We had lots of work for Russ and his company. He exaggerated his progress where he got paid sooner that he should have and then took the money and ran. He left us with liens on our properties from unpaid contractors, sloppy incomplete work and never finished the job. He never even tried to contact us or follow up with his work. Now we can not get our insurance money on a house because he is listed as the contractor and no way to contact him. BEWARE!
Posted: 10/27/2009 • Link to this review
We had Russ McKenzie finish our basement five or six years ago. I remembered he said he did insurance repairs as well. Well good thing I looked him up, because we had a kitchen fire loss upstairs several weeks ago. He showed up as the fire department was leaving, wrote an insurance estimate for the adjuster, took photos, started the cleaning that day and settled the claim with the insurance. No kidding start to finish my house was put back together better than it was before the loss, in two weeks and before a scheduled anniversary party. He and his men are simply awesome. Yes, give them a call for everything!!!
Posted: 2/27/2009 • Link to this review
I think that the only reason that Russ has good reviews is because he wrote them himslef. He did work on my roof and not only was he late everday, the work wasn't finished in a timely manner. I wouldn't reccomend these guys again.
Posted: 12/30/2008 • Link to this review
Great company to work with.They are very talented,When the top story of our home burned off,Russ came out and gave us a very detailed estimate,and handeled everything with the insurance adjuster and preformed outstanding work re building our new beautiful home!! Thanks Russ.
Posted: 10/30/2008 • Link to this review
He left O&M construction and $700 worth of additional repairs had to be made on the home he repaired, which they would not pay. Mr. McKenzie has not returned my phone calls and O&M will not pay for the repairs that should have been included in the claim.
Posted: 10/08/2008 • Link to this review
Sincemy husband and I have worked with Russ and his team, Russ has proven to be professional, efficient, and very thorough. Russ and team are fixing our roof after a previous contractor caused substantial damages to our home. Russ has been very patient with my husband and I, always providing detailed and reasonable information on how to improve our current situation. He even had members of his team come to our house after hours to tarp the roof to prevent additional roof damage when it rained last week. This is a testament to O&M's dedication to customer satisfaction. I truly appreciate Russ and his team's efforts thus far to correct the damages on our home and look forward to the continued work they will be doing for us.
Posted: 11/26/2007 • Last edited: 1/02/2008 • Link to this review