At one time this was a pretty good group but the service has deteriorated lately. several broken and damaged items during their last few visits. the cleaning was fair but not good enough to offset the breakage. they never told me they broke things. they never contacted me to discuss the breakage and to me this is the worst of all - they just don't care about client satisfaction find another service
Posted: 12/02/2013 • Link to this review
I have been using Maid Brigade for a few months now, and I must say how impressed I am! From my first contact with the office staff to the team of girls who clean my home, I couldn't be any happier with the service they have provided me. They come in prepared to cleaned they work quickly and efficiently and I am left with a sparkling clean home. I am so glad I found Maid Brigade.
Posted: 2/11/2011 • Link to this review
They broke an item on 1 visit and didn't mention it to me. Then came and scratched my new hdwd floors. When the "professional" they sent came, he sprayed the area with urethane without cleaning the grease, hair etc off the kitchen floor. Nobody called to apologize when we sent him packing. I'm pretty easy to please, but was overall horrified by the customer service.
Posted: 9/07/2010 • Last edited: 2/11/2011 • Link to this review