Metro Pro Moves Inc.

The company was incredibly late and uncommunicative once they got their deposit. They took 2 hours more than they quoted, due in part to one mover's dropping blood sugar, and constantly complained about having to move from a third flood with stairs, even though I discussed this specifically when I booked the appointment. Once they managed to get to the new house, they dumped everything in one room, even though we were paying for a "Full service" move that included placing items back in the correct room, and took off. They also left almost half of our belongings back in the apartment, and since we had to be at work and had my sister in law supervise, we didn't know this until we got off of work and walked into the apartment to find it still packed with stuff. We had to spend 6 more hours moving stuff by ourselves after a 9 hour day at work. Once we got everything in the new house, we saw they had damaged several items, including our brand new flat panel TV, which now has a foot long dent in the back where it either fell over in the moving van, or was hit by unsecured items. Trying to get reimbursed for the damage has been a nightmare--been yelled at, ignored dozens of times, lied to constantly, and stood up. And there is still no resolution. I had to file a complaint with the Georgia Public Services Commission, and they still haven't responded. AVOID AT ALL COSTS. Their "services" will cost you more than you save!

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Metro Pro Moves was a total let down!!!! First of all they didn't show up on time. They were 3 hours late which is totally unacceptable!! Second, They broke a couple of my items and never paid for them!!! I called and called and they never returned my calls!! At one point in time a gentlemen got very hostile with me and would not let me speak to a person of higher authority. This company is very very unprofessional!!! I would never recommend this company to anybody!!!

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I had a very bad experience with Metro Pro Moves. They damaged an appliance during a move and then indicated that they would replace it. That never happened and they have stopped returning my phone calls. I hate to be petty, but I'm calling a lawyer.

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We have never in our ten years in business had a no call, no show, try again. The lengths other moving companies go through to make our service look bad.

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I had an appointment scheduled for moving services along with an email confirmation and a telephone confirmation the day before. On the day of the move, the movers simply had not showed up. 20-30 minutes after the appointment time, I tried calling the company but no one was answering the phone. I left a message and called several more times, but no one answered and no one called back. I had no missed calls or messages on my phone. I had to hire another moving company at the last minute. Stay away to avoid the same situation.

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