Truly unbelievable work and service. Never have I taken time to post a review but anyone considering gutter replacement should use Mastershield/KTL Home Improvement. Great price and better service..and this rainy Atlanta weather has tested their work!
Posted: 8/18/2013 • Link to this review
I needed to replace my gutters and wanted to add gutter covers that could free me from having to maintain them. I spent weeks researching gutter covers and found that almost every gutter cover lets in enough debris to require periodic cleaning out. I learned that Mastershield's gutter cover was the only exception from reading nationally syndicated columnist Tim Carter's review at www.askthebuilder.com (search on "Gutter Guard Test Results"). Mastershield (the parent company) has a lifetime warranty on clogs. If a clog causes damage to your house they will refund the cost of the product and pay your insurance deductible. KTL has a 10-year warranty on their workmanship. The gutter manufacturer (in case you are replacing your gutters in addition to adding covers) has a 50 year warranty on their finish. I had spoken with many companies and had some truly nightmarish presentations. Then I met Kevin Bowers, owner of the local Mastershield authorized dealership. He did a detailed analysis of my roofing and proposed multiple changes to the way rain was being handled by my gutters - changes that would mean that the rain was carried away from my house rather than over-shooting my gutters. His holistic approach was solution-oriented rather than just trying to sell me a product. There was zero hard-sell and his prices were less than the companies offering the big-name no-work products. When they did the install, he DID WHAT HE SAID he would. The gutters look amazing!
Posted: 8/13/2010 • Last edited: 2/22/2011 • Link to this review
I researched the top 4 gutter solution vendors (Mastershield, Gutter Helmet, LeafGuard, and LeafX) and decided after exhaustive research - over six weeks of web research, reference checks, Kudzu reviews, BBB reviews, climbing on friends and family roofs to look at gutters, I decided to go with the Mastershield product. At our initial meeting, Kevin (Owner) prepared a very detailed assessment of the current gutters and along with his recommendation and came prepared with samples, references and a list of answers to questions he proactively anticipated. As the start day neared, Kevin called me two days before to inform me that they were running a couple of days behind due to the rain that was moving through the area. This was another key selling point - proactive communication. Once the project started, the crew took meticulous care to make sure shrubs and my newly installed roof was not damaged. On the work days, the roofing crew arrived around 8:30 AM and worked until about 5 pm. Would I use and recommend Kevin and Mastershield again? Absolutely!
Posted: 1/04/2010 • Last edited: 2/22/2011 • Link to this review
I had a salesman out to help me and he didn't play the price reduction game like others do. starting very high and then coming down over 50%). he gave me a good price on the first offer. I asked for more and with some giving on mypart we did come down a few hundred. the job was done last week and it looks great and works like i was told. i believe they are the only company to use to keep your gutters clean.
Posted: 9/03/2008 • Last edited: 2/22/2011 • Link to this review