When I first started going to this salon to get my natural hair straightened there we no problems, I enjoyed the experience of walking in, signing my name and getting my hair done with beautiful results.How ever I started to see some heat damage and decided my hair needed a break. I got braids and didn't go back for 4 months. Once I took my braids out, I decided I wanted straight hair again. So I dangled and deep conditioned the night before my Sunday appointment. When I arrived for my appointment. I was told that I would be charged an extra $10 "detangling fee" when my hair wasn't tangled just natural and I was also told that price overall price increases $10 because it's a Sunday. Before I never had to deal with a price increase just because it was Sunday. So I walked out. After three more months I decided I would give this salon one last chance since I really enjoy the convenience. I called today and asked what time they would close or accept the last client. I was told that the last client would be accepted between 4 and 4:30 (keep in mind they don't close until 5pm) and after that time they would go over to Ashas on Thornton Road. I told the lady that I would be coming today. I came all the way from downtown to cascade and arrived at 3:45pm. When I walked up to the door there was no one in the shop. Of course I was pissed off because I wasted my time and gas to get here well before "closing time". I can honestly say I will NEVER come to this salon!
Posted: 9/19/2013 • Last edited: 12/23/2013 • Link to this review