Mirage Pools

4 star rating 80 Reviews

(770) 744-4505(770) 744-4505 View Website »

4355 Browns Bridge Road, BCumming, GA 30041

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Mirage Pools - Cumming, GA - Best Of 2015 - Kudzu.com Mirage Pools - Cumming, GA - Best Of 2015 - Kudzu.com Mirage Pools - Cumming, GA - Best Of 2014 - Kudzu.com Mirage Pools - Cumming, GA - Best Of 2014 - Kudzu.com Mirage Pools - Cumming, GA - Best Of 2013 - Kudzu.com Mirage Pools - Cumming, GA - Best Of 2013 - Kudzu.com

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Brookhaven
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Chamblee
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • North Atlanta
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • Vinings
  • West End
  • Woodstock
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Supplies

  • Filters
  • Pool Cleaners

Pool Types

  • Commercial
  • Custom Designed
  • Hot Tubs
  • In-Ground Pools
  • Residential Pools
  • Saunas & Spas

Services

  • Chemical Treatments
  • Commercial
  • Custom Design
  • Electrical Service
  • Inspection & Testing
  • Installation & Hook-up
  • Maintenance & Cleaning
  • Plastering
  • Remodeling
  • Renovations
  • Repair - General
  • Upgrades
  • Water Treatment

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Hours of Operation

  • MON
  • 8:30pm
  • 5:30pm
  • TUE
  • 8:30pm
  • 5:30pm
  • WED
  • 8:30pm
  • 5:30pm
  • THU
  • 8:30pm
  • 5:30pm
  • FRI
  • 8:30pm
  • 5:30pm
  • SAT
  • 10:00pm
  • 6:00pm
  • SUN

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Mastercard
  • Paypal
  • Personal Checks
  • Visa

Year Established

1986

Languages Spoken

  • English
  • Spanish

Reviews

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Still Waiting, 5/26/2016

We started building a pool with Mirage 6 weeks ago and while they've made great progress they are no where close to the schedule they quoted. Per them it should be done by now and we're sitting here... it a concrete pool waiting for tile/stone work. They've promised to be here then don't show up, then promised again and again making excuses about weather and issues at the concrete plant. Work looks good, but getting very tired of excuses at this point.

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Absolute worst, 5/23/2016

Unbelievably poor customer service. Follow up non-existent. Promised work they did not know how to do. High worker turnover. Failed to complete work, stopped answering phone, extremely over... priced.

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Displaying 1-15 of 80

Reviews

Mirage Pools - Cumming, GA -  MPriest

Reviews: 1

Still Waiting

We started building a pool with Mirage 6 weeks ago and while they've made great progress they are no where close to the schedule they quoted. Per them it should be done by now and we're sitting here it a concrete pool waiting for tile/stone work. They've promised to be here then don't show up, then promised again and again making excuses about weather and issues at the concrete plant. Work looks good, but getting very tired of excuses at this point.

Project Details

Great pool options, happy with quality of work, just unreliable with timelines and seems to be a complete lack of project management.

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Mirage Pools - Cumming, GA -  Atlantapool

Reviews: 1

Absolute worst

Unbelievably poor customer service. Follow up non-existent. Promised work they did not know how to do. High worker turnover. Failed to complete work, stopped answering phone, extremely over priced.

Project Details

Remodel pool, repair leak

Area Atlanta, GA

Cost $10,000 - $29,999

Date February 2015

Mirage Pools - Cumming, GA - Could not identify leak and left job
Mirage Pools - Cumming, GA - Cut plumbing and left.

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Mirage Pools - Cumming, GA -  RSamlowe

Reviews: 1

Delighted

When my wife mentioned she would like a pool, all I could think of was what a headache! I am very meticulous with my lawn and the thought of tractors, mud, debris and workers was just not something I wanted any part of. I would have never guessed that it would end up being the best decision I would make for our family. After research and careful consideration, we selected Mirage Pools to handle the project. Yes, I did have to tolerate the mud, workers and process that took place in building our pool, but it was not anything like I envisioned. Mirage Pools employees were courteous and considerate of our property and they did a great job in keeping us informed of each phase along the way. Now, rather then sitting and looking at a well manicured lawn, our family is enjoying quality time together in our own private oasis! Thank you Mirage Pools for a job well done! Roger

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Mirage Pools - Cumming, GA -  ProductConsumer

Reviews: 2

Mirage Pool Review

We had our first swimming pool built by Mirage Pools in 2014. And let me tell you, building a swimming pool is not a headache free endeavor. From a bulldozer tearing up your yard, to pallets of concrete and building material sitting around until needed, its not easy. So the challenge is not how easy the project becomes, but rather how does the swimming pool contractor prepare for the problems and handle the unexpected. Mirage Pools could not have done better. They knew what they were doing and most of the credit goes to Chris Powell, who oversaw the project. He patiently answered our calls with newby questions and made adjustments to the project when necessary. Along the way weve had a problem or two. When we call, Chris takes our phone call and has it fixed with no argument or attempt to place blame elsewhere. To me this is what matters when dealing with a company or contractor how does the company stand behind their work? Chris Powell is a great asset and representative for Mirage. I would like Mirage to please thank him for me. I would not hesitate to use him and Mirage again.

