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Moniques Maids - West Covina, CA - House Cleaning Services

Moniques Maids

1 star rating 1 Review

(626) 332-2229 Call

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1350 E Sand Bernardino RdWest Covina, CA 91791

Description

Monique Borunda, founder of Monique's Maids, started her company in
1984 twenty-four years ago. As a stay at home teen mom it was a way to make
ends meet. The company consisting of just her, started to get bigger with word of
mouth spreading all around her neighborhood. Monique became popular, saw
that a demand for her services was present and a need to hire a few friends and
family members was necessary just to meet the demand for her services.
Monique's Maids has.. expanded to Portland, Oregon in 2004, now entering 2009
she has reached other cities across the nation.

Approaching twenty-four years of business, Monique still strives to keep the
great reputation she started in her neighborhood years ago. Training her maids to
customise and tailor each job for the customer. What makes Monique's Maids
stand out above the competition is that Monique answers the phone on the first
ring, handles all appointments, estimates and assists on all cleaning jobs, she
works hands on along side her crew giving each cleaning her attention to detail
and her special touch.

As a lifetime resident of California Monique has 24 years servicing her neighbors
and other families in and across the nation. Clients needs have always been her
primary focus. Monique's working philosophy is be honest, responsible, and
reliable. Monique deals straight, prides herself on being honest, ethical, and fair.

Monique hires individuals who share her same talent and aspirations to remove
any anxiety you may have in choosing the right company. Monique's remains a
family business after 24 years of faithful service her main job continues to be to
listen to the client's needs by keeping the company's cleaning standards high.
Monique offers the customer a lifetime of dedication and commitment.

We thank you for the opportunity to earn your business, and we look forward to
working with you.

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Reviews

  • Moniques Maids - West Covina, CA -  RadioBrat

    Reviews: 1

    Buyer Beware
    RadioBrat (1 review)
    4/25/2014

    Buyer Beware - This was not what I expected. All these 5-Star reviews just can't be real. 2 women (times) 3-hrs (divided by) 1700 sq ft = $150 and not finished (oh yeah, cash up front). I hired Monique's Maids to clean a completely empty townhome that was primarily just dusty from sitting vacant. Problem is, after 3-hrs they still couldn't complete the job and what they completed was still dirty. When I pointed it out to them, the response was as if I'm crazy. Now they did offer to go back over what they had already done to try and satisfy me, but what they didn't get was the fact they couldn't complete the job in 3hrs and wiping some window sills wasn't the answer. Oh and by the way, when I looked at the window sills they re-cleaned, they were still dirty. I actually had one of the women take their finger and wipe the top of some granite that was supposedly clean, and she couldn't see the dirt that was on her finger. You should ask if they're bonded. Cause they won't put it in their own paperwork/agreement that they will be responsible for anything that is broken, that is unless you insist which you must. I tried to do something nice for my wife since we are moving into a new place, but what a disappointment. Moral of story: Unless you have a personal reference from someone, Do not hire under any circumstance. Also, run run like a wild man when they say "Cash Upfront Only".

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