Since 1939, Mid-West Floor has been providing Saint Louis with the finest products in floor decor. We offer a wide variety of brand name flooring products for both residential and commercial use. From quality carpeting and area rugs, to beautiful ceramic tile and vinyl, to the natural beauty of hardwood floors.
We bought a hardwood floor for our house. We asked what kind of floor would work for us because we have two golden retrievers. They sold us Tiger wood because its janka scale rating is very high, We have installed about 20 percent and our dogs paws scratch the floor when walking. The only offer is to take back what is not installed and charge us a 30% restocking fee Plus freight. This is completely unfair as either the product is defective or not suitable for the application they sold it for. Talked to the owner, no help at all. They take no responsibility at all, I am stuck with a defective floor installed on my kitchen and need to purchase new floor for the rest of my house.
Posted: 10/06/2014 • Link to this review