Monroe Heating & Air Conditioning, Inc

72 Reviews

(770) 266-8744 www.monroehvac.com... » View Website »

2735 Cordite LoopSnellville, GA 30039   map »

Business overview

Service Area

  • Barrow/Walton County
  • Buckhead
  • Buford
  • Conyers
  • Covington
  • Decatur
  • DeKalb County
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Greenbriar
  • Gwinnett County
  • Jonesboro
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Midtown
  • Newton/Rockdale County
  • Norcross
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • Stone Mountain
  • Tucker
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Hours of Operation

  • MON
  • 8:00am
  • 7:30pm
  • TUE
  • 8:00am
  • 7:30pm
  • WED
  • 8:00am
  • 7:30pm
  • THU
  • 8:00am
  • 7:30pm
  • FRI
  • 8:00am
  • 7:30pm
  • SAT
  • 7:30am
  • 5:00pm
  • SUN

Reviews

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Best In Town, 8/11/2015

I would highly recommend Monroe Heating and Air Conditioning, Inc. because of Omar. I've used Omarís company for approximately 2 years and most recently just last week. Omar is professional,... punctual and extremely knowledgeable when it comes to a/c units and even water heaters. Omar just replaced one of my dual a/c units and I could not be more pleased. I also had to call him for my second unit just two days ago and with a daysí notice he was at my door to fix my second unit. HE IS AWESOME.

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Outstanding Service, 7/17/2015

I originally purchased a discount coupon for A/C cleaning/service as my A/C units were not operating efficiently. The owner of the company, Omar Monroe, came and after looking at my units he showed... me my units were not in great shape, which I knew. He discussed my options for cleaning some parts, replacing some wiring and transistors, etc. He also gave me information for replacing the units. Rather than throw good money at a losing situation, I opted to replace the units. It wasn't going to get any cooler outside any time soon and it was time. Mr. Monroe was able to get the two units installed that very day. By late evening my house was cool again. Mr. Monroe and his assistant Lawrence were absolutely fantastic to work with. They worked long past the typical work day, even into the dark to finish the job. They worked through very high temperatures without any complaint. They went above and beyond in every instance imaginable. Mr. Monroe walked me through all the operations of the new thermostats and walked around the house to show me ways to improve my heating and air operations. I would highly recommend Monroe Heating and Air and would not hesitate to hire them again.

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Displaying 1-15 of 72

Reviews

delphy333

Reviews: 1

Best In Town

I would highly recommend Monroe Heating and Air Conditioning, Inc. because of Omar. I've used Omarís company for approximately 2 years and most recently just last week. Omar is professional, punctual and extremely knowledgeable when it comes to a/c units and even water heaters. Omar just replaced one of my dual a/c units and I could not be more pleased. I also had to call him for my second unit just two days ago and with a daysí notice he was at my door to fix my second unit. HE IS AWESOME.

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rickstar3

Reviews: 1

Outstanding Service

I originally purchased a discount coupon for A/C cleaning/service as my A/C units were not operating efficiently. The owner of the company, Omar Monroe, came and after looking at my units he showed me my units were not in great shape, which I knew. He discussed my options for cleaning some parts, replacing some wiring and transistors, etc. He also gave me information for replacing the units. Rather than throw good money at a losing situation, I opted to replace the units. It wasn't going to get any cooler outside any time soon and it was time. Mr. Monroe was able to get the two units installed that very day. By late evening my house was cool again. Mr. Monroe and his assistant Lawrence were absolutely fantastic to work with. They worked long past the typical work day, even into the dark to finish the job. They worked through very high temperatures without any complaint. They went above and beyond in every instance imaginable. Mr. Monroe walked me through all the operations of the new thermostats and walked around the house to show me ways to improve my heating and air operations. I would highly recommend Monroe Heating and Air and would not hesitate to hire them again.

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kjwalk003

Reviews: 1

Best service and customer service

Monroe Heating and Air responded to my call for help when my air conditioning system shut down with outside temp 94 degrees. All other companies called did not respond that day.

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Mike4208

Reviews: 1

Monroe Heating & Air Conditioning

Omar Monroe and crew arrived on time and completed installation of my new furnace and AC system in the time promised. The job price was competitive and the completed work was much better than expected. The extra length of warranty on the labor and equipment was above the normal warranties quoted by other contractors I checked with. Omar is very knowledgeable on HVAC systems and took the time to make sure I was educated on the functions of the new system and how I should perform the routine maintenance. He genuinely cares about his customers and the final outcome of the job. If you are looking for someone to replace or service your HVAC system, look no further as you won't get a better customer oriented and technically knowledgeable person at reasonable costs on residential HVAC systems.

