Joe gave me a price to replace my heater. Andy came out the morning it was scheduled for and had my heat going again by afternoon. They didn't try to change the price or get out of doing the work like other companies. I will be using Mitchell again.
Posted: 2/27/2012 • Link to this review
Brad came out to my house yesterday. He provided excellent service. I am a long time customer and have always trusted the Mitchell boys but Brad explained everything where I could understand and set me up on a maintenance plan. Any of the boys will provide good service, but if you aren't sure who to ask for tell them you want Brad, he is great.
Posted: 1/18/2012 • Link to this review
I found that the first visit about 8 days ago from the MM tech, the blower motor and fan needed replacement. He checked the freon outside and said it was fine. Today, 3rd visit, he said it may low because the coil is frozen because of a bad filter. The next MM tech then came last Friday and replaced the parts. He told me the filter needed to be changed in a month. Today the first tech found the entire coil frozen because of the filter. I appreciate him checking it and the system still does not work properly and the upstairs is now unbearably hot. The coil and outside unit were replaced last year by MM, so I am into over $3000.00 to date and it only lasted about 12 months. I rely on the tech's expertise as I have none. Had I known the filter was gone, or the coil was frozen on Friday, I could have taken some action to replace the filter that was suppose to be good for another month. The tech said to call if I needed anything - I told him I was very hesitant because of all the misinformation I had from him on the first call, and the guy on the second call.
Posted: 9/26/2011 • Link to this review
I recently signed a maintenance plan with Mitchell. So far I have saved a ton of money with the after hours discounts and repair discounts. I can hopefully get enough money together soon to replace my ac before summer so I can get the tax discount!
Posted: 3/22/2010 • Link to this review
I started using Mitchell Mechanical when I first moved to Georgia 13 years ago. I wouldn't even consider calling another company at this point. They are always on time and there are never any surprise charges. I have a maintenance contract with them and my systems are now 25 years old and still running strong. In my opinion, they are still going b/c of the great service I have recieved from Mitchell.
Posted: 1/27/2010 • Link to this review
I have been using Mitchell Mechanical for my heating and a/c for many years. They are always avaialable when I need them and I feel like they make sure I understand what needs to be done before they make a repair. After my husband passed several years ago, it's important to me to have people I can trust in my home. My sister and son and daughter in law use Mitchell Mechanical too. They are a good company and I will keep using them.
Posted: 10/26/2009 • Link to this review
My heat went out late Friday evening. My elderly mother lives with me and I knew I couldn't wait all weekend to get it fixed. I called several companies but couldn't get anyone to call me back. I called Mitchell and the on call technician called me back almost immediately. He came out the same night and got my heat working. I am sure I interupted his dinner but he didn't complain. I was so relieved not to have to rent a hotel for the weekend and have to move my mother, all her medicine and equipment for the weekend.
Posted: 10/26/2009 • Link to this review
I got a coupon in the mail and decided to use it for a winter check up on my heat. The offce worked around my schedule and set a time. I was skeptical about the price b/c you know how it is when you use a coupon. You always pay more. But the technician came to my house and did a thorough check on my system and said everything was working good and sure enough only charged me for the price of the coupon. he didn't pressure me to buy anything else. I will definately be checking with them again for any special offers to get my a/c checked when summer comes.
Posted: 10/23/2009 • Link to this review
I had Mitchell come to my house to give me a quote to get the tax credit on my tax return. The tech, Helder, was great and really took his time evaluating my system. I'm on schedule next week and look forward to taking $1500 off my tax return.
Posted: 10/07/2009 • Link to this review
I used Mitchell Mechanical for the first time yesterday. I had flood damage in my basement and was worried about my furnace. Their tech came out checked my system and assured me all was ok. my neighbor referred them to me. I will be using them again.
Posted: 9/24/2009 • Link to this review
I am shocked to see any negative reviews for this company! I have been using Mitchell Mechanical for regular maintenace for the past 10 years. I have even had one of my systems replaced with them. They are always polite and concerned when I have a breakdown. When I need them after hours, I can always get a prompt return phone call. As a sinlgle mom, I know I can trust the work from Mitchell and don't have to be afraid of getting ripped off.
Posted: 8/27/2009 • Link to this review