We stand committed to quality, integrity and goodwill. At Maya Van Lines, Inc. customer care and satisfaction is our primary goal for every Atlanta-centered local, long distance and interstate moving job. We plan and coordinate your move to your needs and pledge to deliver your goods efficiently at a very affordable price.
To keep our pledge, we carefully wrap all your furniture in professional-grade, quilted moving blankets free of charge. We offer expert crating and packing for valuables and breakables, such as antiques, pianos, and fine art.
At Maya Van Lines, Inc. there are no middlemen, agents or brokers to raise your cost and stand between us. Unlike many other companies, your move with Maya Van Lines begins the moment you call for your free estimate. As our valued customer you can always call on us to assist you with any questions regarding your move, or a future.. move. This is how we earned our reputation for dependability and customer satisfaction.
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I recently moved to a new city. I didn't have any friends or family to lend me a hand with the move. I couldn't move by myself so I contacted Maya van lines and luckily they could book me a slot on a short notice! They were the greatest help I could have asked for during my move and I truly appreciate their amazing services. I had no damages or scuff marks on my furniture. I highly recommend this company.
Posted: 12/03/2016 • Link to this review
Very few moving companies can do what Maya van lines can! They promised me the safe delivery of each and everything I own. They did just that! There is really no point in examining how movers do their job. I am only concerned about the end result. When they delivered everything to my new house, nothing was missing, broken or damaged. On top of that, they were punctual, polite and cost effective. I can't tell you a reason why you shouldn't hire them.
Posted: 11/16/2016 • Link to this review
The crew assured us not to be tensed. They dispatched some high skilled packers at our home to wrap and load on to their big clean van. They truly made the moving procedure comfortable from the day they appeared. If anybody needs any sincere, skilled and punctual mover for a long distance move, I think there is no alternate of Maya van lines.
Posted: 11/03/2016 • Link to this review
I hired Maya van lines because their reputation precedes them. This company has been around for quite a few decades and they do an excellent job. Their quote was spot on and on par with any other moving companies. But the service they provided was superior to many fancy companies out there. Their men were all very well trained and experienced. They packed up all my belongings so easily and efficiently. Then they carried them out of my 4th-storied apartment without holding off the elevator for too long. They delivered on time and turns out none of my valuables suffered any damages. It was the best moving experience I could have ever hoped for.
Posted: 10/15/2016 • Link to this review
Cannot express my gratitude enough to Maya van lines. I have used them for my move to FL. From the first call till the end everything went smoothly. The crew was efficient, hardworking and very kind. They helped my daughter with her drawings while all were all packing everything in the same room. If I could I would give them 10 stars. Excellent service and quality. They know how to do their job well and such nice guys. Thanks for sending a great team.
Posted: 10/02/2016 • Link to this review
I had an amazing experience with Maya van lines. The price was great, the contact was reassuring and the move was so easy. Nothing ever seemed to be a problem, and the rep was always friendly and happy to give advice on what to me was a major concern yet to him was just another day at the office. And the moving team was just as great! No complaints. All in all, I am satisfied.
Posted: 9/21/2016 • Link to this review
After researching a lot I decided to move with Maya van lines. They swiftly accommodated our inadequate timeline to move. Though I did search enough but I was skeptical when the foreman appeared with only three guys on moving day. Those excellent movers took extreme care. Within the window they arrived at our premises and maneuvered our furniture carefully. When they were about to leave our house, we didn't forget to grab photos with the professionals. They were just great.
Posted: 9/06/2016 • Link to this review
The amazing movers from Maya van lines didn't cause me any tension during my last move. They gave me a very good deal. That was the first sign of how good this company is. Their movers were just brilliant. They were not your average movers. They showed up on time and worked very fast. The delivery was made exactly when they said they would. It turned out to be the simplest move imaginable. If your movers deliver your belongings safe and sound while you don't have to be worried sick through the process- that's a success in my book.