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j2mugs

Reviews: 1

Always there

Like always, Omar gave us very prompt and thorough service. He takes time to explain our options and make sure that we understand the service before he starts. He's a pleasure to work with!

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smith1413

Reviews: 1

Had new heating and air system installed

Had new heating and air system installed by Monroe heat and air. Great job was done very pleased with the finished product. So much so I had him come back and install new hot water heater. Larry D. Smith

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BernieT633

Reviews: 2

Best HVAC service in town.

I used Monroe Heating & AC for the first time after buying a service contract from Kudzu. The deal was for two tune-ups. Omar fit me in the next morning, he did a great job when he came to do a tune up last week. Omar was professional, and efficient. I will recommend him to all my friends and family. BTW I live in a high rise condo in Buckhead (Atlanta), not a typical job; he did great work.

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RBednarczyk

Reviews: 2

Great service, highly recommend

I started using Monroe Heating & AC after buying a service contract through Kudzu.com for two tune-ups and priority service. Omar did a great job when he came to do preventive service on our system a few months ago. With the recent heat, we noticed our AC wasn't working like it should so I called him back. It took a little bit of time for him to come out, because everyone's been having AC problems with the heat and humidity, but he was very apologetic for it taking a bit of time to get back to me. He found some problems with the condensation line and repaired it, running a new line, adding a port so we could run bleach through our condensation pump periodically to kill algae, and double-checked our refrigerant levels and boosted them. Omar was very professional, and efficient, and his service costs are very reasonable. I will be calling on him for any future HVAC work we need.

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Chantalk1

Reviews: 1

AC Went Out

Omar provided great service and was quick to respond. My AC went out today and I had previously used his service via Groupon. He was very informative when I asked him about my continuous issues with my AC. I've signed a maintenance contract with him because he was trust worthy and honest.

Monroe Heating & Air Conditioning, Inc replied on 06-23-2014

Thank you for using Monroe Heating & Air Conditioning, Inc, I look forward to working with you in the future.

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BeBlessed

Reviews: 3

Attentive and Professional

Omar came out to our home and was very attentive to our needs. He was very detailed and professional as he made repairs explaining each problem at a level anyone could understand. Great customer service!

Monroe Heating & Air Conditioning, Inc replied on 06-23-2014

I was honored to work with you.

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alaye3765

Reviews: 1

OMAR IS THE BEST.

I'm glad I called Monroe Heating and Air condition Inc. Omar shows up about 30 minutes after I called. He came in and diagnosed my AC issues in less than 10 minutes and also fixed it in less than 30 minutes. He has all the materials ready in his truck. He is very professional and experience. A+++.

Monroe Heating & Air Conditioning, Inc replied on 06-23-2014

Thank you for using Monroe Heating & Air Conditioning, Inc, you could have called anyone but you chose us and we appreciate your business.

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Critic66

Reviews: 3

Friendly professional service

I'm very happy with the way Omar checks and maintains the furnace. He knows what he is doing. Thanks.

Monroe Heating & Air Conditioning, Inc replied on 06-23-2014

Thank you for Choosing us.

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Lu1234

Reviews: 4

Thorough

I bought the Kudzu deal for a year's service. Omar took the time to do a very thorough job. Showed me a number of important tips. He figured out that my whole house humidifier was not working. He went and got a new pad and fixed it. He's a personable guy and was happy to have me there watching through the whole thing and even let me help, which was informative and will help me prevent problems in the future.

Monroe Heating & Air Conditioning, Inc replied on 06-23-2014

My mission is to please you.

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LHD123

Reviews: 1

Monroe Heating & Air Conditioning, Inc.

Very prompt response to our request for service on our AC. Omar diagnosed and made the repairs quickly. We are very pleased with the exellent service provided by Monroe Heating and Air Conditioning!!!!

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KattieM2014

Reviews: 1

A cold Thanksgiving!

My heat wasn't working Thanksgiving week and I could barely cook my dinner. Called Monroe Heating & Air and my heat has been kicking like Bruce Lee since. This is a great company, Mr. Monroe takes his time, he made sure my home was piping warm before he left and even called to follow up on heat. This company I would recommend to any homeowner, property management company etc. This company is very reasonable, thorough and puts his customer first. My kids and I are sure happy to have heat... Thanks Monroe Heating and Air.

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