Displaying 16-24 of 24
My husband and I relocated to woodstock,Ga. with three teen age children, leaving behind many of friends and memories. Staff not only assissted with move, but went a step further with free area information for local family entertainment! kids were thrilled... thanks!
Posted: 5/04/2012 • Link to this review
WORST EXPERIENCE EVER!!!! First, they were supposed to bring a 24 ft truck and brought a 12 foot truck. I told them when they arrived that they would not be able to get all of our stuff. They admitted to me that they brought the wrong truck because the other crew took the big one. We had a 2 bedroom apartment (with very little bedroom furniture, we gave most of it away) The only bedroom furniture was a bookshelf and two beds and they took 7 hours to move HALF of our stuff 15 minutes away!! We had to borrow a friend's truck and trailer to get what they left behind. One of the movers literally stood around waiting on instructions from the other guy and was moving one box at a time. Then, they charged me $121 more than what they put on my receipt!!! I tried to reach a manager to let them know how bad my experience was, I emailed them and called them twice. I finally got a manager to call me back. Explained everything in detail and was told that he would investigate and get back with me. NEVER EVEN BOTHERED TO CALL ME BACK!!!!!!!!!! We will never use them for anything and I would advise you not to as well unless you want to end up paying serious cash!!!
Posted: 10/12/2011 • Last edited: 1/22/2014 • Link to this review
Ms. Pogue, though your feedback is always appreciated, it is definitely extreme. If you recall, you were not present for your move, your boyfriend was, who added on several items that were not to be moved, originally. Originally, you requested a 16ft truck. We spoke with you about the mis-communication and even refunded you $121 just to make sure that you were happy at the end of the day. You expressed that you were more than satisfied with this compromise. So it is very disappointing to see this excessive review. Our integrity is of the utmost importance and we work very hard to maintain that fact. It is just unfortunate that this site allows free reign for it to be called into question with spite and without consequence.
I ABSOLUTELY LOVED THIS COMPANY!I recently used Make a Move services to move my mother in law into an Assisted Living facility,although it was a difficult time in our life the customer service was WONDERFUL and understanding of the sensitivity of our situation and they handled all her things with great care,will hire again w/o hesitation!
Posted: 8/18/2011 • Link to this review
I would recommend Make-A-Move to anyone who needs their stuff transferred and fast. I called 2 days before I had to move out of my apartment and they moved my stuff in 2 less hours than predicted!! Easiest move of my life, hands down!
Posted: 8/04/2011 • Last edited: 8/12/2011 • Link to this review
My brothers and sisters and I had to move my reluctant grandmother to an assisted living facility last month. She did not want to leave and getting her to agree was very difficult initially. The center recommended Make-A-Move and the personable customer service was impeccable. They referred to my Grandmother as Grandma instead of Mrs. Grant. Even that small detail made me feel at ease with them. I will for sure use them again!
Posted: 8/04/2011 • Link to this review
I would DEF recommend Make-A-Move to anyone looking to move a loved one to a nursing home or into a dorm. I moved both my daughter and my mother with them and it was a wonderful experience. The workers were very nice, but also professional. They showed up on-time and did not waste anytime getting to work. I was very impressed and would definitely recommend them to anyone
Posted: 8/04/2011 • Link to this review
Outstanding! I had two trucks with a crew of four to move my furniture and belongings from a 2-story home and 2 storage units over to another 2-story home. They were very careful to wrap and protect all of my furniture, pictures, etc. They worked diligently for approximately 5+ hours. The crew was prompt, friendly and courteous. I will use Make-A-Move from this point forward and will recommend them to my relatives and friends.
Posted: 3/01/2011 • Link to this review
I have utilized this company twice now...once to move my residence and this time, to move my business. Both times have been exceptional. What stood out to me though was their people. They were simply good people and cared about what they were doing. Also, it didn't hurt that they are priced very well for what they do.
Posted: 3/04/2010 • Last edited: 4/07/2012 • Link to this review
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