Established in 1978, The Mad Hatter has grown in to one of the largest family owned air duct and chimney service companies in the United States. Our company also has a retail division that carries a full line of top quality fireplaces, grills, awnings, outdoor furniture and accessories.
Whether cleaning your chimney or building an outdoor kitchen, we promise to give you top quality work and professionalism that is second to none.
We are A+ Rated by The Better Business Bureau and.. have been chosen ?Best Pick? by Home Reports Consumer Survey for over 18 consecutive years. Our company is state licensed and members with the National Air Duct Cleaners Association and the National Chimney Sweep Guild.
With a knowledgeable staff to serve all your needs, we are that confident we can meet and exceed all of your expectations.
2012, 2013, 2014
Certified members of the National Air Duct Cleaning Association, Certified Chimney Sweeps and the National Fire Protection Association. State licensed HVAC contractor. Better Business Bureau A+ Rating. Chimney Sweep Certified technicians. Best Choise rating from Home Reports for 16 consecutive years. Trust Dale Certified. Business is licensed, bonded and insured.
Technicians are able to write work order and share brochures on iPad device. All work orders are sent via e-mail to customers. We have gone completely paperless.
Needed dryer duct cleaned. Mad Hatter put a service team on-premises on a holiday week within three days. Crew arrived on time (actually a smidge early!), took care of moving, disconnecting, and... reconnecting dryer (replacing old vent connection hose in process.) Vaccumed an impressive quantity of lent out of duct. Will use again.VIEW MORE »VIEW LESS »
I was totally impressed with the excellent service that I received from the initial phone call for an appointment to the time James left. James took care of cleaning the gas logs that apparently had... never been serviced in my new home. He arrived earlier than the appointment time (which I was okay with); knowledgeable, respectful and courteous...He explained what he was doing and made sure my place was clean before leaving. I definitely will be using Mad Hatter again and will be referring others as well.VIEW MORE »VIEW LESS »
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Needed dryer duct cleaned. Mad Hatter put a service team on-premises on a holiday week within three days. Crew arrived on time (actually a smidge early!), took care of moving, disconnecting, and reconnecting dryer (replacing old vent connection hose in process.) Vaccumed an impressive quantity of lent out of duct. Will use again.
I was totally impressed with the excellent service that I received from the initial phone call for an appointment to the time James left. James took care of cleaning the gas logs that apparently had never been serviced in my new home. He arrived earlier than the appointment time (which I was okay with); knowledgeable, respectful and courteous...He explained what he was doing and made sure my place was clean before leaving. I definitely will be using Mad Hatter again and will be referring others as well.
Mathew and Joshua were prompt, professional and extremely neat and careful in there work and accommodating for requests.
Punctual, precise, perfection! Duane and Jack are the best..........Thank you for a job well done.
We shopped for fireplace logs, a firebox, ducting and a chimney shroud from Mad Hatter for an addition to our home. The sales people were knowledgeable and courteous, suggesting ways to minimize our overall cost. The materials we ordered came in on time and were installed by a great group of guys (Carlton, Nathan, and one more whose name I did not get). We are extremely satisfied and would not hesitate to recommend Mad Hatter's products and services to our friends.
Matthew and Andrew were very friendly. The work was efficient and Matthew was upfront about what we needed and didn't need.
It is such a pleasure to be able to depend on a company to provide the best possible service and with such pleasant and friendly providers. The Mad Hatter does just that. I have used Mad Hatter for chimney cleaning, changing one fireplace from wood burning to gas logs and had another gas log fireplace fixed. Thanks especially to Dennis and Sean and also to Duane and Jack who were extremely polite, professional and courteous for their superb help. Everything is working great! I highly recommend The Mad Hatter to anyone!
Had new logs installed in our fireplace purchased from the Alpharetta Store. Called 6 days early with an appointment for 10AM the next day. Technician arrived at 10:01AM and was done right before noon. Great service!
Thank you for purchasing logs from our showroom! We're glad to have found an earlier installation date, and we hope you get to enjoy them a lot this winter. We greatly appreciate your review and your business! -The Mad Hatter
We had 2 fireplaces inspected and cleaned, repaired, then had a wood-burning stove insert placed into our main fireplace. The guys are very polite and do not leave a spec of dust. When we had problems lighting the wood stove, they sent us Fred who showed us what to do. They went out of their way to help us. I would recommend them to anyone. Top notch company!
Thank you for writing such a fantastic review of our company! We greatly appreciate your repeat business and your recommendation to others. If you ever need anything else, please don't hesitate to give us a call! -The Mad Hatter
I needed my ducts cleaned as my son was having allergy problems. To my surprise, the Mad Hatter crew came out and told me that they couldn't complete the cleaning that day since there needed to be some remediation involved. I was disappointed with the timing and additional cost since I was expecting this, but I agreed and rescheduled. Looking back, I'm very glad that I did. They showed me before and after pictures and it was clear to me that my ducts had never been cleaned before! It was amazing the difference in air quality, and I now can rest at ease knowing that my son can breathe easy in his own house. The price was higher than I was overall expecting, but it's because you are paying for the best service in town. I would highly recommend this team to anyone looking to get their ducts cleaned and/or re-mediated.
We greatly appreciate you choosing our company to perform the cleaning and remediation for you! But, more importantly, we're glad to hear your son can finally breathe in his own home. -The Mad Hatter
Great job, they were actually a few minutes early. Completed the inspection and cleaning in a very timely manner with no disruption to our day. We will definitely be using Mad Hatter in the future.
Thank you for inviting our company into your home to perform the inspection for you. We greatly appreciate your business and your review. -The Mad Hatter
They were thorough, informative and quick! Duane and Kurt were awesome to work with and we will absolutely use them again!
Thank you for writing a review of our technicians! We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter.
charged more than was quoted. 3 vents were not cleaned/opened. No camera review at all. Half of vent covers installed upside down.
At The Mad Hatter, we guarantee 100% customer satisfaction. We do apologize for any inconvenience. We look forward to meeting with you to investigate and resolve these issues. If you have any further questions or concerns, please don't hesitate to call our office at 770-740-8133. -The Mad Hatter
We've lived in our home for years and never used the fireplace that came with the home. At some point the chimney cap disappeared and water started flowing into our unused fireplace - not good. We contacted a local contractor who wanted $1200 for the cap alone minus installation. We decided to shop around and found The Mad Hatter did work even in Dawsonville. The price was good and the quality and service were off the chart. The cap even matched the color of our metal roof without asking. Duane and Chris were prompt for the installation and did all the work in short order. I would highly recommend these guys.
Thank you for choosing our company to install the chimney cap for you! We greatly appreciate your business and your recommendation! -The Mad Hatter
Jose D. Garcia and Andrew were at my home this morning. They were very efficient - exceeded my expectations. They were helpful in determining some issues with my dryer duct and were very professional. I highly recommend them. They went above and beyond what they were supposed to do and I am very grateful!
Thank you for choosing our company to perform service for you. We greatly appreciate your review and business! -The Mad Hatter
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Outdoor living spaces are a great way to enjoy your backyard, especially with an additional fireplace outdoors to bring the warmth outside in the cold winter months. But, when deciding on an outdoor fireplace, there are a few things to consider including the previous design of your backyard, where you’d like the fireplace, and the type of fireplace that you’d like. An outdoor fireplace adds a beautiful hint of luxury and is a valuable addition to any home.
The first thing you’ll need to consider is the original design of your backyard. If you have a regular to small-sized backyard, chances are that there aren’t many spots in your backyard for a fireplace. Work with the... READ MORE »