Displaying 61-75 of 404
Thank you for inviting our company into your home to perform the inspection for you. We greatly appreciate your business and your review. -The Mad Hatter
Thank you for writing a review of our technicians! We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter.
At The Mad Hatter, we guarantee 100% customer satisfaction. We do apologize for any inconvenience. We look forward to meeting with you to investigate and resolve these issues. If you have any further questions or concerns, please don't hesitate to call our office at 770-740-8133. -The Mad Hatter
We've lived in our home for years and never used the fireplace that came with the home. At some point the chimney cap disappeared and water started flowing into our unused fireplace - not good. We contacted a local contractor who wanted $1200 for the cap alone minus installation. We decided to shop around and found The Mad Hatter did work even in Dawsonville. The price was good and the quality and service were off the chart. The cap even matched the color of our metal roof without asking. Duane and Chris were prompt for the installation and did all the work in short order. I would highly recommend these guys.
Posted: 10/30/2015 • Link to this review
Thank you for choosing our company to install the chimney cap for you! We greatly appreciate your business and your recommendation! -The Mad Hatter
Jose D. Garcia and Andrew were at my home this morning. They were very efficient - exceeded my expectations. They were helpful in determining some issues with my dryer duct and were very professional. I highly recommend them. They went above and beyond what they were supposed to do and I am very grateful!
Posted: 10/27/2015 • Link to this review
Thank you for choosing our company to perform service for you. We greatly appreciate your review and business! -The Mad Hatter
Pepe and Sean did an outstanding job of checking my fireplace for issues. They were thorough and explained everything to me. On top of that, they showed up on time, used booties to keep my house clean, and left the place as clean as it was before they arrived. Super nice to work with. Thanks for everything.
Posted: 10/26/2015 • Link to this review
Thank you for writing such a fantastic review of Pepe and Sean! We greatly appreciate you inviting our technicians into your home to perform service for you. -The Mad Hatter
We'd been told by a competitor that Mad Hatter was too expensive, but we took a chance based on other good reviews. We scheduled a tuneup of our three existing sets of gas logs; when Duane and Jack arrived (right on time), they got right to work, keeping the work areas completely clean. They analyzed our old logs, gave us options, and were able to install new logs in two of our fireplaces, all within the window of time originally scheduled for the tuneup. The new logs are lovely, crank out an amazing amount of heat - and cost less than half what we'd paid for two sets of logs two years ago in a different house. To boot, Duane and Jack were a delight to have in our home. A far better experience than any other fireplace company with which we've dealt.
Posted: 10/15/2015 • Link to this review
Thank you for taking a chance and choosing our company to perform the tuneup and gas log installations. We greatly appreciate your review and your business! If you ever need anything else, please don't hesitate to give us a call. -The Mad Hatter
Thank you for your review; we greatly appreciate your business! -The Mad Hatter
I am so impressed with this company. From sales to installation and follow up, top notch. Can't recommend highly enough. The installers were personable, cleaned up and explained everything extremely well. Finest product and service one could ever expect.
Posted: 10/14/2015 • Link to this review
Thank you for writing a review of our technicians and the services they provided. We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter
Replaced a 30 year old B-vent unit with a Regency gas unit. Absolutely fabulous product and installation by Dennis and team was a delightful experience. The crew was first class in all work performed. Will have them back to do another upgrade!! Rick
Posted: 10/13/2015 • Link to this review
Thank you for choosing our company to install the Regency unit for you! We greatly appreciate your review and look forward to working with you on your next project. -The Mad Hatter
We greatly appreciate your review of our technicians and the service they provided! -The Mad Hatter
Thank you inviting our company into your home to perform the air duct cleaning for you. We greatly appreciate your review and recommendation. -The Mad Hatter
From our experience at the showroom selecting new gas logs to the installation just days later, the process was simple and all of the folks we encountered from the mad hatter were extremely knowledgeable and professional. Duane and Dennis were professional and efficient during the install and were even able to arrive early for the appt (that never happens!).
Posted: 9/26/2015 • Link to this review
Thank you for writing a review of our showroom personnel and our service technicians! We greatly appreciate your business and hope you enjoy your new gas log set this winter. -The Mad Hatter
We greatly appreciate your repeat business, and we look forward to working with you again in the near future! -The Mad Hatter
We recently had a fire pit installed and needed the logs to get it set up. These guys were great. Recommended some additional things we needed as well as a protective cover. On time, quick set up, great advice from Duane and Jack. Don't even bother looking elsewhere.
Posted: 9/22/2015 • Link to this review
Thank you for choosing our company to install the fire pit for you; enjoy it this fall and winter! We greatly appreciate your business and your review! -The Mad Hatter.
Established in 1978, The Mad Hatter has grown in to one of the largest family owned air duct and chimney service companies in the United States. Our company also has a retail division that carries a full line of top quality fireplaces, grills, awnings, outdoor furniture and accessories.
Whether cleaning your chimney or building an outdoor kitchen, we promise to give you top quality work and professionalism that is second to none.
We are A+ Rated by The Better Business Bureau and.. have been chosen Best Pick by Home Reports Consumer Survey for over 18 consecutive years. Our company is state licensed and members with the National Air Duct Cleaners Association and the National Chimney Sweep Guild.
With a knowledgeable staff to serve all your needs, we are that confident we can meet and exceed all of your expectations.
2012, 2013, 2014, 2015
Certified members of the National Air Duct Cleaning Association, Certified Chimney Sweeps and the National Fire Protection Association. State licensed HVAC contractor. Better Business Bureau A+ Rating. Chimney Sweep Certified technicians. Best Choise rating from Home Reports for 16 consecutive years. Trust Dale Certified. Business is licensed, bonded and insured.
Technicians are able to write work order and share brochures on iPad device. All work orders are sent via e-mail to customers. We have gone completely paperless.
The weather has turned warm and you are probably not sipping hot cocoa or setting logs in your fireplace this summer. While the fireplace and chimney are not in use, it’s an ideal time for scheduling a professional chimney cleaning in...READ MORE »
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The weather has turned warm and you are probably not sipping hot cocoa or setting logs in your fireplace this summer. While the fireplace and chimney are not in use, it’s an ideal time for scheduling a professional chimney cleaning in Atlanta to come take a look at your fireplace and flue.Read more »