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Magic Toyota

(425) 775-4422 www.toyota.com »

21300 Highway 99Edmonds, WA 98026   map »

Business overview

Reviews

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What they do is not OK!, 2/14/2009

I took my car here for service. When I left it, it was clean inside (recently detailed) and had ~71100 miles. Full tank of gas. After nine days, I phoned them...."where is my car?". and was told... they had waited on parts and it would be ready in a couple more days..... When I got it back, it was COVERED in dog hair (and, just so you know, I dont have a dog so this was REALLY obvious), had no gas left in it and had 71500 on the odometer. You can either consider that they really tested the car well after completing the repair, taking it on a 400 mile jolly with their frickin pets, or that they are criminally minded free loaders that used my car for personal commitments without my permission. I know which I believe, and so cannot recommed these pirates to anyone. If you have any alternative at all, use it as these folks dont deserve the business.

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Didn't fulfill IOU I left with and charged higher, 10/30/2008

Will never return here again. It was the worst experience I've ever had purchasing a vehicle and would not recommend them to anyone. When I went to sign the paperwork they had changed the price (to... higher) than we had agreed on and wouldn't change it, and then I left with an IOU for mats and visors. I received after market junk mats that you could get at Walmart for $10 instead of the sturdy slush guards that we had agreed on.

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Displaying 1-4 of 4

Reviews

calmscientist

Reviews: 0

What they do is not OK!

I took my car here for service. When I left it, it was clean inside (recently detailed) and had ~71100 miles. Full tank of gas. After nine days, I phoned them...."where is my car?". and was told they had waited on parts and it would be ready in a couple more days..... When I got it back, it was COVERED in dog hair (and, just so you know, I dont have a dog so this was REALLY obvious), had no gas left in it and had 71500 on the odometer. You can either consider that they really tested the car well after completing the repair, taking it on a 400 mile jolly with their frickin pets, or that they are criminally minded free loaders that used my car for personal commitments without my permission. I know which I believe, and so cannot recommed these pirates to anyone. If you have any alternative at all, use it as these folks dont deserve the business.

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vincejj

Reviews: 0

Didn't fulfill IOU I left with and charged higher

Will never return here again. It was the worst experience I've ever had purchasing a vehicle and would not recommend them to anyone. When I went to sign the paperwork they had changed the price (to higher) than we had agreed on and wouldn't change it, and then I left with an IOU for mats and visors. I received after market junk mats that you could get at Walmart for $10 instead of the sturdy slush guards that we had agreed on.

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TV_Guy

Reviews: 0

High-pressure sales

If you want the ultimate in high-pressure sales tactics, try Magic Toyota. I had very specific vehicle needs, and in the first 5 minutes I was told I needed everything BUT what I wanted. Verbally bashed every other dealer within 20 miles. Will never return.

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Doug V.

Great option for Toyota/Lexus owners!

This is the only repair shop I've ever experienced where they've told me I didn't need expensive repairs I thought I did. This has happened twice, so...

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