Posted: 8/14/2016 • Link to this review
After 41 years in a home in Atlanta, my wife and I moved to Arkansas. The short review is that we chose Maya Van Lines to make the move, and had a great experience. I would recommend them to anyone and, if moving again, would choose them again in a heartbeat. I cannot recommend them more highly. Now for the details: Fearing the uncertainty of the move, I read a lot and got several quotes. Based on the personal interaction with Leo, the owner, and a gut feeling of trust, I chose the highest estimate that I received. That deserves an explanation. A "binding estimate" in the moving industry only means that you must pay that much to get your furniture unloaded. It does not mean that you will not owe more once the move is completed. Leo came to my house to do the moving estimate. The ‘low ball' offers made some ridiculous estimates that only became obvious to me when I saw the Maya quote. Just looking at the number of boxes estimated and weight/size totals, it was obvious that Maya was more honest, risking my rejection of a higher bid in favor of a bid that was accurate and realistic. I paid exactly the price quoted, with no quibble or hassle. Leo thought that the move would take two large moving vans, and it did.
When the day of the move came, I had confidence in Maya, but the service that I got far exceeded my expectations. A crew of four came to my house to box and wrap. They were all Maya employees who knew each other and worked well together. The job was done smoothly. And ALL of the people were GREAT. The quality of the packing was incredible. These folks were professional, and obviously have pride in doing a good job. Paying to have them pack the house was the best money I have ever spent.
Area Atlanta, GA
Cost $10,000 - $29,999
Date August 2016
Posted: 8/11/2016 • Link to this review
Maya van lines is one of those movers that you can rely on. The other companies which I spoke with before didn't even bother to show up for the estimate. But they did. They came on time and explained in every step how they would handle every item. They even contacted us the day before our move to see if everything is okay or not. On the moving day a 4 man crew showed up early in the morning and brought everything along that they said they would. They worked really hard and made suggestions along the way which was very helpful. And also the loading process was very smooth and properly done. No problems on the other side as well. So yes, I will contact Maya van lines again for sure. Thank You.
Posted: 8/03/2016 • Link to this review
We hired Maya Van Lines to coordinate our move from Atlanta to Iowa. We contacted them in May 2016 to move in June 2016. We were moving an 8,500 sq ft residence and a family of 7, 950 miles. First, we are experienced movers, moving every 3-4 years. I have NEVER experienced such an uncoordinated, unprofessional move. The estimation process was fine. Raphael assured me they could handle a move of this size and distance. Leo assured me of their professionalism and accuracy of their estimates etc. The first issue occurred when Leo contacted me to move 8 days prior to what we had agreed upon. When I couldn't accommodate this, my move unraveled. The packing was unprofessional with many boxes unlabeled or mislabeled, breakable items packed with heavy ones, all my furniture was disassembled (some of it was not able to be reassembled), Too much damage and breakable to list. Packing estimate was off. It took an extra 8 hours (we would have missed our flight), they wanted to leave items at our house in ATL when they wouldn't fit on the truck. We were told our belongings would be packed onto the semi-truck and driven straight to Iowa. Our items were put in a warehouse in ATL for 2 days before being shipped in 2 semitrailers arriving 4 days after packing completed and 6 days after completion. Iowa moving crews were not professionals but men who appeared down on their luck and homeless. Second truck was not even driven by Maya employees but outsourced to guys from Miami who appeared to be
Area Marietta, GA
Cost $30,000 and over
Date June 2016
Posted: 7/20/2016 • Link to this review
When a customer is unsatisfied with our service, it is our responsibility and commitment to communicate with you, get to the bottom of the issue, & say "we are sorry" & do right by our client if indeed we are in the wrong. I did want to bring up a few issues which I am not sure you took into consideration when you wrote your review:
Our company was contacted by you on the 30th of April 2016. To which an onsite estimate was set with you to performed on the 6th of May, and rates and dates confirmed and booked with you on the 10th of May, to which we do have a signed electronic signature by you agreeing to the pick-up dates established for the packing/loading to take place from the 13th of June with completion by the 19th.
