Master Tile Atlanta's web site says "Guaranteed Satisfaction". Not for me. Paul and Co. did a master bath remodel and when they were finished I was very happy with the job. However several months later the paint that they applied started coming off. I called Paul back to fix a drain that was leaking and showed him the paint. He said he'd have to get the painter back to look at it. The painter (and Paul) never returned. Several phone messages and emails went unanswered. I finally had to call in another painter and have the peeling, flaking areas sanded, prepped and repainted at my expense. I really hate to post this negative review but I don't want others to have to experience what I did.
Posted: 11/22/2015 • Link to this review
We just finished our second tile remodel project with Master Tile Atlanta. Paul and Jacek are the consummate professionals, and master craftsmen at their trade! If you're looking for the best, and at a price that is extremely reasonable, look no further...
Posted: 3/28/2013 • Link to this review
Paul and his team recently remodeled two bathrooms in my new home and they did an amazing job! They were also able to help with other small jobs around the house. I have recommended them to several people, and would use them again in a heartbeat! 5 stars across the board!!
Posted: 6/07/2012 • Link to this review
Paul and one of his workers recently redid our master bath. We had some unusual requests and and Paul never hesitated and was very fair in his price. The bathroom looks beautiful and would highly recommend him and his team.
Posted: 4/23/2012 • Link to this review
We had Paul renovate our master bathroom. He did an amazing job! His tile work is very high quality! We had them also tile our laundry room. We highly recommend MasterTile
Posted: 2/27/2012 • Link to this review
We used Master Tile for our bathroom and kitchen remodeling. Paul, the owner, was excellent to work with. He provides high quality design and installation at a reasonable price. The work was started and completed when promised. The finished product exceeded our expectations. Highly recommend using Paul and Master Tile for all your remodeling needs.
Posted: 2/18/2012 • Link to this review
My upstairs shower was leaking into my downstairs and my bathroom tile was cracking due to a poor remodeling job done by a previous owner. I got three quotes and Paul (the owner) made the best impression on me and was not the most expensive! He and his crew returned my phone calls quickly, showed up on time, seemed very competent and knowledgeable - all around a great experience. I actually decided to expand the job and redo the entire shower part-way through the job because I wanted to be sure that everything was done right and could tell they would do a good job. Their professionalism and work exceeded my expectations. I wouldn't hesitate to use them again in the future!
Posted: 4/17/2011 • Link to this review
Don't hesitate to use these guys. We had an excellent experience with Paul (the owner) and Master Tile. Our shower was leaking down into the garage due to faulty shower pan and design. Paul talked us thru the process of exposing everything to determine the extent of mold or wood rot in the beams/studs and redoing the shower pan. He worked with our insurance company and his price was LESS than what insurance was willing to pay. He found at least 4 different problems with the shower, corrected them all, matched the existing tile and grout and our shower now looks and functions great. He replaced damaged wood and treated other pieces and repainted the ceiling in the garage. With Paul's recommendation, we even added some ceiling fans/lights and an exhaust fan/light to the bathroom while were at it. First class job with nothing left undone - and done very quickly. Great communication throughout. We are very relieved to have found and used Master Tile.
Posted: 3/13/2011 • Link to this review
Everyone dreams of finding a contractor who lives up to their words. A contractor who says what he means and means what he says, arrives on time, does exceptional work, listens to a clients needs, and is an artist in all that he does. Master Tile is that company and I am so relieved to have found them.
Posted: 12/19/2010 • Link to this review
Paul and his crew replaced kitchen cabinets, countertops, kitchen floors, remodeled our master bathroom and replaced cabinets, counter top and mirror in another bathroom. I checked about 30 references that Paul gave me and all were overwhelming positive. I have had mixed experiences with contractors over the years but this was one of the very best. Paul listened to what we wanted, made recommendations and provided an estimate and contract that was very competitive. There were no hidden changes and he even did more work that what he agreed to do without charging extra. The couple of minor problems we encountered, he corrected immediately. Just as importantly, he set out a schedule for the work and met his deadlines. He and his crew were there when they said they would be there. I was always able to reach Paul whenever I had a question and he communicated status on an on-going basis. Without question a very positive experience. I highly recommend MasterTile of Atlanta.
Posted: 5/07/2010 • Link to this review
Master tile completed a tub to shower renovation in our master bath and did a terrific job. I was especially pleased with the attention to small details. The site was kept clean and the project was no more intrusive than was absolutely necessary. I found their professionalism impressive. Master Tile offers high quality work at a reasonable price.
Posted: 5/01/2010 • Link to this review
Paul is honest, dependable, easy to work with, has great guys working for him, does quality work at reasonable prices. Master Tile is run like an old school family business, which is very hard to find these days. Paul will make SURE you are 110% happy with everything and the work is top quality. Oh, did I mention they work FAST.... Not to mention he did two bathrooms for me at the same price as 4 other estimates; for just the one bathroom, If you want to deal with a true professioal who does quality work and truley cares about his customers look no further!! I have dealt with many contractors over the years and I can say Paul is by far the best of the best!!! His crew comes in works quickly, leaves no mess, is friendly and it looks great when it's done. I have dealt with many contractors over the years and Paul is by far the BEST I have seen in Atlanta!!!
Posted: 4/30/2010 • Link to this review
We recently used Master Tile for a guest bathroom renovation. As is the case often times with renovations, we hit a few bumps along the way. However, the end result of our bathroom renovation is amazing, and we could not be happier with the way it turned out. I can also say that Paul is the most honest contractor I have ever dealt with. He is extremely talented and clearly takes pride in his company's work. He is fair, and his prices were reasonable. Whenever any issues came up, he was always easy to reach, listened to what the issues were, and made sure he resolved them to our satisfaction. We really appreciated Paul's work ethic, professionalism, and desire to make sure we were happy with the job.
Posted: 1/31/2010 • Link to this review