My wife and I hired MOOV last fall when we bought a new house. The crew they brought in were friendly enough, but they did a meaningful amount of damage to our houses and furniture in the moving process (broke a screen door, scratched up walls and damage two couches). To their credit, they did discount their price once we complained to the owner about the damage, and even sent a gentlemen out to repair a chipped footing on one of the couches. Unfortunately, they didn't address the two remaining issues: the damaged screen door and other couch. Initially responsive and seemingly concerned, they promised to repair both, but nothing happened. After a few months of stalling and stone-walling, they eventually gave up returning calls altogether. While the screen door is a fairly straight-forward repair, the new sofa (now torn & marred in spots) requires extensive re-upholstering and will be expensive. We've been left holding the bag and are considering small claims court, but I hope it doesn't come to that. I advise you to be very wary and hope nothing is broken or damaged during the move.
Posted: 1/17/2009 • Link to this review