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Master Burglar Alarm

10501 N Interstate 35 
Austin, TX 78753
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Master Burglar Alarm Master Burglar Alarm : Home Security Services, Austin, TX



Reviews
by jameswayne at Citysearch

Posted on Citysearch on 2/21/2012
Extremely bad service
We have service with them for 8 years and over the Master burglar alarm had never called to check with you even if we had many false alarms over the years. A couple of times the battery died out and after battery replacement we called in and wanted to do the alarm test with them, this is when we had the only chance to talk to them. Twice we received very rude service with the operator (this is a very small company and likely we were talking to the owner or their sons). They were not interested in doing the test with you at all. After we trigger the alarm and immediately call back to them, it was a different person that would pick up the phone and knew nothing about the testing. We asked if they received the alarm signal or not and they replied if we hear siren going off, everything should be fine. They show totally respect of our concern and our safety. We like to give our money to local business but after the experience we feel very sorry about we've used them for so long. We should've terminated them much sooner.
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by autotechs@sbcglobal.net at Citysearch

Posted on Citysearch on 12/16/2011
Local, Honest, No Contracts
I have been using Master for over ten years. They sell you what you want/need and have no long term contracts that suck you in with free equipment up front. The monitoring is in Austin, not some sublet in New York or India. They provide a straight forward service that should be appreciated. No candy coating, just a service that is here and now.
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by Rugratma at Citysearch

Posted on Citysearch on 9/12/2010
EXTREMELY RUDE OWNER RONNIE ONLY WANTS YOUR MONEY
THEY DON'T EVEN DESERVE ONE STAR. I THINK A JOB REQUIREMENT TO WORK AT MASTER BURGLAR ALARM IS ARROGANCE. FROM THE OWNER DOWN TO THE LADY WHO ANSWERS THE PHONE. BEWARE, DO NOT SIGN A CONTRACT WITH THIS JOKE OF A COMPANY.
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by goodpepper at Citysearch

Posted on Citysearch on 3/21/2008
rude service
service guy was nice\rbut debbie unbelievably irritable\rloud annoying beeping when on hold\rwhen i asked if they could change that, debbie cut me off and told me to go elsewhere\rwell i did and got a much better deal\rthx, debbie\rsaved me a ton of money!!!
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