Larry started doing my lawn in 2006. Last month he decided to not show up or return my calls. He's complained to me before about clients letting him continue to service their lawns and not paying him, yet he treats his customer of 4 years the same way. I've seen his trucks in Suwanee and they are still doing business. I don't get it. At least call and end a business relationship professionally.
Posted: 8/14/2010 • Last edited: 8/16/2010 • Link to this review
In his defense, he did say he was busy and would do his best; but there is no excuse for not returning multiple phone calls. A simple return call with, "Sorry, I can't help you out right now; but keep us in mind for the future" would have taken this from a 1 Star to a 4 or 5 star. At least give people the courtesy of a return phone call.
Posted: 7/21/2010 • Link to this review
I am very pleased with McKenzie Landscaping. They are Honest, reasonable and very hard working. They are prompt and dependable. Trimmed all of my shrubbs, trees, added stepping stones and went above and beyond. Way to go guys!!
Posted: 2/10/2010 • Last edited: 2/11/2010 • Link to this review
I called McKenzie Landscaping due to the great reviews on Kudzu. This has proved to be yet another company that has better things to do than call me back. It has been two weeks, left two messages, and sent an email. Still haven't heard from them. I am doing this as a favor to the public, because I rely on these reviews when looking to hire a company. I am also doing this as a favor to your company, hopefully you will learn a valuable lesson. Even if you are too busy to handle a job, give a call back. It is common courtesy and good business practice. Building value in a company is so important!
Posted: 3/26/2008 • Last edited: 4/04/2008 • Link to this review
What a breath of fresh air! McKenzie does a thorough and meticulous job; they are reliable and reasonably priced. After having many frustrating experiences with other lawn care providers not showing up or calling, I can count on Larry (the owner) to do what he says he will do. What a nice person to do business with! I am so pleased with the results, and I could see a tremendous difference after only the first appointment. If you are looking for a reliable, reasonable and excellent lawn care company, I highly recommend McKenzie Landscaping to everyone.
Posted: 10/30/2006 • Last edited: 1/02/2008 • Link to this review
I contacted McKenzie Landscaping requesting a quote for a small project on the slope behind my house, and for lawn care services for the entire lawn. Mr. McKenzie called me very quickly, set-up an appointment time, scheduled and completed the work on my slope within three days. His service is excellent, and I would recommend him without reservation.
Posted: 8/28/2006 • Last edited: 1/02/2008 • Link to this review
We have contacted Larry for lawn service, lawn fertilization, landscaping installation and irrigation installation on our new house. So far, he has been responsive and very tentative to our needs. We will have Larry help us with all of above except for the irrigation system, which is expensive. As Larry start to provide regular lawn service, I will update my review. So far, Larry is one of the best providers I have ever experienced!!
Posted: 6/27/2006 • Last edited: 1/02/2008 • Link to this review
We recently had to have our entire septic system dug up and replaced. Needless to say our entire front, back, and side yard were a mess. The septic guys left nothing untouched. Larry McKenzie and his company have helped us to rebuild our lawn back even better than it was before. What a mess! We did not even know where to start but thankfully Larry did and his attention to detail is impeccable. This company and it's owner will far surpass any of your expectations!!!
Posted: 6/25/2006 • Last edited: 1/02/2008 • Link to this review
I contracted with McKenzie Landscaping to sod our backyard and install a retaining wall. All the work was completed on time and exactly the way we wanted. Mr. McKenzie was prompt in scheduling an appt for a quote and was able to work around my schedule. His team was extremely thorough in their work and even took the time to clean up the street in front of our house when they completed the work. I highly recommend them.
Posted: 6/01/2006 • Last edited: 1/02/2008 • Link to this review
Larry and his team did a fantastic job clearing brush and trees from our back yard. They showed up when they said they were going to and charged a very resonable price. Our yard looks great and we plan on having them come back in the fall for additional landscaping work.
Posted: 4/24/2006 • Last edited: 1/02/2008 • Link to this review
Larry has done our lawn since we built our house 4 years ago. The first thing everyone comments about is the landscaping. It feels like a "walk in the park" each time we go outside. I have had several friends bring over groups for their high school prom pictures. There are so many different areas that make beautiful backgrounds it is hard to decide where to start. The service and response cannot be beat. I would highly recommend McKenzie Landscaping to anyone that enjoys living in beautiful surroundings.
Posted: 1/26/2006 • Last edited: 1/02/2008 • Link to this review