When Dispatch contacted you to confirm your move 2 days prior to set dates (the original dates) it was stated by you that the dates would not work anymore (13th-19th) due to husband business trip. Remember, by this time material, manpower, equipment was already set for the original dates as agreed to by you, we did try to accommodate to the best our ability, even offering to arrange and pay for a flight back to Atlanta and at Maya's expense to keep the move on track for the dates agreed originally. When this was not agreed too, Maya VL /Operations did agree to the new dates. At the expense of logistics and scheduling we did accommodate this. Both packing and loading was executed and completed on this dates. A small Portion of an items that did not fit in the 2nd run our dispatch requested if it would be possible to return the next day to retrieve the left overs, so pick-up would completed. To which was a no go for you, and was demanded that all items be picked up that night because you don't have anyone the next day that can assist. Maya did agree at this late hour again in hopes of being able to accommodate your request/demand.
Delivery team was assisted by a local company in the area (One of the major van lines in Des Moines) to assist our crews in the unloading of the items in Iowa. The office staff and operations made sure that all items and issues were addressed for this part that evening in conversation via phone with the assists of a 3rd party handy hired and paid for by Maya to ensure it was repaired and installed. Maya Van Lines stands by its employees and our integrity to try and resolve any issues during relocation no matter the size, or degree of difficulty. We preform hundreds of moves a year and the vast majority are house like yours. Our claims department did not receive a claim note from you, & by both crews and handy man everything was intact before they left.
I made an attempt to contact you. I would appreciate the opportunity to speak with you. You may reach me at 404-996-1195 or you can email me at email@example.com I hope to hear back from you at your earliest convenience. I would also like to thank you for your business & I wish you all the best in your new home.
After hearing many horror stories about moving companies, I was very reluctant to hire professionals. But finally I changed my mind because moving to another state was a demanding task. So, I contacted with several companies. I could have gone with the cheaper companies, but I decided on Maya van lines because of their sales rep. He seemed to know what needed to be done. I hired for the full service and they responded to the task really well. Everything was nicely wrapped and boxed, double checked before loading and most importantly delivered in one piece to the other end. I paid them a decent amount and I have to admit that they made my money count.
Posted: 7/18/2016 • Link to this review
I used Maya Van Lines for a move from Smyrna to Woodstock in May 2016 The four man team worked very hard and did a good job. There were a couple things they said they did not do during the move that came as a surprise, but in general they worked extremely hard for the duration of what ended up being a 14 hour process. My only real complaint would be that the company sent someone to my house to look at what needed to be moved. Then in spite of the fact that I did a good job packing most of the house prior to the move, the cost ended up being twice the estimate. (To be fair, the cost was close to what I thought it might be originally, but then still came as a shock due to the low estimate).
Posted: 7/06/2016 • Link to this review
I will always remember our last move simply for the men who worked to move my things. I hired themwithout knowing much about them. But they performed superlatively. Everything about them was professional to the T. They arrived on time, took almost no time to box my valuables and loaded everything without any issues. They gave me a 4 days window for the delivery. I received a call on day three notifying me that they were already on the way. Not a single piece was damaged. I couldn't have asked for more.
Posted: 7/05/2016 • Link to this review
I am quite the relocation expert. But never have I seen movers as capable as the ones from maya van lines. I was just taken by surprise with the efficiency and skills displayed by the four men. The company quoted quite reasonably to begin with. So I was expecting a bad to mediocre moving experience. But the movers who arrived right on the clock were anything but mediocre. They packed up everything very quickly and loaded them onto the van. I was so sad to leave my hometown. But the men from this company made moving seem like a fun experience. I will only hire them from now on.
Posted: 6/18/2016 • Link to this review
We are licensed and insured for your peace of mind. We are proud members of the American Moving & Storage Association (AMSA) and Georgia Movers Association. We are a certified "PROMOVER." We are rated A+ by the Better Business Bureau.
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