2012, 2013, 2014
We had Mirage Pools put in our swimming pool. We worked with Chris and Mark over there. They had great customer service and were always in communication with us. Updates were pretty much daily. ... The quality of work is very good. I would recommend them to build your pool. Also, they completed the project in a timely manner!VIEW MORE »VIEW LESS »
We had our pool and natural rock waterfall designed and installed by Mirage Pools approximately ten years ago. We have only high praise to offer you. Whenever we called with a question or concern we... received an immediate response. Any service provided was on the same day basis if needed. We are grateful for the excellent product and service received. We are currently installing aggregate in lieu of the plaster. Connie is an asset and I am so grateful she has always been consistent with her knowledge and professionalism. Thanks so much Mirage Pools!!!VIEW MORE »VIEW LESS »
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We had Mirage Pools put in our swimming pool. We worked with Chris and Mark over there. They had great customer service and were always in communication with us. Updates were pretty much daily. The quality of work is very good. I would recommend them to build your pool. Also, they completed the project in a timely manner!
We had our pool and natural rock waterfall designed and installed by Mirage Pools approximately ten years ago. We have only high praise to offer you. Whenever we called with a question or concern we received an immediate response. Any service provided was on the same day basis if needed. We are grateful for the excellent product and service received. We are currently installing aggregate in lieu of the plaster. Connie is an asset and I am so grateful she has always been consistent with her knowledge and professionalism. Thanks so much Mirage Pools!!!
The workmanship appears good and the guys do a good job. I will post updates as we move forward! Norm told me today our pool will be done in 21 days. Can't wait!
We met with the owner yesterday and are looking forward to Mirage building us the pool of our dreams. He has promised us that the pool will be built within the timeframe stated on our contract and with great quality that they are known for.
Norm, the owner is involved in all aspects of the Pool from Selling to Construction. He stopped by several times during the initial design and contract negotiation days. Later during construction he personally supevises the construction and delivers as promised. We have our son's Birthday planned by the pool, Norm is working to ensure the project is completed ahead of schedule. Update: Pool construction completed. With all the landscaping done, looks exactly as envisioned. Great job Mirage Pools !!!
Finally done after 6 months. The issues are too many for the limited space allowed. Safe to say it wasn't a great experience. We have built 2 previous pools and this was the first time we had to live through a nightmare. Upside, our deck company and landscapers were great. **I promised to write a full review when our pool was completed. I haven't forgotten you. Three months in we still are waiting to get it finished. I'll be back when it gets done. Two months later and they are still working on the pool. Too early to tell what the workmanship will be in the end. When Norm met with us months before our start date he told us it would take 4 - 6 weeks. It is going to be more than double that time. They have too many pools on the go and not enough workers to do it. Days, even a week can go by and nobody shows up to work. When Norm sold us the pool he gave us a card and told us to call him if we ever had a concern. So far I have called and left messages for him 6 times and never got a return call. I have included him on email communications and never got a response. I will follow up with a full review if and when our pool ever gets completed.
Had a small back yard to work with which added to the complexity of the build, but they came through with an excellent product that the family will enjoy for years to come. Good value on a quality product!
Please spare yourself the longterm pain, suffering, and expense that Mirage Pools and owner Norm have caused me. I can only imagine that the positive reviews are from themselves.
I recently switched my pool cleaning service over to Mirage and after they came out and cleaned the pool, I was still having some issues with how my pool looked. To my surprise, the owner of Mirage Pools came to my house to check on these issues! I couldn't believe it! Everything was resolved very easily and I could not be happier with their service. Talk about satisfaction guaranteed! They truly mean it. My pool looks great and is cleaned every week like clockwork. So happy I found Mirage!
It is nice to know that their are still honest builders out there. Our experience with Mirage Pools was great from the begining to the end. They walked us through each process of the building of our pool and it was everything we expected. We highly recomend Mirage Pools to anybody thinking about putting in a pool.
After moving to Elijay from Atlanta we knew we had our task cut out for us to build a swimming pool. After interviewing five pool builders, it was Mirage Pools that held up through our extensive investigation. We were not in a hurry, we just wanted to be very careful on whom we selected. Mirage came up with a wonderful design and rendering, and honored their start date, and were five days early on their completion time. It is not easy to build here, and what triggered our decision was their in-house construction. Courtesy and respect played a large role to becoming a happy customer. From mountain man to Mirage we wish you continued success.
I am so glad I listened to my wife and kids and built a pool! I give my wife all the credit for finding the best pool company in our area. She researched all of them and Mirage Pools had the best reputation, reviews, and referrals.....now I know why! They were great! Started on time and finished when promised and we have been swimming every day. Even in the rain! LOL! I can't seem to get the kids out of the pool and my wife and I are enjoying our spa at night! If you're looking for the right pool company....go with Mirage!
Mirage Pools recently built a pool in my neighborhood and it looked great. I called them to see if they could spruce up my outdated pool and I am so happy I did! My pool is now replastered with a beautiful pebble finish and new tile. Looks beautiful! And they were very reasonable with the price which I really loved!
Pool looks great and the kids are excited to be swimming! Mirage eased all of my concerns and finished everything on time just like they said. Frank and Norm were great to work with!
I am so happy I did my homework and found Mirage Pools to build my swimming pool! It looks beautiful and I am the envy of the neighborhood now! I would recommend this company to anyone looking for a company that does what they say they are going to do. Even the construction crews were polite and very hard workers and kept the jobsite cleaned up while they were working. Pool is now filled with water and we are ready to swim!!