Established in 1978, The Mad Hatter has grown in to one of the largest family owned air duct and chimney service companies in the United States. Our company also has a retail division that carries a full line of top quality fireplaces, grills, awnings, outdoor furniture and accessories.
Whether cleaning your chimney or building an outdoor kitchen, we promise to give you top quality work and professionalism that is second to none.
We are A+ Rated by The Better Business Bureau and.. have been chosen Best Pick by Home Reports Consumer Survey for over 18 consecutive years. Our company is state licensed and members with the National Air Duct Cleaners Association and the National Chimney Sweep Guild.
With a knowledgeable staff to serve all your needs, we are that confident we can meet and exceed all of your expectations.
2012, 2013, 2014, 2015
Certified members of the National Air Duct Cleaning Association, Certified Chimney Sweeps and the National Fire Protection Association. State licensed HVAC contractor. Better Business Bureau A+ Rating. Chimney Sweep Certified technicians. Best Choise rating from Home Reports for 16 consecutive years. Trust Dale Certified. Business is licensed, bonded and insured.
Technicians are able to write work order and share brochures on iPad device. All work orders are sent via e-mail to customers. We have gone completely paperless.
I originally scheduled The Mad Hatter to come out and clean my air ducts and dryer vent, but after they inspected my ducts and showed me the photographs, they told me I didn't really require the air... duct cleaning service. While they could have kept that information to themselves and just charged me anyway, they instead recommended another product to help alleviate some of my wife's allergies (why we thought we needed the ducts cleaned in the first place). They we're able to schedule me in just a few days later to fit my schedule and installed a CAP500 system and also cleaned out the dryer vents. The air quality and dryer time have both drastically improved in just a few days! I can't say enough about how professional, courteous (they wore booties) and friendly Sean and Duane were while helping me and my wife breath easier. Thanks Mad Hatter!VIEW MORE »VIEW LESS »
This was my first time using a duct cleaning service. After looking at reviews and references, I decided on Mad Hatter. The team they sent out was professional, very detailed and courteous. I felt... very confident that I had chosen the right company. Not only the duct cleaning but the customer service before, during and after was excellent. We had an issue come up at the end, and they quickly resolved it, even working late into the evening. I'll be using them again and I would highly recommend them to anyone!VIEW MORE »VIEW LESS »
The weather has turned warm and you are probably not sipping hot cocoa or setting logs in your fireplace this summer. While the fireplace and chimney are not in use, it’s an ideal time for scheduling a professional chimney cleaning in...READ MORE »
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I used Mad Hatter recently to clean my air ducts (our home is approx. 3000 sq ft - lots of vents!), address some mold on 2 furnaces, and inspect my chimney. This had never been done before - our house is 16 years old. The guys were super friendly and took time to explain everything they were doing. They do a thorough job - it took most of the day. I am a very satisfied customer!
Area Alpharetta, GA
Cost $1,000 - $2,999
Date March 2016
Posted: 3/23/2016 • Link to this review
Thank you for choosing our company to clean your air ducts and inspect your chimney. We greatly appreciate you taking the time to review our services, and we look forward to working with you again in the near future! -The Mad Hatter
Best and honest service I have come across. Zak and Nathan provided exceptional and honest inputs on the service. Timely, Clean and friendly. Suggested and gave us options to make decisions. No pressure . Great people make great companies . Zak and Nathan demonstrated it and happy to refer them and as well will request same team for my home service next time.
