I made an appointment for an estimate. When I told the man I needed wallpaper removed, he said oh you need to get rid of that because roaches can get behind loose wallpaper. Why did he assume I had roaches? Who says that kind of thing to people? I informed him that the wallpaper was not loose and that I do not have roaches. (Strike 1) When the appointment time came, they didn't show up at the scheduled time. (Strike 2) When I called, he said, hold on, then told me I'll call you right back. He didn't call right back. (Strike 3) I had to call him back. I told him that I did not want them to come out. He mentioned something about a car accident. Although I did not believe there was a car accident, I never told him that. When I told him I still did not want them to come out, he hung up on me. Very unprofessional. I never got to see what kind of work they do.
Posted: 4/14/2010 • Link to this review