Displaying 16-30 of 81
I used Monroe Heating & AC for the first time after buying a service contract from Kudzu. The deal was for two tune-ups. Omar fit me in the next morning, he did a great job when he came to do a tune up last week. Omar was professional, and efficient. I will recommend him to all my friends and family. BTW I live in a high rise condo in Buckhead (Atlanta), not a typical job; he did great work.
Posted: 9/15/2014 • Last edited: 9/14/2014 • Link to this review
I started using Monroe Heating & AC after buying a service contract through Kudzu.com for two tune-ups and priority service. Omar did a great job when he came to do preventive service on our system a few months ago. With the recent heat, we noticed our AC wasn't working like it should so I called him back. It took a little bit of time for him to come out, because everyone's been having AC problems with the heat and humidity, but he was very apologetic for it taking a bit of time to get back to me. He found some problems with the condensation line and repaired it, running a new line, adding a port so we could run bleach through our condensation pump periodically to kill algae, and double-checked our refrigerant levels and boosted them. Omar was very professional, and efficient, and his service costs are very reasonable. I will be calling on him for any future HVAC work we need.
Posted: 6/25/2014 • Link to this review
Omar provided great service and was quick to respond. My AC went out today and I had previously used his service via Groupon. He was very informative when I asked him about my continuous issues with my AC. I've signed a maintenance contract with him because he was trust worthy and honest.
Posted: 6/23/2014 • Link to this review
Thank you for using Monroe Heating & Air Conditioning, Inc, I look forward to working with you in the future.
Omar came out to our home and was very attentive to our needs. He was very detailed and professional as he made repairs explaining each problem at a level anyone could understand. Great customer service!
Posted: 6/22/2014 • Link to this review
I was honored to work with you.
I'm glad I called Monroe Heating and Air condition Inc. Omar shows up about 30 minutes after I called. He came in and diagnosed my AC issues in less than 10 minutes and also fixed it in less than 30 minutes. He has all the materials ready in his truck. He is very professional and experience. A+++.
Posted: 6/22/2014 • Link to this review
Thank you for using Monroe Heating & Air Conditioning, Inc, you could have called anyone but you chose us and we appreciate your business.
I'm very happy with the way Omar checks and maintains the furnace. He knows what he is doing. Thanks.
Posted: 2/21/2014 • Link to this review
Thank you for Choosing us.
I bought the Kudzu deal for a year's service. Omar took the time to do a very thorough job. Showed me a number of important tips. He figured out that my whole house humidifier was not working. He went and got a new pad and fixed it. He's a personable guy and was happy to have me there watching through the whole thing and even let me help, which was informative and will help me prevent problems in the future. Update, June 6, 2016: AC went out over a hot and especially humid weekend. Called Omar late Saturday evening expecting to leave a voice mail. Instead he answered live. I hated interrupting his weekend but he was happy to help. He came by the next day (Sunday June 5) and fixed it quickly and for very reasonable fee. We are very happy and grateful to him that we are keeping cool once again!
Posted: 1/17/2014 • Last edited: 6/06/2016 • Link to this review
My mission is to please you.
Very prompt response to our request for service on our AC. Omar diagnosed and made the repairs quickly. We are very pleased with the exellent service provided by Monroe Heating and Air Conditioning!!!!
Posted: 1/08/2014 • Last edited: 8/06/2015 • Link to this review
My heat wasn't working Thanksgiving week and I could barely cook my dinner. Called Monroe Heating & Air and my heat has been kicking like Bruce Lee since. This is a great company, Mr. Monroe takes his time, he made sure my home was piping warm before he left and even called to follow up on heat. This company I would recommend to any homeowner, property management company etc. This company is very reasonable, thorough and puts his customer first. My kids and I are sure happy to have heat... Thanks Monroe Heating and Air.
Posted: 12/13/2013 • Link to this review
Furnace wen out on Black Friday and they came out the same day and had it fixed and backed to working the same day. Even showed back up on Mon day to replace another part like they said they would. Would definitely use again.
Posted: 12/04/2013 • Link to this review
Omar from Monroe Heating and Air, was very professional and caring, he took the time out to explain to me exactly what he was doing and he came out on very short notice. He got my Air Condition up and running in no time. I am a very satisfied customer and would recommend Monroe Heating and Air to all of my family and friends!!!!!!
Posted: 10/29/2013 • Link to this review
Monroe went above and beyond what we needed in our home. We had service from Home Depot and they left trash and did a sloppy job. Monroe put our new furnace in and everything is clean and crisp, everything works great, warranty, and he cleaned up his area when he was all done! Highly recommend!! (Plus his price was WAY better then his competitors)
Posted: 8/29/2013 • Link to this review
With temperatures above 90 this summer and one of our A/C units out Omar of Monroe Heating and Air Conditioning really came through for me and my family. Prompt, professional, and thorough, Omar performed two A/C tuneups, fixed the unit for our second floor, and gave helpful maintenance tips. Would definitely recommend Monroe Heating and Air Conditioning!!! A+
Posted: 7/21/2013 • Link to this review
I contacted Omar with Monroe Heating & Air to clean up a job that another contractor did not complete. He was very professional and immediately came out and corrected all issues and wouldn't leave until we were completely happy. I would personally recommend Omar to anyone looking for a tune-up to a complete new system. You will be very pleased with the work provided.
Posted: 6/30/2013 • Link to this review
I am glad I was able to help you finish this project; thanks for your business.