The worst store ever The mangers you hire are the rudest people on the planet and if u happen to work for Marc's my prayers are with you. Marc's need to go out of business, close all stores and just go away a company that hires rude people and stands behind how they treat the people that work for them or that shops there should be the number one concern to a company but Marc's just don't give a crap. It is time to take action
Area Akron, OH
Posted: 3/21/2017 • Link to this review
In Boardman Ohio marcs served the community well in the past. Now it's 100% bad. Prices have gone up but treatment, I brought a roll of pennies US money it was refused. Had $ so gave 1 $1. Bought meat the dog would not eat. But today they stuck the fork in I'm done. I earned some coke 12 packs free from coke rewards so I grabbed my 12 packs and went to the register and went to buy them it cam with other stuff $20. + the cashier treed me like a common criminal and told one girl to I have to give him $20 for free she told her to get the manager and he came over I left with coupons and went to walmart they served me right with a smile
Area Youngstown, OH
Posted: 1/05/2017 • Link to this review
I did not leave happy after my trip to my local Marcs. I ended up paying more than I should have because the manager there wouldn't let me use all my coupons. I had two buy one tresemme beauty-full shampoo get the conditioner free and two $3 off of two tresemme shampoo or conditioner coupons. After the B1G1 coupons came off she wouldn't let me use my $3 off two coupons because "they don't stack" she didn't try scanning them or anything to see if they would. They actually do. I understand your "cracking down" on coupons. I would understand more if it was because people try and copy their coupons and the store only gets reimbursed for the original but all my coupons I had were very real, original and I had what it stated I needed for the discount, therefore the store still would've gotten reimbursed for every single coupon I had. She should've let me use my coupons. The only time I will ever go back is for a money order. I want my money back
Area Elyria, OH
Date May 2016
Posted: 5/27/2016 • Link to this review
On February 24 I purchased yogurt which was not received, must have been on register. Go to claim it today and the girl neither wrote my name down or put it in the book. Can't do anything about it now. haha like I would try to steal $3.95 worth of yogurt.
Posted: 3/08/2016 • Link to this review
I did enjoy shopping at Marc's in Cuyahoga Falls but I wrote a check and now cannot return the rotten onions I found in a net because I must wait TEN DAYS for my check to be processed! This is the second time this has happened - I going to find another store to do my shopping!
Posted: 2/17/2016 • Link to this review
The girl that work customer service is the rudest person I have ever dealt with. I took a $2 lottery ticket in and asked for all quaters because the change machines were broken. She handed me 4 quaters and a $1 bill. I asked her why I could have all 8 quarters and she replied," because I am NOT giving you 8 quarters, get your change outside". I told her the machine was broke and she said,"oh well I am NOT giving you my quarters". Like the store would run out.... I understand that people come in asking for meter change and their policy is to not give it, but I was cashing in a lottery ticket. This is not the first time she has been rude either. She seriously needs to be fired.
Posted: 9/06/2015 • Link to this review
Remember when young adults who worked in stores were polite, greeted you with a smile and a few nice words, knew how to say "thank you" when you were done with your order? Apparently those days are long gone! The employees at Marcs Sagamore Hills (there a a few rare exceptions-they are the older employees) are the most inept bunch I've ever seen. Today in the deli they messed up my order TWICE! I just gave up and left very irritated. After today I am shopping solely at Heinens in Brecksville. Yes, more expensive, but worth my sanity. I vow to never set foot in our neighborhood Marcs again.
Posted: 1/26/2014 • Link to this review