the community. I just read that the Georgia House of Representatives honored Montlick & Associates for providing exemplary service to Georgia families for the last 30 years. A well deserved honor! we need more businesses like Montlick & Associates.
Posted: 3/14/2013 • Last edited: 6/26/2013 • Link to this review