This agency is the worst I have ever had to work with in trying to get an aid for my father. They are constantly changing aids with little or no notice and the 3 aides my father has had in the last 2 months have been underqualified for even the simplest of tasks. We are at our wits end trying to work with this agency but they just don't care about the patient, much less the patient's family. I would never recommend this agency to anyone.
Posted: 7/26/2012 • Last edited: 8/03/2012 • Link to this review
I had been living a nightmare since overseeing my 88-year-old mother's health care issues, which began in April 2010. However, there is one person that will always stand out like a bright, shining star in my mind. It is Felicia M. with Medside Healthcare. If it weren't for her kind, compassionate and caring attitude, I don't think I would have made it through some of the really hard times. Felicia was the one person at Medside that gave 110% of herself and took the time to listen to our needs and assisted in providing us with the medical approvals and staff that I needed to attend to my mother's special requirements. She was always there for us, and always, always followed up to be sure we received the professional care we needed. I will forever be indebted to her in addition to the loving and professional staff that continues to provide the much-needed home health services to my beautiful and loving mother.
Posted: 12/10/2010 • Link to this review
This company provided great customer service. I have many health issues and Felecia M., who is one of their employees really went out of her way. She stepped in to resolve my issues and made me feel like a person and not a dollar. She really went out of her way to insure that I got the best care possible.
Posted: 8/11/2010 • Last edited: 8/16/2010 • Link to this review
My mother was receiving physical therapy and was not feeling well. Her PT, Steve, asked all of the right questions, and realized that she needed to go to the hospital right away. Her doctor told us that if she hadn't gone to the hospital, her condition would have gotten much worse. Steve probably saved my mom's life! We are so impressed with his (and all of MedSide's) compassion, concern, and professionalism! We are very thankful for the great care that she receives.
Posted: 3/26/2010 • Link to this review
I would like to express my gratitude to the staff at Medside Healthcare for organizing and providing care for my mother. After being released from Piedmont Hospital, after a three week stance at the end of December 2008, she needed compulsory, extended daily assistance. Medside provided qualified help and took extraordinary care of her with sincerity and dedication. Undoubtedly, thanks to them, the recovery period was quicker and less arduous than it would have been otherwise. I'm very impressed with the level of humanity and professionalism exhibited by the organization.
Posted: 2/19/2009 • Last edited: 1/13/2010 • Link to this review
I would like to express my gratitude to the staff at Medside Healthcare for organizing and providing care for my mother. After being released from Piedmont Hospital, after a three week stance at the end of December 2008, she needed compulsory, extended daily assistance. Medside provided qualified help who took extraordinary care of her with sincerity and dedication. Undoubtedly, thanks to them, the recovery period was quicker and less arduous than it would have been otherwise. I'm very impressed with the level of humanity and professionalism exhibited by the organization.
Posted: 2/18/2009 • Last edited: 10/14/2011 • Link to this review
My mother is currently 80 years old and experiencing multiple heart, kidney and diabetes related problems. She is barely able to walk by herself and requires assistance with all her daily chores, such as bathing, cooking etc. I am disabled myself, so I cannot provide any help to her. The caretaker provided for my mother by MedSide, a Home Health Care company specializing in providing services in your home - Ms. Eva Montier had proven to be exceptionally good. She takes care of all my mother's needs. Ms. Eva does all her duties and beyond - my mother feels that Eva is more than caretaker - she is like a personal friend to my mother. In Eva's hands, my mother is always clean, well fed and taken care of. Her dwelling is always clean and cheerful. I can sincerely recommend the MedSide company and specifically Ms. Eva Montier as a perfect caretaker for elderly and disabled.
Posted: 2/02/2009 • Last edited: 1/13/2010 • Link to this review
MedSide has been very instrumental in assisting me through several medical crisis. I know that I would not have survived this last crisis without the proficient staff of health-care members Medside assembled for my individual needs. Medside is a tremendous multi-faceted resource to the community, and they have been instrumental in assisting me to maintain a healthy lifestyle in my home. I inform everyone that I encounter about the great works, and many services of Medside (Patients; Doctors; Community, Health, Social and Religious organizations) so that every person that need any of their many services may be aware of their existance. Medside is multilingual with fluency in 15 or more languages to include English. Thanks to everyone at Medside--I love you!
Posted: 6/16/2008 • Last edited: 1/13/2010 • Link to this review
The service was not as paid for, the caregiver was not qualified. The administrative office did not notify us upon termination of services being "provided" as instructed to do many times in writing and verbally resulting in the deteriation of the client in their charge. I would not ever recommend this company to anyone.
Posted: 4/28/2008 • Last edited: 1/13/2010 • Link to this review
MedSide is a Home Health Care company specializing in providing services in your home. I needed a Russian speaking nurse and a friend needed a Korean speaking home health aide. MedSide could provide both. They have knowledgeable and caring employees. I would recommend them to any of my friends!
Posted: 6/07/2007 • Last edited: 1/13/2010 • Link to this review
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