Massage Envy

(504) 891-8980 massageenvy.com

5300 Tchoupitoulas St, G-1New Orleans, LA 70115 map it »

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Business overview

Techniques

  • Deep Tissue
  • Full Body
  • Lymph Drainage
  • Myofascial Release
  • Neuromuscular Therapy
  • Reflexology
  • Reiki & Healing Touch
  • Shiatsu
  • Swedish
  • Thai
  • Trigger Point

Services

  • Facials

Therapeutic Massage

  • Arthritis Relief
  • Chronic Pain Relief
  • Couples Massage
  • Geriatric Massage
  • Sports Massage Therapy
  • Stress Reduction

Reviews

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So Relaxing!, 5/20/2012

Massage Envy Spa Uptown, is my get away place! I feel so relaxed as soon as I walk through the doors! My therapist I usually see is Chris, and he has really been able to work on my back pains on each... monthly visit!On every visit everything goes smoothly, from the great staff when I'm checking in to when I am booking my next appointment! I recommend EVERYONE to go to the Uptown location, DEF get your moneys worth!

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Workaholic = PAMPERED, 5/06/2012

As a current member of Massage Envy, it is very nice to know that there are locations in every city I travel to. I have to travel for work 95% of my time, and being able to use my membership even for... one hour out of every business trip makes it worth the money! The girls at the front desk from this location made me feel like a star as soon as I walked in the door. It's nice to be able to feel at home, even in a strange city. I would HIGHLY recommend visiting this location when trying a spa!

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Displaying 1-11 of 11

Reviews

by Erincardera28 at Citysearch

So Relaxing!

Massage Envy Spa Uptown, is my get away place! I feel so relaxed as soon as I walk through the doors! My therapist I usually see is Chris, and he has really been able to work on my back pains on each monthly visit!On every visit everything goes smoothly, from the great staff when I'm checking in to when I am booking my next appointment! I recommend EVERYONE to go to the Uptown location, DEF get your moneys worth!

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by bballfan542 at Citysearch

Workaholic = PAMPERED

As a current member of Massage Envy, it is very nice to know that there are locations in every city I travel to. I have to travel for work 95% of my time, and being able to use my membership even for one hour out of every business trip makes it worth the money! The girls at the front desk from this location made me feel like a star as soon as I walked in the door. It's nice to be able to feel at home, even in a strange city. I would HIGHLY recommend visiting this location when trying a spa!

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by NOLAuptown70115 at Citysearch

WONDERFUL THERAPIST

I went to Message Envy for the first time last week and am already so happy with my decision to join! My massage therapist was wonderful and I have already scheduled my session for next month! Thanks!

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by FashionistaNOLA at Citysearch

hesitation turned to AMAZMENT& a New membership!

I'm an avid Massage & facial guru! I'm obsessed! After meeting a few peole at the ironman who said they frequently visit massage envy I decided to prebook a massage with the location on Tchoupitoulas. Now I have to admit that I called at the last minute so the time availabilities for the day I wanted were slim, but the young lady I spoke with was so inviting & I felt very thorough when trying to find out what my needs were. When I arrived The staff treated me like I had been going there for years! They ALL greeted me by name! I usuallyspend about $150 per massage & normally never get called by name much less treated like family. Very inviting! My session was with Vernon. I asked for a deep tissue as I was very sore from running, i would. Have paid $300 for the massage he gave me. I couldnt get over how great of a bargain I was getting! I signed up for their membership offer, I couldn't pass on it. Four days later I even got a thank you/welcome card from the young lady that assisted me on my first appointment. Impressed!

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nolalife

Reviews: 1

love love love my membership

I get massages here once a week bc it is so affordable. I have had a membership for over a year and i adore my therapist. i would reveal her name, but I don't want her getting over booked! ;)

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by SHebert512 at Citysearch

Best experience ever

My kids recently bought me a Gift Card to Massage Envy. I must say after reading these review I was very hesitant, but of course I couldn't let the gift card go to waste. Going in for my appointment, the ladies at the front desk were super sweet, and very friendly. My therapist was Joel, and after my massage I didn't even want to get off the table!!! His techniques were absolutely fabulous! Now I am a current member @ Massage Envy, and see Joel on a weekly basis, I would recommend anyone to go to Massage Envy Uptown, the staff is amazing, and I always leave happy!!!

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by NolaLola at Citysearch

Amazing value, great spa!

I have always enjoyed my experiences at ME... I was so happy to have this particular location open since it is so close to my house. I've been here countless times for services as well as just to pick up a birthday/holiday gifts since they sell some amazing product lines. I have a great rapport with the staff on hand and the therapists are very experienced. Definitely recommend people to check them out!

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by mmarti3 at Citysearch

HORRIBLE Customer Treatment

VERYYYY MISLEADING. They get you into the door and then dont care about you anymore. They do not mention that upon cancelling your membership, you will have to use all credits within one MONTH!!! Most gift certificates expire within a year. Once I was made aware that I had to use all credits by March 2, I was then told on March 1st that they meant March 1st and so was unable to use any remaining credits = $345 down the drain. Though this detail is in the fine print I'm sure, a trusting customer deserves to be advised. In addition service is mediocre. NEVER GO HERE!! They do not care about massaging but in making money by manipulating you!

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ALD222

Reviews: 1

HORRIFIC Customer Service

I have never been treated more disrespectfully than by the people I spoke with at Massage Envy at the Tchoupitoulas location. Don't go here. Ever.

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by ALD222 at Citysearch

HORRIFIC Customer Service

I have never been treated more disrespectfully than by the people I spoke with at Massage Envy at the Tchoupitoulas location. My mom transferred 6 massages into my name and was told by THREE different receptionists in Austin that I would also be able to transfer them as well. I called to transfer one into my boyfriend's name and when the receptionist told me that I couldn't, I asked to speak to the Clinic Administrator. The Clinic Administrator, Ashley, claimed that it was against corporate policy for people to transfer massages into other people's names even though my mom HAD JUST DONE IT, and THREE different people told her that I'd be able to do it also. When I asked to be transferred to corporate headquarters she hung up on me. I called back several times and beyond repeatedly interrupting me whenever words would begin to come out of my mouth, she accused me of ""harassing her receptionists"" (= asking for the manager) and being an ""irate customer"" (= wanting to file a complaint). Logistically, becoming irate...while tempting...would have been impossible since she would yell words into the phone any time I would start to speak. Really, the issue was that nobody WANTED to transfer my massages into someone else's name because it takes too much work on their part. But since they can't admit that to a customer, Ashley just covered for their laziness by turning the situation around on me. The people at this location are so unhappy, they feel it necessary to make their customers miserable because they are envious of anyone who is not part of the daily nightmare they have chosen to call ""life"". Don't go here. Ever. And if you do, ask Ashley how it is possible for someone so rude and despicable to work at a place whose core values are stress relief and relaxation. If Massage Envy really stands behind those values, they will fire her immediately for the sake of future customers.

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by RGB123 at Citysearch

Inexperienced therapists, TERRIBLE customer service.

I tried a few different therapists at the Tchoupitoulas location, hopeing to find someone I felt knew what they were doing. After these several attempts I really feel that the service I received is mediocre at best. I asked management for a referral, which that alone took weeks and weeks of calling to speak to anyone.\r\rMy overall impression is that they are first there to take your money. You are nothing but a dollar sign, which tends to go against an establishment in the business of health and well being. \r\rSecond is to hire staff fresh out of Blue Cliff, if trained at all. And third is to ignore or later berate their customers.\r\rI do not, under any circumstances, recommend visiting this company. Save your money and go to Earthsavers instead.

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