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Master Kleen

(404) 252-7274

6196 Roswell Road NEAtlanta, GA 30328   map »

Business overview

Items Cleaned

  • General Clothing

Services & Repairs

  • Dry Cleaning
  • Pressing

Reviews

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Totally disappointed after 4yrs of patronage, 8/21/2007

I have been a loyal customer patronizing Master Kleen for more than 4 yrs. I simply do not iron. I spend on average $70 a month to get my shirts pressed – “heavy on the starch, please”. I wear both... men and women shirts. All My shirts were always starched to perfection until this year. On August 14, 2007 I prepared to dress for work and put on a shirt that was clearly not starched. To my surprise there were several un-starched shirts I had just recently paid for. With the 100+ degree weather we have experienced so far in August 2007; I returned all my shirts that day to Master Kleen wearing the un-starched shirt so that they could clearly see the “frumpy” wrinkle look at 9:15 a.m. Master Kleen provided starch to my shirts free of charge that day only. I was told that several of my shirts would now cost me $1.00 more each because they did not fit the press machine. Of course I was not happy. I never questioned the cost since I received the service that I wanted. I asked for a phone call from Will that day to discuss. I never received that call. I am totally disappointed. My shirts did not change nor did the amount I paid; but the service and quality did without notice. I am currently using Kudzu reviews to find the “Dry Cleaner” to provide the quality service I expect reasonably and honor customer service.

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Always top grade, 6/23/2007

I have used a lot of cleaners, but I am always pleased with their service and quality. GREAT in my book....very consistant!! Sarah

Displaying 1-3 of 3

Reviews

Giles1

Reviews: 1

Totally disappointed after 4yrs of patronage

I have been a loyal customer patronizing Master Kleen for more than 4 yrs. I simply do not iron. I spend on average $70 a month to get my shirts pressed – “heavy on the starch, please”. I wear both men and women shirts. All My shirts were always starched to perfection until this year. On August 14, 2007 I prepared to dress for work and put on a shirt that was clearly not starched. To my surprise there were several un-starched shirts I had just recently paid for. With the 100+ degree weather we have experienced so far in August 2007; I returned all my shirts that day to Master Kleen wearing the un-starched shirt so that they could clearly see the “frumpy” wrinkle look at 9:15 a.m. Master Kleen provided starch to my shirts free of charge that day only. I was told that several of my shirts would now cost me $1.00 more each because they did not fit the press machine. Of course I was not happy. I never questioned the cost since I received the service that I wanted. I asked for a phone call from Will that day to discuss. I never received that call. I am totally disappointed. My shirts did not change nor did the amount I paid; but the service and quality did without notice. I am currently using Kudzu reviews to find the “Dry Cleaner” to provide the quality service I expect reasonably and honor customer service.

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SAbrams

Reviews: 2

Always top grade

I have used a lot of cleaners, but I am always pleased with their service and quality. GREAT in my book....very consistant!! Sarah

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jghampton

Reviews: 55

Very Good

We have been using Master Kleen for over 5 years. They offer a convenient drive through for both drop off and pick up which is so nice. There work is fast - drop off in the morning and it's ready the same day for no extra charge. Sometimes lately the shirts are not as clean as I would like so hopefully that will be changed!

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