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Mirage Pools - Cumming, GA -  tomjones1962

Reviews: 1

spring break

My kids can't wait to dive in their pool when Spring Break gets here. Mirage cam through, they said that it would be completed by Spring Break and here it is 4 days to Valentines day and there is water in the pool. I won my bet with the neighbors they said it would'nt be done until the middle of summer, I am glad we went with Mirage Pools.

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Mirage Pools - Cumming, GA -  watson92

Reviews: 1

Best Experience

I just had to let someone know how our new pool construction went. I had the best experience with Mirage. Everyone said it that having a pool installed would be the worst, but it wasn't. I would say Mirage made if a painless experience. Thanks Mirage

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Mirage Pools - Cumming, GA -  kenzie665

Reviews: 1

Fantastic Vacation

I want to thank Mirage Pools for giving us the perfect vacation in our own backyard. We could not have had the project go any easier. Thanks Mirage

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Mirage Pools - Cumming, GA -  williamsfalconfamily

Reviews: 1

Beyond expectations

Mirage did a wonderful job building my dream pool, from start to finish! Dave and Chris were great at designing and supervising throughout the whole process. We had some issues in the beginning regarding the initial layout of where we wanted the pool, but it turned out to be a permit issue and they were able to rectify the problem with the county. They kept us informed every step of the way and the results are beautiful! I would highly recommend this pool company!

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Mirage Pools - Cumming, GA -  jlawrencepool

Reviews: 1

Great Pool Company

Mirage Pools built a great pool for us! From start to finish it went very smoothly, the salesperson listened to what we wanted, not like the other guys, designed us a beautiful pool, and the price was within our budget and no surprise cost!! The supervisor was on the job often and made sure everything was perfect! They even gave us three free months of pool service!!! Thanks!

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Mirage Pools - Cumming, GA -  Ellenlane

Reviews: 1

Content and Satisfied

My compliments to the Mirage Pools staff. They called me every day to let me know the current day schedule. Some times it was good news and some times it was not, but just knowing what to expect allowed me to respect their work ethic. Design a little different then when we first started, but I was able to recieve compromises for the changes. Would recommend this pool company to anyone who runs their own business. They are all about customer satisfaction.

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Mirage Pools - Cumming, GA -  ruby1223

Reviews: 1

The Grateful One!

It was a cold winter day when I decided to sign up with Mirage Pools. I didnt realize that it was going to take 5 months to be able to start my pool project. I unexpectedly had some issues with my yard. I am here to tell you that the persistence that my salesman, Mark put forth in trying to get my permit, including the variance and many different approaches on design, I never thought it would happen. Now that my pool is complete, I am so thankful that Mark stuck with it. I would not have been able to do this alone. The pool construction was completed within the time of the contract and was comforted by Chris throughout the whole project, until the very end. Upon much to my surprise upon learning my instructions throughout the pool, I was given two robes to both me and my husband. This to me is the best personal service that I have received from any major purchase that I have done throughout my lifetime. I hope my name goes on their referral list, because if you call me you will be sure to end up with a Mirage Pool after I get done with you. The grateful one!

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Mirage Pools - Cumming, GA -  lexiwa

Reviews: 1

Great End Result

Our pool project got off to a rocky start with the hole in our yard becoming a muddy mess when the rain would not stop! In spite of mother nature, Mirage Pools continued the construction process. Each day our concerns decreased as they worked their way out of the mud and into pouring concrete, overcoming all odds and delivering a great end result! Great job Mirage Pools! LWJ

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Mirage Pools - Cumming, GA -  mbcollins0903

Reviews: 1

Great group of people!

Mirage Pools has an amazing group of people and we are so happy that we selected them to build our pool! We interviewed three pool companies and selected Mirage Pools because of their in-house service, quality of product and most of all the people. Everyone seemed eager to answer our questions and keep us informed each step of the way. Beautiful quality workmanship now compliments our home and brings joy to our family each time we step out our door. Thank you Mirage Pools!!! mbc

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Mirage Pools - Cumming, GA -  delightedHO

Reviews: 1

Delightful group of people!

Having Mirage Pools build our pool has been a delightful experience. From our first communication with the office providing us with answers to all our questions to direction in the step by step procedure of building our pool. Knowing everyone was a Mirage Pools employee, was a huge comfort to us during the overall construction process. Our family is now enjoying our beautiful pool, thanks to Mirage Pools! We would highly recommend them to anyone considering a swimming pool. Best investment and decision we made since buying our home!

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Mirage Pools - Cumming, GA -  Tomgibb69

Reviews: 1

Check With Permit Office Before Depositing

Signed a contract at the beginning of April and put down a $6,000 deposit. Received word from the salesperson that a landscape setback was preventing the pool. Long story short, could not get the permit or a variance and asked for a refund of deposit on the 22nd of April. After a plethora of texts, phone calls and emails, I finally got a refund of my check minus $500 for I assume preparing the permit application (I'm in the wrong business, I should be preparing permit applications apparently). Frankly, preparing a permit for a job you are going to do should be a cost of doing business, turns out it's passed along to the consumer whether the application is successful or not. The price was great, the plan was immaculate and I'm sure it would have been a great pool. Just be aware that if the permits aren't approved, you will be out $500 and you will wait over a month to get the remainder of your deposit back.

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