Midtown Ansley Eye Care

1544 Piedmont Avenue NE , Suite 320 
Atlanta, GA 30324
Phone: (404) 888-9444
Fax: (404) 888-9666
Website: www.ansleyeyecare.com
Midtown Ansley Eye Care Midtown Ansley Eye Care : Optometrists, Atlanta, GA



Reviews
Reviews: 1

Posted on 4/24/2013

VERY poor customer service attitude
I would absolutely NOT recommend Ansley Eye Care. The test of a business is in the quality of customer service when things don't go well.

I went in to have two pair of glasses adjusted, one pair of Revo sunglasses and a pair of prescription reading glasses I had purchased at Ansley Eye Care.

While adjusting the frame of my Revo sunglasses, the technician cracked one of the glass lenses. No caution had been given that this could occur. He told me he would speak to the owner Rob about replacing the glass lens with plastic Polaroid lens.

One week later, no action had been taken. At that time, I asked if the lens could be replaced with the glass lens. Again, I was told that he would speak with the owner.

I was given a second date when I could receive my sunglasses back, but they were not ready when I arrived. When I did receive the repaired sunglasses, the technician Mike told me that the plastic lens did not have the same reflective features as my original glass lens and that he would recommend to the owner that the store provide me with replacement sunglasses.

When I heard back from the owner, he dismissed responsibility saying that I should have anticipated that the glasses could be broken during adjustment. He said that there was nothing more he could do and that I should be satisfied with the plastic replacement lens. His attitude was far from a positive customer service focus.

I however can write this review!
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Reviews: 1

Posted on 7/3/2010

Delivery was a let down for glasses
Unless you are examined by Dr. Gupta, there is no exchange or return on your glasses. Was not told until I paid $750. Not very happy.
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Reviews: 1

Posted on 2/15/2009

Friendly and professional
I love this place, my children like going, a smart professional service with a sensitive doctor!!!!!
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Reviews: 1

Posted on 12/15/2008

Could not be better
I could not have wished for a better experience. They provide excellent service, use current technology, and take the time to provide a thorough exam and share the results in detail. They were very helpful in picking out frames, and they made sure I was pleased with my choice. They're friendly and completely adept--I highly recommend them.
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Reviews: 1

Posted on 9/18/2008

Great Service, Wonderful Experience!
The staff was extremely friendly and helpful; they really made sure I loved the frames I bought. Unlike other eye exams I have had in the past, Dr. Gupta made sure to explain the eye exam, and took the time to answer all of my concerns. Overall, I had an amazing experience and highly recommend Ansley!!
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Coupons
Atlanta Eye Associates
All brand name sunglasses on sale for 30% off the retail price. This coupon only valid once per customer. Prescription necessary sunglasses not included with this coupon offer. Not valid eyewear frames or lens treatment. No other coupons can be used with this offer. Some restrictions may apply. Contact an associate for complete details.
ex 05/31/2014  |  view coupon »


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