Displaying 16-30 of 367
Based on the strength of MTM's reviews here and on other review sites, I chose them for my interstate move over larger, national players for a corporate move in April 2011. When they provided an estimate, they showed the kind of flexibility (sunday delivery, two dedicated mid-sized trucks versus loading me with another move on an 18 wheeler, etc.) that no other mover was willing to provide. My team included Bruce, Glenn, Marcus, Bud and Jabastian. All were courteous, respectful and professional at all times. We had some minor, customary claims and they were processed efficiently by Paul. He was very helpful facilitating us through a painless process. If I still lived in Atlanta, MTM would be my go to mover.
Posted: 8/05/2013 • Link to this review
Thank you so much for taking the time to leave such a great review on us; Specially after so much time has past. It's great to know that our crews made such a memorable impression and would most definitely love to move you again in the future!
I've used 4 movers over the last 15 years, and Mark the Mover comes in a solid second. They arrived on time, were very polite,professional, and conscientious. They did a good job of protecting my hardwood floors by rolling out runners throughout the house. They used three people for the move, which was the right amount - I've found two-people moves to be very slow. On the negative side, there was some cosmetic damage to my twin boxsprings that go under my king-size mattress. One felt pad came off of my sofa because the bottom of the sofa leg rubbed against the door frame (causing the felt pad to come off) - I wish they had noticed that at the time it happened. Mark the Mover isn't cheap. I think they charged $150 per hour with a minimum of 2 hours and a $100 fee for travel time. I think $150 an hour for a three-man crew isn't too bad, but the extra $100 is a significant add-on. The time for the move might have been just a little longer than average. There was a new employee on the crew, and it seemed to result in a little downtime now and then. In the past, the crews seemed to constantly be in action without any pauses.
Posted: 7/25/2013 • Link to this review
We appreciate you taking the time to leave such a nice and honest review. We are happy to hear that you were satisfied with our service, but truly wish we could have come in first place on your list. We will make sure to address the negatives you have pointed out and hope that you will give us another opportunity to move you in the future. Hopefully then we can make it to the top of your list!
We have moved frequently and this is by far the best co. we have ever used. Some of the guys LITTERALLY RAN back and forth with sometimes 2-3 boxes on their back. They worked so hard. They were very courteous and energetic. They finished about 3 hours sooner than I had expected, saving me significant money. They used 2 smaller trucks which enabled them to get down our steep driveway saving time loading. I have absolutely no complaints. THANK YOU Coleman, Dafton, Mitch, Quintavions, Ty-Bey, Demetriuis, and Marcus!!
Posted: 6/13/2013 • Link to this review
Thank you so much for taking the time to leave this great review on our company. We are very pleased to hear that you were satisfied with our service and hope to help you again with your future moves!
I have utilized Mark the Mover for a past move and overall was satisfied with the service provided. They were a bit slow, but maintained a professional and positive demeanor. However, when I called to get information regarding my upcoming move I was very disappointed in the quality of service I received over the phone with Johnny. Considering that I am familiar with the size and content of my home, as well as, had utilized them before, I'm fully aware of what is needed for my move. However, when asking questions about the quote provided, Johnny became very defensive. It seemed as if he was preparing for an argument which I certainly did not give. I'm sure I can find a mover that allows their customers to ask questions without a fight. I will be going elsewhere.
Posted: 5/18/2013 • Link to this review
We regret that the customer's telephone inquiry was less than satisfactory. The caller spoke with our dispatcher who wanted to be thorough but unfortunately he was perceived to be argumentative. Our goal is to satisfy our customer's expectations which requires an investigative approach and takes a little time. By being meticulous in our approach, we insure that adequate manpower and trucks are sent on each job we perform. As a repeat customer the caller stated that their previous experience with us was favorable and that we were professional and positive. We sincerely hope that the caller will again give us the opportunity to demonstrate the high level of service that we routinely deliver.
Mark the Mover called an hour before they were supposed to arrive to make sure that we were still on schedule. We were closing on our new house on the same day that we were moving. Unfortunately, the title did not match any of the loan documents so we had to push back closing by a couple of hours. Mark the mover was very understanding and did not come until we figured out when we would close. Once they did show up, they were extremely courteous saying Please and Thank You. We even left them at our house while we closed and by the time we got back, everything was packed up. We had to move into the basement at our new house so most things were going in the garage besides one bed, a couch, and all the baby's things. We gave them a list (which happened to be incomplete) of the items that we wanted in the basement. When they saw items that they thought we would need, they would ask if the item should go in the basement. We would say "Oh Yes", we forgot to put that on the list. These are the best movers, and I will use them every time I move.
Posted: 5/07/2013 • Link to this review
We are so happy to hear you had such a great experience with us. We always strive to go above and beyond for our customers and love to hear stories like yours. Thank you for taking the time to leave a review and we look forward to helping you move again in the future!
This was my first time using a moving company and I was very hesitant on who to use. You hear crazy stories about movers being sketchy all the time. I decided to use Mark the Mover because of all the great reviews and also one my parents' neighbor had a great experience with them. We were buying and selling our house all in one day so we needed to have our stuff moved out on one day and moved in the next day. They were able to move all of our stuff and keep it on a truck for the next day. They were very professional quick, and experienced. We did not have a single broken item!!!! I would highly recommend using this company if you would to have a smooth move!
Posted: 4/02/2013 • Link to this review
Thank you so much for taking the time to leave a review. We are so pleased that your move went well and that you are happy with the service we provided you. We look forward to helping you with future moves!
