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MidWest Engine Exchange

1 star rating 1 Review

(608) 244-9040 Call

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3712 Milwaukee StMadison, WI 53714

Reviews

  • MidWest Engine Exchange - Madison, WI -  badcustomerexperience

    Reviews: 1

    Frustrating and Disappointing
    badcustomerexperience (1 review)
    7/29/2014

    My experience purchasing a used vehicle was extremely frustrating and disappointing. The vehicle was supposedly inspected and ready to drive without further repairs with a rebuilt engine. However there were serious problems from day one. Including a dead battery, transmission-related difficulties, misfiring of the rebuilt engine and much more. Because of some of these problems I narrowly missed having accidents while driving the first 2 weeks. For example, the vehicle stalling on hills and the anti-lock brake system being on for over 3 months without any warning light. Also the tires lost significant air every two days in Winter and presently every two weeks. When I tried having these problems fixed under the warranty, the Midwest Staff denied that these were problems, calling these serious defects "Normal" or couldn't find anything wrong. I had to have most of these repaired by an independent mechanic, who found the problems easily. Within 5 months of owning this vehicle, it will have cost me $4,200 to repair defects that were hidden of denied by Midwest Engines. If you are thinking of buying a used vehicle from this dealership, be aware that they are dishonest and do not provide any customer service. They will take your money for the purchase of the vehicle and could care less after. And the only service person 99% your stuck and forced to deal with is COLIN who treats you horribly and is full of excuses and nothing else.

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