The repairs done to my 2011 Honda Accord surpassed my expectations. The fit, finish was exquisite and the paint work looked better than the original factory finish. They took the time to go over every detail with me to ensure nothing was missed. They handled everything with the insurance company from the time I dropped it off and Patrick was very professional during the entire process. I would recommend Mell Paul's to anyone who needs collision work done.
Posted: 11/01/2015 • Link to this review
They were very nice to deal with -- gave me a very accurate description of the work needed on my car -- and delivered a beautifully finished job on time and for the amount quoted. The color match on the paint was great. I felt like I was driving a new car off their lot.
Posted: 12/17/2014 • Link to this review
Friendly customer service that got my car in and out in no time at all. Highly recommend for those looking. I was given a quick estimate up front and put on the schedule to get my car fixed. Brought it in and was told it should be ready in 7-10 days. It ended up being ready on day 5 so I was very happy. Hopefully I don't need to get my car fixed again but if I do I'm coming back to Mell Paul's for sure.
Posted: 4/07/2014 • Link to this review
Thank you for your review! We appreciate your business.
Thanks for recommending us!
I recently had the hood repainted on my Corvette by Mell Pauls Body Shop. It was PERFECT! Perfect color match, no overspray, not a hint of orangepeel! Even to a trained eye, you could not tell it had been repainted. Their customer service is awesome! And they didn't gouge me on the price!
Posted: 8/09/2013 • Link to this review
Being satisfied is an understatement. They were friendly, courteous, very knowledgable and explained everything in detail. The service was amazing. My car looked brand new! My only problem is I couldn't stop clapping my hands and doing a silly happy dance when I saw how great my car looked and was excited again when I saw the bill was less than what I would've expected for such great service. Thank you Mell Paul's!
Posted: 12/19/2012 • Link to this review
My family has used them for years and you really cannot tell that any body work had been done at all. We couldn't be more pleased. They are meticulous and definitely care about the quality of their workmanship. Plus it is clean and the people there are super nice.
Posted: 7/11/2011 • Link to this review
I have had to bring my car in for body work on two occasions. Patrick is courteous, thorough, and a pleasure to deal with. He explained everything in detail. My car looked just beautiful when I came back for it! The paint matches perfectly. I would definitely recommend Mell Paul.
Posted: 1/28/2011 • Link to this review
I went to have some repair work done on my '03 Honda Civic. Patrick attended to all my questions, and he gave me several options. The price was reasonable and the work was professional. I appreciated the ride to the MARTA station and their web site has an interesting overview of collision repair as done in their shop. They must be perfectionists because when they were done, they apologized that they couldn't get the fender straightened back to factory specs. I looked and looked at it and I can't see anything wrong. If you need body work done, I recommend you at least go by for an estimate and check them out for yourself.
Posted: 12/03/2010 • Link to this review
Today I met an honest guy in the Auto business, they are a rare breed and hard to find. I was looking to paint my car which was spray painted to cover minor scratches. The spray paint was so bad that the car looked terrible. Mel was kind and helpful; he looked at the car and told me that to paint it would cost around $1,000. He then asked if he can test a small area to see if the spray paint can be removed and what’s under the spray paint. Luckily for me it was removable. He told me that it would take me a little work but would save me money and recommended that I buy lacquer thinner and remove the spray paint, then buff the car and I may be very satisfied with the result. I did what he said; it worked great for me and saved me $1K. Thank you Mel, you gained my respect and trust, I will definitely use you in the future.
Posted: 11/11/2010 • Link to this review
I have used Mel Paul's on several occasions. They are very honest and do great work. In one instance they called me back to tell me the electric window motor (most expensive repair) was not the problem, only the switch in the door. Saved me $250! Thanks guys!
Posted: 8/23/2010 • Last edited: 8/26/2010 • Link to this review
I chose Mell Paul's based on the reviews I'd read online and was completely satisfied with the service. My Nissan was only 5 months off the lot when I got hit on my way home from work and the entire driver's side needed repairs. They explained every cost to me in detail before and during the process (with none of the condescension women so often expect from auto repair places). Their facilities are spotless, their personnel are helpful and professional, and my car looks new again. If you're in the Atlanta area you won't be disappointed with the work they do.
Posted: 6/12/2010 • Link to this review
We follow applicable laws and best practices to reduce our environmental impact. Our paint spray booth is filtered and properly sealed, and our paint and oil waste is recycled by Giant Cement Company as fuel for their cement manufacturing rather than stored in tanks where it can leak into the environment like many other companies do. We recycle office paper, metal, plastic parts and lighting to the fullest extent possible.