Dr. Kaplan passed away in April according to the GA Dental Association. He wasn't however registered with them. I have been advised to call the GA Board of Denistry in Macon. I need to get my records for my new Dentist and no one can tell me how to get it. Call 404-636-7553 if you don't believe me.
Posted: 10/20/2009 • Link to this review
I hate to say it, but Dr. Marvin really needs to have his dental license revoked. My husband went to see him a few years ago due to convenience and it was a horrendous experience. He was there and back in about half an hour, and when I saw him he was white as a sheet and has blood in his mouth and on his lips. He looked like he had been seriously messed up. Turns out he had the most painful "cleaning" of his life and was told he didn't have any cavities, despite the fact that we could actually see one. A few weeks later he went to another dentist and was told he had 6 cavities. SIX. How could Dr. Kaplan not have seen this? When I went there to confront the staff about having butchered my husband, they were extrememly disinterested and blase. Horrible! In addition, the office does not use a computer... What?! No computer. Just and old school ledger. Seriously, he may be a nice man but he should not be practicing anymore. If Dr. Kaplan does not retire, it's just a matter of time before a malpractice suit puts him out of business. Avoid at ALL COSTS!
Posted: 7/31/2009 • Link to this review
These reviews are hysterical. We went to Dr. Kaplan a few years ago and left because of the reasons explained in the "Whoa never again review". We then found it impossible to find a dentist on our crappy DHMO plan that would agree to clean our teeth without making us pay $200-$1000 extra for "deep cleanings". Dr. Kaplan is old and his staff aren't the friendliest and they are a little rough with the cleaning but it is the only place I have found on my dental plan that will clean your teeth and take x-rays without harrassing your for more money.
Posted: 5/06/2009 • Link to this review
I have been using Dr. Kaplan a few years now. I give it thumbs up for speed because I have never waited and have always been in and out in less than 30 minutes. The staff is not the friendliest but not unfriendly either so I would say somewhere in the middle. Another thumbs up for Dr. Kaplan because he only offers you what you need and does not try to up sell you on fluff to pay for expensive student loans. This is one of the reasons I have stuck with him through the years. One negative is I am not so sure Dr. Kaplan even remembers me even though I have been using him for quite a few years. I
Posted: 10/10/2008 • Link to this review
I've been to many dentists in my life. At most dentists, you go in, you wait for a while, they take you back, they do stuff you have no clue about and then they give you an estimate that you have to pay out of your pocket even though you have insurance. At this dentist though, I got in, they took me back right away, they cleaned my teeth (routine cleaning), and I was on my way 15 minutes later feeling great. No estimates, no surprises, everything that they should do in a routine cleaning was done. This was my 2nd cleaning with them so far and the service has been amazing and consistent.
Posted: 5/21/2008 • Last edited: 7/20/2008 • Link to this review
Okay, I sure wish I had looked him up before going. I picked him because it was close to home and Im a fan of Taco Mac next door, bad plan. First of all the receptionist, if you can call them that, gossiped like school girls and were in no way welcoming or professional. Next, the cleaning was absolutely horrific. I have never been so uncomfortable and nervous at the dentist office. The ultrasonic cleaner tool seemed to be used haphazardly and hurt a great deal, she even ran it over my fillings which makes the most horrible sound inside of your head. Little did I know it would only get worse, the "sandblasting" was awful, it stung my tongue, and she kept telling me not to move. I wonder if she has ever had to sit through the process, because she was very unsympathetic. I saw Dr Kaplan next, and he was worthless, and took x-rays but I didn't get results, just a lesson on how to brush my teeth. I left bloody (never have had my gums bleed like that), beat-up, and have a new fear of the dentist. Cant imagine what a filling would have been like :(
Posted: 7/26/2007 • Last edited: 7/20/2008 • Link to this review
I was really having reservations about going to this office. The telephone staff was very unpleasant every time I called to schedule an appt. I live in the area and thought the office would be convenient however, after reading the reviews posted convenience isn't everything. My appt is scheduled for today however, noone ceven called to confirm our appt. I gues I should have guess the quality of service would be less than the best since I had to call for 4 days all day to even get a person on the phone to schedule the appointment in the 1st place.
Posted: 6/06/2006 • Last edited: 7/20/2008 • Link to this review
It's like a bad movie. the ouside is soo cute.Then you enter. This office is very old school for real. the equipment is ancient and they are not gentle at all!!! Had a conversation with one tech about her son, then as I was leaving other tech said she didn't have any kids...craziness...
Posted: 3/11/2006 • Last edited: 1/02/2008 • Link to this review
I was the last appointment of the day, so the reception was less than friendly and I felt rushed out of the door. Located in the Virginia-Highland area, parking was a pain and the building was pretty rickety.
Posted: 2/22/2006 • Last edited: 1/02/2008 • Link to this review
I've found this office to be less professional than I'd prefer, especially in such a sensitive area as my mouth. I've gone to Dr. Kaplan for a couple of years now, and it is clear to me that I my most recent visit will be my last. After waiting for over an hour, I was asked to reschedule.
Posted: 2/15/2006 • Last edited: 7/20/2008 • Link to this review
The other reviews are right on the money - much of the equipment in this office (chairs, x-ray machines and the like) were probably old when my grandparents were going to the dentist. I should note however that, while many people don't care for the ultrasonic cleaning tool (myself included), it is state-of-the-art, fast, and works amazingly well. In any case, I found Dr. Kaplan's staff to be very friendly and competent. Dr. Kaplan seems like a pretty nice guy but isn't terribly personable, and his demonstration of how to properly brush was both juvenile and patronizing. Prices were reasonable (they even accept Amex) and the location is convenient for Highlands/Morningside residents. That said, you might want to go elsewhere if you have a serious dental emergency as Dr. Kaplan's resources appear inadequate to deal with major trauma, or if you prefer more a more personal relationship with your DDS.
Posted: 2/14/2006 • Last edited: 1/02/2008 • Link to this review
Dr. Kaplan is very nice, and they are willing to help people with financial arrangements. Unfortunately, I felt like I stepped into the '50s when entering this office. The dental hygienist said the equipment was state of the art, and I'm sure it was at one time - just not sure when.
Posted: 12/13/2005 • Last edited: 1/02/2008 • Link to this review
I recently moved into Virginia-Highland area and this is the worst dentist I have ever seen. This place is extremely outdated (1970-1980?). After my teeth were clean with lots of blood, I refused to have my teeth examined since I was gravely concerned at that point that I will get an infection. Terrible place. Regret that went there.
Posted: 11/04/2005 • Last edited: 1/02/2008 • Link to this review
While I would have to agree with darby1 on the general age of the office equipment, the doctor and staff here are terrific, and try to get you in and out on time, which is a service that most doctors do not pretend to attempt these days.
Posted: 4/25/2005 • Last edited: 1/02/2008 • Link to this review