This place is a complete rip off!!!! I was charged for a $95 follow up appt which included someone walking into the room and asking how my two year old was doing with his glasses, not checking his eyes or dialating them or anything. For an hour and a half being there, we were seen for 30 seconds. I refused to pay and they knocked it down to a self pay and charged me $65. Shortly after my two year old lost his glasses. I called insurance to find out if they would cover a new pair, which they don't. But found out 1) my first pair should have been free so I had been charged for some kind of $84 upgrade. Turns out they charged me for an anti-glare upgrade that I was not even asked about. And 2) follow ups are only necessary for medical reason which an astigmatism wasn't. After multiple arguments and being hung up on twice by one of the "managers" all of a sudden they need the glasses (which they know he's lost) to refund the $84 upgrade and the follow up was because his astigmatism makes him at risk for developing a lazy eye?!? Well a lazy eye was the reason for our original appt which the Dr. there assured us he did not have. B.S.! Don't go here! Especially don't bring your kids here! They only want your money and will get it by any means including lying and stealing it!
Posted: 7/08/2014 • Link to this review