I contracted Masterworks/Cabinet Cafe to do some remodeling. The project took almost three times longer than what they said it would take. They were simply not wanting to get the job done. I could not believe it. They hired some of the cheapest contractors around. They made numerous mistakes and made a mess. I found out they did this to other customers too. They cost me lots of time and money plus a lot of aggravation. Do not call these people no matter what anyone says for you will be sorry.
Posted: 1/25/2012 • Link to this review
I am planning to add an open-air porch to my home this spring and have been meeting with contractors to get bids on the project. During the consultation with Masterworks, I provided detailed information about the materials that I'd like to use and my overall vision for the porch. The MasterWorks rep that came to my home refused to give me a quote. I have a large budget (more than 100K to spread over several remodeling projects) and the representative treated me like I would not be able to afford the type of projects he does. In the initial bidding process, I chose not to share my budget with him because I want to receive the most competitive bids and creative design ideas from each contractor because I can easily afford any of them and quality is the ultimate factor for me. I was very disappointed with the MasterWorks consultation because I felt I was immediately dismissed. The rep was abrasive and even asked me to provide him with the width of the beams we want and other specifications that are typically not discussed until subsequent visits. I was looking forward to MW's quote because they specialize in indoor and outdoor renovations and the pictures on their website were in line with my renovation goals. I've met with two other contractors who specialize in outdoor renovations who were very professional and respectful. They provided me with costs and plans without any issues. I'm looking forward to hiring one of those companies for my renovation project.
Posted: 12/30/2010 • Last edited: 8/14/2011 • Link to this review
I needed a ramp built for my father in law who was no longer able to walk up the stairs to get in and out of him home. I called Masterworks and they arranged to have the ramp built the next day. They were so eager to get this done for him so that he could enjoy going outside. They are professionals who care. The craftmanship was excellent, they kept the area clean while they worked and were both professional and courteous. This community needs more of this type of service oriented businesses. I highly recommend them for the quality of their work as well as the quality of the people who they have representing their business. Thank you Masterworks for a job well done!!!!
Posted: 10/09/2009 • Link to this review
We contacted MasterWorks to remodel our deck. The project was to convert an old glass enclosed deck to an all season room. They did a great design/build and offered some excellent suggestions to improve the project. Their work was so good they are our contractor of choice anytime. They also offered the best price our of eight bids.
Posted: 5/01/2009 • Last edited: 6/19/2009 • Link to this review
Masterworks really came thorough for us! They helped us transform our bland backyard space into a backyard paradise. With design assistance and help picking just the right fixtures we were able to add living space to our home with a gazebo, grilling area, new landscape and a peaceful sitting area. I recommend this company highly!!!
Posted: 4/30/2009 • Link to this review
I had to take a moment to comment on the service and product delivered to me from Masterworks. When building my new home, environmentally friendly practices and materials were imperative. I expressed this to the folks at Masterworks. They introduced me to and educated me on Earth Craft Homes. My home is green from paint and appliances, all the way to heating and air! Thanks to Masterworks I can take breath of fresh air everyday! Well done!
Posted: 4/30/2009 • Link to this review
MasterWorks was given the task of finishing a new home project started by another contractor. They finished on-time within the contracted price. I would definitely recommend them for any new construction or remodeling projects in your home or office. Great Job!
Posted: 4/29/2009 • Last edited: 5/08/2009 • Link to this review
Masterworks completed a total renovation of a home we purchased that was originally built in 1989. This included gutting the kitchen and master bathroom as well as tearing out walls and windows and replacing all the flooring. They did a fantastic job, were great to work with, and we are planning to have them finish our basement. We would highly recommend them (and have) to anyone. We have been in our home over 1 1/2 years and everything is still perfect, nothing falling apart! Thanks Masterworks!
Posted: 4/11/2009 • Link to this review
Every morning my wife and I go downstairs into our beautifully renovated kitchen and we smile and think of Masterworks. WE LOVE OUR NEW KITCHEN!! We were on a very tight budget and Bernie and his crew used all their resources to give us "country club of the south" quality in our humble Dunwoody home. They will treat you like a part of their family. The best part of using Masterworks....NO HEADACHE'S. Once you sign off on your drawings, you just sit back and wait until its over. You never have to worry about dealing with any of the contractor's. We never could have done this kitchen w/o Masterworks and we will NEVER use anyone else to do our future renovations!! I.E. finishing the attic space into a third story. Enjoy them!!
Posted: 4/01/2009 • Link to this review