BEWARE! Extremely disappointed with the service received on behalf of owner Mr.Mills. We paid for tree and stump removal in the late summer of 2015. Upon arriving Mr. Mills decided he was uncomfortable with removing the stump due to underground gas and power lines which my husband and I had marked for safety reasons. However we still paid full price. Since this was our 1st time with a tree problem we thought this was normal. Mr. Mills stated it would take quite some time before the roots would die and we could plant grass. Therefore we waited 6 months which is January of 2016 before attempting to plant grass. However we were unable to plant because the tree stump was left unleveled. We contacted Mills Tree Experts to make them aware and ask for them to make the area flat so we can proceed. Mr. Mills wanted to charge us an additional $60 just to complete a job that should have been done correctly at the beginning. The worst customer service with no follow-up after completion. My neighbor tree and stump by another company was removed despite gas lines. My neighbor tree removal company chipped away at their roots until the stump was able to be removed. However Mills Tree Experts was too lazy to complete the job properly.
Cost $250 - $499
Date June 2015
Posted: 5/05/2016 • Link to this review
We have used Mills Tree Experts for many years. From the moment that an evaluation and estimate is given (usually by Mr. Bryant Mills himself) to the last bit of clean-up by the very professional and experienced work crew, THIS is what excellent service should be!!! We would not choose anyone else for tree trimming and/or removal and recommend Mills Tree Experts without hesitation.
Posted: 3/20/2013 • Link to this review
I called Mr Mills based on the good reviews here on Kudzu (only later did I find out a couple guys here at work have also used his services and been pleased also). I had a fallen tree covered in poison ivy vines I didn't want to touch. He gave me an estimate over the phone. Showed up the next morning with his crew. According to my wife, they had it cut up, chipped, and were out of here in about 20 minutes! Not only that, but they also took away and chipped up 2 other brush piles I had set aside AND used blowers to clean off our entire driveway...for no additional charge. I love finding a local service person who does a thoroughly professional job. I'm satisfied on all counts and will definitely call on them again for any tree removal services in the future.
Posted: 10/12/2011 • Link to this review
MR. Mills came by on a Sunday to look at what I needed and provided me a reasonable quote. When the job was completed, it was hard to tell they had been here. Excellent cleanup, good equipment, employees, and no surprises. Great service. Thanks, Mack.
Posted: 6/06/2011 • Link to this review
Mills Tree Experts Inc removed 4 pine trees and trimmed 2 pine trees for me. Trees were close to the house and were carefully taken down one limb at the time. All limbs and tree trunks were removed the same day. Work areas cleaned up. My telephone call was returned the same day I called. Site visit made and price estimate provided the next day. The work performed 2 days later. Excellent service. Fair. Honest. Dependable. Highly recommended.
Posted: 4/23/2009 • Link to this review
The name is not an exaggeration... he does know his stuff and gives great service at a very fair price. I had lost his biz card and forgot who to call and when I asked someone who uses a tree service quite frequently for a referral, he referred Mills right off the bat and instantly refreshed my memory. I'll never forget the name again!
Posted: 7/29/2008 • Last edited: 4/23/2009 • Link to this review