We can't say enough good about our moving experience. Stormy and his team were on time, thorough, and worked hard all day long. They wrapped up and padded the items that needed it and helped us get some of the last minute things we hadn't yet packed up. Everything arrived safely and was placed exactly where we wanted it. Not only were they professional and efficient, they were kind and personable, making us laugh throughout the day, and it made us less stressed about the whole process. Given our time constraints, juggling work commitments and kids' schedules, we are accustomed to unexpected things. But Stormy kept everything moving quickly and smoothly. This is the best moving experience we have had (including a few cross-country moves) and won't hesitate to use Margaret's again!
Posted: 5/20/2014 • Link to this review
I have moved eight times in my adult life and hired professional movers every time. Even when I moved my belongings from Kansas to Kentucky, I did not experience a situation as destructive and unprofessional as I had with the move that occurred with Margaret's Movers and Storage. In this most recent move on March 15, 2013, the items were only transported from Goshen to my current home fifteen miles away. During this incident damaged occurred to my previous and new residence. Also, I had to make over one dozen individual claims ranging from damaged furniture, structural damage, broken irreparable items, and "lost" items. Of greatest disappointment were the questionable ethics behind two items that "disappeared" and then to find out after 30 days these items were not ‘claimable.' Equally unnerving was the behavior of their staff, which immediately following our discovery of the expensive missing item, sneaking off before we can assess their whereabouts. Unfortunately, we have also heard from Margaret's own employees and contractors that there has been an increasing number of claims of damage being experienced by clients. I am getting this message out to spare other customers of the same loss and disappointment I have experienced.
Posted: 4/25/2013 • Last edited: 5/02/2013 • Link to this review
* 24-Hour Service Available