Awful experience. They burst a pipe in the front lawn while setting up which cost us $300 to fix and didn't offer to fix or even give a discount on rental fee. They had an option of using sandbags and still decided to drive a stake into the yard when I told them there was a sprinkler system.They also told us they had to leave as water is pouring out into the front lawn because they had other delivers. Would never recommend anyone using them.
Posted: 11/03/2015 • Link to this review
They claim to have left a voicemail with an 8 am delivery time which I never received. When they arrived at 8 am for delivery and I wasn't there, they simply left with no phone call to let me know they were there. I finally reached them by phone 2 hours before my neighborhood fall festival to find out nothing could be done.
Posted: 10/31/2013 • Link to this review
I recommend Monster Party Rentals to everyone. I rented a bounce house for my sons birthday party. They were super nice and efficient. They dropped off and picked up exactly the time they said they would. I will never use any other company for my party rental needs.
Posted: 9/30/2012 • Link to this review