Let Merry Maids maid service in Phoenix, AZ clean your home today. Merry Maids provides customized services, and on every visit, our professional team dusts, vacuums, and washes every room. Our friendly staff is only a phone call away.
I found out I was having company over just hours before they arrived. I panicked! I didn't have the time to do it myself. I immediately started calling maid services. Merry Maids was able to fit me in and I didn't even have to be there while they cleaned. They took care of everything for me. My house looked and smelt, yes smelt, wonderful. I was so impressed with the service and how well they treated me I scheduled weekly cleanings so this doesn't happen to me again. They really took a huge stress from me.
Posted: 1/23/2009 • Link to this review
very good value and the quality service for the price.just tell the cleaning people the places to concentrate on it gets done to your satisfaction. they clean all the rooms in the house and friendly to dogs and cats while the cleaning is being done.
Posted: 9/19/2008 • Link to this review
Merry Maids has cleaned our place twice a month for over one year now, and we have never been disappointed! They not only provide great service every time, but are very reliable and efficient!
Posted: 3/10/2008 • Last edited: 4/16/2009 • Link to this review
I utilized the service of this company for about (3) months of weekly cleaning. Not only was I tired of going behind them and pointing out all the things they failed to clean, but on more than one occasion they failed to re-do anything I pointed out, and I ended up doing it myself! (That is, I did my best to communicate this when one of the team spoke good enough English to understand me). I finally had enough and fired them when they dropped some prescription medication on the downstairs bathroom floor and failed to tell me they did, or GOD forbid, pick it up. They just left it laying there!! I have (4) cats and if any of them had ingested these pills they would have died. When I complained to the manager, they didn't seem to care and refused to refund my money. This is a very poorly run business (at least the one that services old town Scottsdale) and I would never recommend them to anyone. I have since hired a private housekeeper and my home never looked better!!
Posted: 4/14/2007 • Last edited: 1/02/2008 • Link to this review
Here at Merry Maids, we take great pride in providing quality service to all of our customers. Each and every cleaning, Merry Maids strives to exceed all of our customers' expectations; failing to meet our customer's needs is disappointing. Regarding the medication, our teammates are instructed not to touch any medications in our customers' homes, complying with established safety regulations. It is unfortunate that the team did not inform the customer about the presence of the medication on the floor, and for that we sincerely apologize. We send only English-speaking or bilingual teams to our customers' homes, and our office staff is available from 7:30 am until 5:00 pm to address any customer questions or comments throughout the cleaning. When this customer contacted us with her concerns, Merry Maids immediately offered to redo the indicated areas at no cost to her. The customer declined this offer; so we offered her a discount on a future cleaning to be used at her discretion. We are confident that, given the opportunity, Merry Maids will provide the high quality service she both expects and deserves. We sincerely hope that she will give us another chance to impress her with our high quality cleaning and strong customer service.
I used to have the girls from Merry Maids come out twice a month but had to stop last year due to finances. I recently found a new job (finally!), and wanted to treat myself a little. Since I had used Merry Maids before, they were able to come out and clean the next day with no hassles. They did a great job throughout the house; my hardwood floors were spotless, they even got the little water spots around the kitty's dish, and the whole house smelled so clean. The girls that came out were very friendly and cleaned everything I wanted done with a smile. They charged me about $175 for a 3 bed, 2 bath house, and even cleaned the patio. The service is as good as I remember, and I am planning on setting up a regular schedule again; it feels so nice to be pampered. Thank you again Merry Maids!
Posted: 3/26/2007 • Last edited: 4/16/2009 • Link to this review