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Midtown Tire - Toco Hills

(404) 325-6772

2916 North Druid Hills RoadAtlanta, GA 30329   map »

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Reviews

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WARNING: DO NOT TAKE YOUR CAR HERE FOR SERVICE!, 2/13/2015

Where do I begin...DO NOT take your car here for service!!!! My 87 year old father took his old car (not even worth $1000) there because the battery was draining. He just asked them to fix the... problem and get it running again. The next thing we know, they say they replaced the brakes, the engine mounts, and various other things that were not asked for or authorized. The service manager, Jeremy, totally took advantage of him and then lied about it. I spoke to the manager "Derrick" who at first was very nice and apologized for the miscommunication. He offered to take the unauthorized brakes back off and only do what we asked for and the charge would be $400. I clarified with him that all we wanted was for the car to be in working order for my parents to drive to the nearby grocery, etc. and he confirmed. The next day, he said the car was ready and would now be free of charge out of "goodwill". The day after my parents got their car back, it would not start at all. My father called Jeremy and Jeremy told them over the phone (without even looking at the car again) that they would fix it but it would now cost $900 and he had to pay in advance. This was after they gave it back saying it was fixed! This place is such a rip off!!!

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Great service!, 11/16/2012

The service here is great. This is one of the few businesses that I drive out of my way to see. The guys are straight forward with sharing what they find when servicing my vehicle. I don't feel as... if they're trying to squeeze every dollar from me.

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Displaying 1-7 of 7

Reviews

mbethw

Reviews: 6

WARNING: DO NOT TAKE YOUR CAR HERE FOR SERVICE!

Where do I begin...DO NOT take your car here for service!!!! My 87 year old father took his old car (not even worth $1000) there because the battery was draining. He just asked them to fix the problem and get it running again. The next thing we know, they say they replaced the brakes, the engine mounts, and various other things that were not asked for or authorized. The service manager, Jeremy, totally took advantage of him and then lied about it. I spoke to the manager "Derrick" who at first was very nice and apologized for the miscommunication. He offered to take the unauthorized brakes back off and only do what we asked for and the charge would be $400. I clarified with him that all we wanted was for the car to be in working order for my parents to drive to the nearby grocery, etc. and he confirmed. The next day, he said the car was ready and would now be free of charge out of "goodwill". The day after my parents got their car back, it would not start at all. My father called Jeremy and Jeremy told them over the phone (without even looking at the car again) that they would fix it but it would now cost $900 and he had to pay in advance. This was after they gave it back saying it was fixed! This place is such a rip off!!!

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Tank13

Reviews: 1

Great service!

The service here is great. This is one of the few businesses that I drive out of my way to see. The guys are straight forward with sharing what they find when servicing my vehicle. I don't feel as if they're trying to squeeze every dollar from me.

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WiseNeighbor

Reviews: 1

Great Service

We have been bringing our 3 cars here for service and new tires for many years and they always provide excellent service and charge reasonable price. Tom the manager is knowledgeable, honest and has good people skills. We recommend this business any time...

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ClaudeWerner

Reviews: 1

Did me right

I needed brakes fixed rather quickly. When I called, they said bring it in. I dropped it off, had breakfast at Einstein's, and read for a while. Two hours later, it was done. They didn't try to sell me anything I didn't, e.g., the rear brakes and charged me a fair price. I wouldn't hesitate to go back.

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bbranson

Reviews: 1

A pleasure to do business with

Too often we only take the time to write in to complain about experiences without pointing out the good. I have always been pleased with this goodyear and will continue to take my cars there for all services.

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bdob

Reviews: 1

Great people and service

It is wonderful to have these people in the newighborhood. They are consistently friendly, but more importantly their work and honesty are fantastic. I would recommend them to anyone.

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asdfjkl:

Reviews: 65

They won't leave you flat.

Oh okay. I'm sorry for the pun. One day I found a nail in my tire and stopped in the nearest place. They said they were busy and sent me here. This place was busy too, but they stopped to look at my tire and fixed it at the same time. It was so fast. They said I was really lucky and to enjoy my day. No charge. I will replace the whole set there rather than at the place where I got them. The other place is too busy. It's almost time now too. Anyway. They are professional, honest, and patient. Who could ask for more?

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