Monroe Glass

23905 Meridian Ave S 
Bothell, WA 98021
Phone: (360) 794-4974
Website: seattle.citysearch.com...
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Monroe Glass Monroe Glass : Windows & Door Contractors, Bothell, WA



Reviews
by beboldt at Citysearch

Posted on Citysearch on 12/6/2011
Unbelievably Bad Service; Mediocre Work
WOW!!!!! Many months ago, I needed a new glass top to my dining-room table, and I was in a pinch, so I looked these guys up who were in my area. Well, I described everything to a tee, even being over cautious, explaining how it will be used, etc. So, I get it back, bring it home and feel the corners, and they are as sharp as the point of a knife! I explained MANY times that the glass does not set in a frame, but hangs over the edge of the frame and people's arms rest on the edge of the beveled glass. Well after lots of back and forth and being told that what I wanted done was not possible because the glass was tempered, then I talked with an actual tech there by walking into the shop area of my own accord and he fixed the problem right there on the spot by sanding the corners! I have since loved the table top! So, just yesterday, I was in a pinch for two small cuts of acrylic; so, not wanting to do any research, I just called them up and asked if they could handle the job. They said that they don't normally do plastics, but because my job was simple they'd be delighted to do it and could have it done in a day if they ""expedite"" it. It was also mentioned that they can't do ""etching."" I said that ""etching"" didn't matter, as this was just going to raise the bottom of a drawer, but please round the edges for me. They said that they could ""ease"" the edges, but no more. I asked if the edges would end up sharp. They said no. The job would cost nearly $90! I thought that was a little high, but, again, I didn't have the times to delay, so I went with it. My order: One 8""x18.5""/1/4"" sheet of black acrylic One 14""x16.75""x1/4"" sheet of black acrylic What I received: One 8""x8.5""/1/4"" sheet of clear acrylic One 14""x16.75""x1/4"" sheet of clear acrylic Both with edges so rough that there were minute little cracks and splits in them -- sort of like what you take to a rock-chip repair place for your windshield!!!! I was floored. My office project depended on this b
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by Guest G. at Judy's Book

Posted on Judy's Book on 7/26/2010
re-glaze, new windows
EXCELLENT. Try them you will be happy.
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