Called Monroe Heating and Cooling after finding them in a Google search as I am new to the area. I discovered that my AC was not working at 7pm on Wednesday night so I called and was surprise first that the phone was answered that late in the afternoon. My second surprise is that he arrived early the next afternoon and had me up and running in no time flat! Awesome service and a very personable guy. I will be calling again when the need arises.
Area Snellville, GA
Cost $250 - $499
Date March 2016
Posted: 3/17/2016 • Link to this review
Value - Called for a Groupon AC Servicing special and he came to my house quickly and on time. Service - He is very knowledgeable and professional. He still keeps his military bearing and is very sharp. Quality - While he serviced my AC, he pointed out where the problem was, commented on other factors to be concerned about, and fixed the problem.
Posted: 11/12/2015 • Link to this review
I had already scheduled to have mined and my 80 year old mothers A/C tune up setup with another company. I was at a retail business when I noticed Omar the technician, his body language and the way he carried himself and felt comfortable approaching him to inquire about his services. I had never met this man but after a short conversation I instantly hired him for the job. He did a superior job and exceeded my expectations. While he was at my mothers house he noticed the a broken door knob on the laundry room door and repaired it at no extra charge.He also installed a new shut off switch that the original builder had incorrectly installed. Supposedly if the unit had malfunctioned the attic could have been flooded all because the builder incorrectly installed a $5 switch. To me this is something he could have recommended to be replaced and of course charged additional fees for parts and labor. He didn't have to do this but because of his true character and compassion he earned my business for life. I have recommended him to several people. Thanks again Omar for the great service. His services were only $79. Yes you might be able to find the same services for $5 or $10 cheaper but I felt like he gave us a $150 job easily .
Posted: 3/21/2014 • Link to this review
This guy is all about money just hungry for money does not do a good job spend your money somewhere else extremely very rude person with very poor customer service he think only for him self do not know how to treat customers if you call him back that you have any issue with his work then you will see how rude is going to be with you, maybe has a licence but it's not all, he doesn't do a professional work you even can see another unhappy customer review which posted on 09/23/2010 and for sure there much more out there, just do not use this person
Posted: 11/12/2011 • Link to this review
Omar was great coming out to our house on a Sunday to assist my hubbie with replacing a couple shut off valves for our toilets. Great service and even drove to Home Depot twice with my hubbie to get the correct parts. His price is fair and below fair market value. I would highly recommend Monroe Heating & Air for most plumbing and HVAC work. Bobby & Deborah Brown Snellville, GA
Posted: 10/03/2010 • Link to this review