Requested for Air duct cleaning. Very easy to schedule, reschedule. Zak and Nathan checked the ducts and explained that cleaning may not be required at this time as it was clean. Gave the options to us to either hold off for some more time or still can do it. Saved us money but most importantly earned business and trust in their service. Thank you Zak and Nathan for honest opinions and sure will when service need arises, they will be our go-to company. Best,
Area Cumming, GA
Date March 2016
Posted: 3/22/2016 • Link to this review
Thank you for writing such a fantastic review of our technicians and the service they provided. We look forward to working with you in the future! -The Mad Hatter
Sean, Jesus Montes and Nick came to my home to remediate mold, replace flex lines and then clean and service the Heating and AC system. Right away they noticed that the system was not functioning as it should and tracked down the problem. A duct had become disconnected and the system was loosing compression. They fixed that and then went on to do the rest of the work. They sealed everything and took photos. They answered all my questions and they were so very careful of everything in my home. Sean, Jesus Montes and Nick did such an outstanding job on a really dirty and neglected system. I cannot praise them highly enough. They worked well as a team and did an unbelievable amount of work and were out of my house exactly when they said they would be. They also installed a UV light on the system to purify the air. Just an unbelievably good group of guys! Ash of Sean, Jesus Montes and Nick for your job. You won't be disappointed!
Posted: 3/21/2016 • Link to this review
Thank you for choosing our company to perform the mold remediation and duct cleaning service. If you ever need anything else, please don't hesitate to give us a call. -The Mad Hatter
Mad Hatter repaired water leaks where the chimney meets the roof line. Mike L. came each time with different techs and were prompt, courteous, and professional. The leaks are fixed; they cleaned up after themselves; and delivered on everything they committed to. Next time I have a need for Mad Hatter's services, I will call without hesitation.
Area Decatur, GA
Cost $1,000 - $2,999
Date March 2016
Posted: 3/19/2016 • Link to this review
Thank you for writing a review of our technicians and the service they provided. We greatly appreciate your business! -The Mad Hatter
Thank you for choosing our company to perform the dryer vent cleaning for you! We greatly appreciate your review and your business. -The Mad Hatter
We found a great selection of outdoor furniture to fit our space and taste. The sales staff was very informative and help guide us to the options that fit our needs best. Our order arrived ahead of schedule and the delivery team setup our furniture/grill quickly and trained us on the use of our new Green Egg. Thanks! Chris
Posted: 3/08/2016 • Link to this review
Thank you for purchasing your furniture and Big Green Egg from our showroom! We greatly appreciate your business and your review of our staff. -The Mad Hatter
Thank you for choosing our company to perform the air duct and dryer vent cleaning for you! We're glad to hear that our technicians were able to save you some money! -The Mad Hatter
We greatly appreciate your business and your review. If you have any questions concerning our recommendations, please call our office at 770-740-8133.
Thank you for choosing our company to service your fireplace and for writing such a fantastic review of our technicians. We're very proud to have them on our team. We greatly appreciate your business and recommendation. -The Mad Hatter
Thank you for writing a review of our technicians and the services they provided. If you ever need anything else, please don't hesitate to give us a call. -The Mad Hatter
Thank you for choosing our company to service your fireplace, grill and patio heater! Matt has been with our company for several years, and he greatly appreciates your review! -The Mad Hatter
Had my gas logs replaced with a state of the art new system. Dennis, Ben, and Nathan did a great job. The job went as planned and they were very good about maintaining a clean work area. After they finished, Dennis explained everything to me and walked me through working the remote. Great job guys!
Posted: 2/20/2016 • Link to this review
Thank you for writing such a detailed review of our technicians and the services they provided! We're glad to hear they went above and beyond your expectations. If you ever need anything else, please don't hesitate to give us a call! -The Mad Hatter
We greatly appreciate your repeat business and your recommendation! -The Mad Hatter
they arrived early (calling first to check that early was fine); they checked and cleaned three fireplaces; and they installed a remote control pilot for one of the gas log fireplaces. they were prompt, clean, neat, efficient and professional. we will use them again.
Posted: 2/10/2016 • Link to this review
Thank you for inviting our company into your home to clean and inspect your fireplaces as well as to install a remote system. We greatly appreciate your review of our services, and we look forward to working with you again in the future! -The Mad Hatter
Thank you for writing a review of our technician and the service he provided. We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter
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The weather has turned warm and you are probably not sipping hot cocoa or setting logs in your fireplace this summer. While the fireplace and chimney are not in use, it’s an ideal time for scheduling a professional chimney cleaning in Atlanta to come take a look at your fireplace and flue.Read more »