This has been by far the BEST experience ever out of our 7 moves. Coleman, Jbastian, Christian, Mitch, Woodland & Williams did an excellent job. Great Team! Hard Working, Professional, Polite, Organized, Neat & very Efficient! Our move to our new home in Marietta was the smoothest & most perfect any move can ever get. Very Highly Recommended!!
Posted: 3/28/2013 • Link to this review
Thank you so much for taking the time to leave a review. We pride ourselves in providing excellent service and doing so with a great team. We are very happy to hear you had such a great experience with our company and look forward to helping you with future moves.
I can't say enough good things about these guys! I've used them twice and will never use anyone else ever again. Both times very professional, honest, HARD WORKING, just wonderful guys. Flat hourly fee w/ no hidden charges and, believe me, these guys work so hard they won't take any breaks, lunches, even bathroom breaks unless they're blue-in-the-face! :) And they are FAST. First crew leader (Adam) went on to administration so thought I'd save a few dollars and hire another company. (See review, Pair of Guys Movers) So awful I hired Mark to clean up their mess. AWESOME. So impressive. Did 3-4 times amount of work in same amount of time as the other 'movers'. Donald, Kenny (who I still say is Dave Chappelle), and I forget the 'young pup's name' lol . . . You guys, ROCK.
Posted: 3/21/2013 • Link to this review
Thank you so much for taking the time to leave a review and for being a repeat customer. We are so happy to hear you've always had great experiences with us and look forward to helping you with future moves.
Saturday (01/12/13) was move day for our family. Glen's team from Mark the mover called to confirm the day before our move and in the morning before they arrived. Glen, Marco, Tor and Mitch were absolutely fantastic! Pleasant, positive, happy and very funny. They made the move to our new home so easy and stress free. It was a pleasure hiring such professional people. They were amazing and very kind to our daughters also, who of course had at least a hundred questions during the process. Look forward to working with Glen's team again and will recommend them to all our friends.
Posted: 1/14/2013 • Link to this review
We did a move for this customer on 06/30/12. He chose basic valuation, which limits our liability to $300 and comes free of charge. We damaged the floor, wall, chair, piano, and broke a small glass top. We fixed the floor, piano, and chair and he was satisfied with these repairs. The $300 limit was met and we were not liable for anything further. The glass top was estimated to cost $400 and we offered to settle for $285 which would have left the customer out of pocket $115. With that, Mark the Mover would be paying $285 more than we were contractually obligated for. He declined the offer. I don't know what else we could have reasonably done to appease this customer.
Had an appointment to meet Adam at my 6 bedroom, 6 bath home for a moving quote at 11AM today. Had even sent a complete inventory list and re-confirmed the 11AM appointment with him via email (he responded by email confirming). At 11:30, called to find out where he was and he tells me (sounding half asleep) that he thought maybe the appointment was for 3PM. If you can't show up to get the business, why would I trust you to show up to move my things.
Posted: 10/11/2012 • Last edited: 10/30/2012 • Link to this review
Our salesman, Adam, mistakenly wrote down the time in his appointment calendar. The customer notified our office and Adam was immediately transferred the call and told the customer he would be right out. The residence that the customer was moving from is located less than 10 minutes from our office. The customer hung up the phone and did not answer when we tried to call again. While we were in the wrong, we were not given the opportunity to rectify the situation. We have spoken with Adam to ensure this does not happen in the future.
The men sent to help us out were very friendly and knew exactly what they were doing. After watching a few minutes I realized I didn't have to be nervous about them breaking anything or scratching anything. They really were professionals. 100% satisfied!
Posted: 9/24/2012 • Link to this review
I chose Mark the Mover as they had good ratings and a good price and sent 3 guys instead of the normal 2. They arrived on time, quickly wrapped and packed all our stuff and was ready to head to the next location. Unfortunately, they damaged my big screen TV because they didn't really watch how or where they were sliding it. It took a couple calls to get things rectified, but I once I got to the right person, I was quickly reimbursed for the repair.
Posted: 9/14/2012 • Link to this review
Jebastian, Daniel, Edward, and Luis moved us this weekend and they were amazing! Not only were they very professional and so courteous, but they were also so careful with all of our belongings. They worked so hard and had a smile on their faces the entire time. Moving is not fun at all, but these guys did a wonderful job. The company overall was so easy to work with and gave us a couple of courtesy calls to ensure we were all set for our move. The day of, the guys showed up on time and got to it right away. I would absolutely hire Mark the Mover again!
Posted: 5/23/2012 • Link to this review
I used Mark the Mover for a Sunday move; what would have taken me all day took the crew just 3 hours, and that included a second stop for storage. Jebastian, Marcus, and Craig were very professional and did a great job. I highly recommend using Mark the Mover.
Posted: 4/30/2012 • Link to this review
Whether you are facing a residential or commercial move, local or long distance, moving some furniture to an apartment or an office full of it, you'll find Mark the Mover completely capable of meeting your needs.
We at Mark the Mover, are a full service moving company based in Atlanta, with authority in 48 states, to move you in and out of. Our team of professionals is dedicated to the highest quality of customer care and takes pride in a reputation for conscientious, efficient work.
Mark the Mover will save you time, money and trouble while providing relocation of your goods anywhere in the US.
Motor Carrier #: 342211
Public Service Commission #: 7576
Department of Transportation #: 0758674
Mover the Mover is a Member of the American Moving and Storage Association and has completed the Certified Mover Program through AMSA. We are a Member of the Better Business Bureau and are licensed through the Georgia Public Service Commission. We are also a member of the Metro Atlanta Chamber of Commerce and Cobb Chamber of Commerce.