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Midtown Medical Associates LLC

(404) 215-6520 atlanta.citysearch.com...

550 Peachtree Street NEAtlanta, GA 30308 map it »

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Business overview

Reviews

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Good Doctor, LOUSY Staff! , 2/23/2011

Let me start out by saying that Dr. Rollins is a wonderful physician who truly seems to care about his patients. I know this from personal experience as well as from what friends have told me. The... problem with the Midtown Medical Associates are the support staff. Dr. Rollins' nurse is not a pleasant person to deal with, you can leave several voicemails for her before she bothers to respond, and when she does, she has a very negative attitude. Is she overworked? Probably. But does that justify such a nasty communication style? As others have mentioned on here, the billing department is equally mean, threatening to send an overdue $10.00 copay (mistake was theirs) to my credit report. Really? For $10.00? Finally, the medical records people lost my medical records and it took them weeks to find it. How they lost it is beyond me, I mean, isn't their job to maintain the security and integrity of the medical files? I was never told where they finally found my medical records, but it didn't leave me with a warm fuzzy feeling that it could have been anywhere. Last (and definitely not least) if you've tried parking at Emory Crawford Hospital's parking lots, you know how incredibly difficult it can be to find a parking spot....and even worse, to find your car after your appointment. I have decided to go to another physician who comes recommended to me. I'm going to miss Dr. Rollins, but the support staff BS (and I mean BS in caps) was too much to deal with as a paying customer/patient.

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The Best Medical Care!, 1/14/2009

I am a patient of Dr. Rollins and Dr. Rachel and I couldn't be happier. Their care and attention to detail coupled with their willingness to listen to their patients, go above and beyond what I have... experienced with other physicians in the past. Their staff is professional, knowledgeable and helpful. There is never a long wait in the waiting room and I never feel ""rushed"" during the time of my visits. Parking is easy if you use the valet service available. If tests are needed they can be done in the same building which makes things very easy for the patient. Also, it's been a long time since I've had a doctor himself call me with test results that are of concern, but it's done here. I drive two hours to get to my appointments but it is definitely worth my time and effort. I highly recommend both of these doctors and this practice!

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Displaying 1-7 of 0

Reviews

by ortrudjones at Citysearch

Good Doctor, LOUSY Staff!

Let me start out by saying that Dr. Rollins is a wonderful physician who truly seems to care about his patients. I know this from personal experience as well as from what friends have told me. The problem with the Midtown Medical Associates are the support staff. Dr. Rollins' nurse is not a pleasant person to deal with, you can leave several voicemails for her before she bothers to respond, and when she does, she has a very negative attitude. Is she overworked? Probably. But does that justify such a nasty communication style? As others have mentioned on here, the billing department is equally mean, threatening to send an overdue $10.00 copay (mistake was theirs) to my credit report. Really? For $10.00? Finally, the medical records people lost my medical records and it took them weeks to find it. How they lost it is beyond me, I mean, isn't their job to maintain the security and integrity of the medical files? I was never told where they finally found my medical records, but it didn't leave me with a warm fuzzy feeling that it could have been anywhere. Last (and definitely not least) if you've tried parking at Emory Crawford Hospital's parking lots, you know how incredibly difficult it can be to find a parking spot....and even worse, to find your car after your appointment. I have decided to go to another physician who comes recommended to me. I'm going to miss Dr. Rollins, but the support staff BS (and I mean BS in caps) was too much to deal with as a paying customer/patient.

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by Mumzie at Citysearch

The Best Medical Care!

I am a patient of Dr. Rollins and Dr. Rachel and I couldn't be happier. Their care and attention to detail coupled with their willingness to listen to their patients, go above and beyond what I have experienced with other physicians in the past. Their staff is professional, knowledgeable and helpful. There is never a long wait in the waiting room and I never feel ""rushed"" during the time of my visits. Parking is easy if you use the valet service available. If tests are needed they can be done in the same building which makes things very easy for the patient. Also, it's been a long time since I've had a doctor himself call me with test results that are of concern, but it's done here. I drive two hours to get to my appointments but it is definitely worth my time and effort. I highly recommend both of these doctors and this practice!

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by bookdude100 at Citysearch

Okay service, if you have the time.

In my opinion, this office is pretty average when it comes to providing timely, high quality care. Dr. Rollins is far too busy, despite his good bedside manner, and as result, the waiting time for appointments is extreme. I just finished a 3 hour trip to doctor. Two of those were spent in the waiting room. Although I feel I got adequate care, as a result of being frustrated with the wait (and the doctor being hurried with how busy he is), I left with a prescription, but very little information about next steps or other treatment plans. I am now in the process of looking for a new doctor. One who has both the time and the foresight to provide comprehensive health care.

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by MarilynWilson100 at Citysearch

The office is very busy

I was referred to this office by a friend and have seen both Rollins and Koralewski. Each doctor, in his own way, was fine, but neither exceptional. The office seems too busy and I was frustrated by the lack of care that the nurse showed. I had waited about 70 minutes for my appointment and people didn't seem to care. I am going to start looking for a new doctor's office. For the price and the time, I am sure I can do better.

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by JenniferBras74 at Citysearch

Best Doctor Around

I have been a patient of Dr. Rollins for a very long time. He is very caring and profesional. If you are looking for a good doctor I would highly recommend.

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by ricardosolaris at Citysearch

Wonderful Clinician

Dr. Rollins is a great Dr. He is attentive and a pleasure to visti. I highly recommend him.

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by mark79ga at Citysearch

Best MD in Atlanta

Dr. Rollins is a superb physician with a warm, disarming demeanor. He handles all health issues with professionalism, warmth, and respect. His staff is superlative; many of them have been with the practice since it opened about 4-5 years ago. Highly recommended!

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