For more than 50 years, McDowell Cleaners has been The Home of Distinctive Cleaning. We proudly serve the citizens of Atlanta by providing the highest-quality customer care and services at three convenient locations. McDowell Cleaners is a pioneer in Atlantas dry-cleaning industry and was the first dry cleaner in Atlanta to earn the Award of Excellence designation from the Drycleaning & Laundry Institute (DLI).DLI is the industrys premier trade association, conducting research,.. certification and professional training. In addition, DLI represents garment care professionals and facilities around the world. Today, a graduate of DLIs advanced dry-cleaning and spotting school is on staff at McDowell Cleaners and available to tackle your toughest cleaning problems.
McDowell Cleaners uses the most up-to-date equipment, products and techniques to provide the highest quality of service to our customers. Our highly skilled and trained staff members are always ready to do whatever it takes to make every experience with us distinctively satisfying. For years, customers have trusted us with their toughest cleaning problems. Some of these included restoring and preserving their wedding gowns or memorial flags and removing stains from priceless family heirlooms like christening blankets and quilts.
As a full-service dry cleaner that handles all work on site, McDowell Cleaners provides same- day service. Pickup and delivery are available for commercial accounts. No matter what you need cleaned, we understand that you want your belongings in top condition. We deliver the best results to build long-lasting, satisfying customer relationships. By providing the highest quality of garment care, McDowell Cleaners provides service with distinction. Stop by McDowell Cleaners now!
I wish I could give a lower score but I can't. My clothes were not ready on the promised date and items were missing. When the manager was asked his approach was rude and unacceptable. This marks my first and last time dealing with this establishment...FYI they have RATS which can be seen running under the dryers in the back.
Posted: 1/30/2017 • Link to this review
Once again, I sincerely apologize for our mishaps!
We always try to do our best to serve our customers to the best of our abilities and clearly we dropped the ball here but all of our other 5 star reviews show this is not our norm!
As discussed Monday January 30th I offered you 100% compensation for the missing garment and on Tuesday we compensated you as promised.
We want to make this right to you so if there is anything else we can do to help or make this right please let us know!
We always want to leave every customer 100% satisfied!
I've lost count of how many years that I've been a faithful customer. Over 20 that's for sure. Ms Ann and Flo are gems for McDowell's. Old school customer service at its best! They always make you feel welcomed and appreciated. Brian A. Wynder
Posted: 8/26/2016 • Link to this review
This cleaner service was exceptional!!! Staff was friendly and very pleasant. My clothes were pressed just as i asked and i cant wait to refer them to friends... Job well done
Posted: 11/22/2011 • Link to this review
I want to take the time to say THANK YOU to McDowell Cleaners and Mr. Kirk for opening its doors to WEw to help service/clean clothes in prep for a charitable fashion show for a local women's shelter. The service was impeccable and all of the garments were handled with great care. Ms. Anne and Ms. Flo were just wonderful spirited and helpful people. Words can't express our gratitude for what this business has done for us. Thanks for everything!! We'll definitely recommend to others, and use your services in the future!!
Posted: 11/11/2011 • Link to this review
McDowell's is a MIRACLE cleaners with a kind and committed staff!! I can always count on them going above and beyond to make sure my clothing are perfect. They even offered to fedex a dress to me all the way in California when they were not pleased with a spot removal. I will continue to spread the good news about McDowell's.
Posted: 10/10/2011 • Link to this review
My name is Mary Jennings and I've been a customer for over 38 years and I always get great service! Everyone is courteous and really know their stuff. I will continue to be a patron as long as they keep this up, which they have.
Posted: 8/25/2011 • Link to this review
I've lived in this neighborhood since 1975 and have received nothing but excellent service from the owner to the employees - we are all just like family, celebrating all that life has bestowed upon us. A stable force in our community. Sherrie Wilson
Posted: 4/07/2011 • Link to this review
Ms Ann, Flo, Mrs B are the best! I travel from College Park, because they do it right the first time. And quality like they deliver is worth every mile! Love you ladies! Brian Wynder
Posted: 3/17/2011 • Link to this review
Ms. Flo at McDowell Cleaners went above and beyond in service. I needed an ROTC uniform cleaned the same day.Even though they had a great deal of uniforms to clean already, Ms. Flo made sure I had the uniform ready in a matter of hours.She even called before she went home to say that it was ready!Outstanding service thank you!
Posted: 2/09/2011 • Link to this review
I am pleased with the customer care and the acknowledgement that I received for being a returning customer. I am so glad that I have returned and I am looking forward to a long and lasting business relationship. Thanks for the coupons.
Posted: 11/11/2010 • Link to this review
McDowell Cleaners is a business that gives 5 Star Quality Service. I've been a satisfied customer for twenty years and highly recommend this business because of the awesome management and staff.Thank You! Rev.R.Howard Sr.,Union City
Posted: 11/02/2010 • Last edited: 11/09/2010 • Link to this review
Imagine this scenario: You've sent out your resume... You've secured the callback interview... You've mentally prepared for the interview... Then you go to pull your interview suit off the hanger... And realize the suit is balled up underneath a pile of dirty laundry on the floor! This happened to me at 10am Tuesday...the day before my 9am Wednesday interview. In a panic I called McDowell Cleaners for help and they told me to bring the suit right over. When I got there and told them I needed the suit for an interview, they wouldn't even take my money. (Apparently that is their policy for interview attire.) They promised to have it cleaned and back to me by 4pm. At 3pm they called me to say the suit was ready. Emergency, same-day service cleaning--ahead of schedule? I was outdone! Since moving to Southwest Atlanta four years ago, I have always had my professional clothes cleaned at McDowell's. After this, I know that as long as I live in Atlanta I will be a faithful customer of McDowell Cleaners. THANK YOU to the ladies of McDowell Cleaners for helping me put my best foot forward!!!
Posted: 10/07/2010 • Link to this review
I recently gave a so so review to this cleaners. I must say I was not happy initialy but they went out of their way to make everything ok.I must say I am more than pleased and I have to say that I will be continuing to use their service Thanks Guy's
Posted: 8/28/2010 • Last edited: 9/03/2010 • Link to this review
This is a awesome cleaners!!!!!! i have been going here for over 10 years!!!! Serice is always fast and friendly!!!!! service is with a smile and they take pride in everything!!! they make u feel so good!!!!
Posted: 8/17/2010 • Last edited: 8/28/2010 • Link to this review
We are a proud member of Drycleaners and Laundry Institute (DLI) and South Eastern Fabric Care Association (SEFA).