First I'll say that I have zero beef with the workmanship of Mahogany Builders. I live alone and trust them to be in my condo while I'm at work all day. Dealing with Mahogany on a business level has been unpleasant this time around. Matt is an incredibly nice guy, but I had to email, call and text several times to get one response. Often on issues that required a timely response. From the minute I gave them the first check I was treated badly. I got the impression this was too small a job for them, and barely worth their time. After the work was completed I received a "final invoice". The email was titled final invoice, and the spreadsheet was titled final invoice. I paid it. Thinking it was my final invoice (call me crazy). Surprisingly, a week later I received an invoice with the "final numbers" and a bill for several hundred more dollars. This was somehow different than the final invoice? One would have thought the final invoice was the final invoice. I'm pleased with the work and would never refuse to pay for services rendered, but I felt confident that the final invoice was - well - final. I was also upset that in this latest email there was no explanation of why there are multiple final invoices, or an apology that the first final invoice was incomplete. Overall I was disappointed with how I was treated.
Posted: 12/22/2009 • Link to this review
I had Mahogany estimate, help design, and rehab both my bathrooms and my kitchen over the course of the last 9 months. Member Comments:Not only would I use this company again, I already have plans to. What went well: I chose Mahogany from Angie's List because of their reputation for quality and delivering on time within budget. Matt and his staff provided very helpful recommendations
Posted: 10/27/2008 • Link to this review
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