The best for VETS without question. Knowledgable, helpful and always picked up the phone would do it again. The best ever. The personnel helped ion every way possible it was never a stressful issue... with them.VIEW MORE »VIEW LESS »
After having to sell my house in 2010 thru the short sale program, I never imagine being able to purchase another house. Until I called Alvaro Moreira under his guidance, advice and the help of all... his staff my wife and I were able to realize our dream of buying a new house under the FHA program. The process was easy and without any stress or headache. I recommend for anyone that is thinking in buying a house without hesitation to call Alvaro Moreira you will be glad that you did.VIEW MORE »VIEW LESS »
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The best for VETS without question. Knowledgable, helpful and always picked up the phone would do it again. The best ever. The personnel helped ion every way possible it was never a stressful issue with them.
After having to sell my house in 2010 thru the short sale program, I never imagine being able to purchase another house. Until I called Alvaro Moreira under his guidance, advice and the help of all his staff my wife and I were able to realize our dream of buying a new house under the FHA program. The process was easy and without any stress or headache. I recommend for anyone that is thinking in buying a house without hesitation to call Alvaro Moreira you will be glad that you did.
Belinda, what a relief to have the refinance behind us and a great way to start the new year. Thanks for all your help through this process and have a wonderful Christmas and new year. May my God and Savior bless you all! - Sandy
I found them online and called in expecting to hear a recording. To my surprise I spoke to Matt right away and he was able to get me pre-approved the same day so I could make my offer on my HUD home.. Matt was able to help me close on my contract within the time period we discussed. He was also very responsive to my questions and I felt he had my best interest at heart. I would recommend working with him if you are looking to buy a house. Thanks again for going the extra mile.
Hi this is Jeannie Schierer with Compass Brokers. I would highly suggest that you check out Al and Alex with Hometown Lenders. I always recommend that my buyers check them out even if they are already approved. They are dedicated to making sure that every deal closes and that they get the best rate for the buyer. I always know that my deals with Hometown will close because they stay on top of the process and do a great job keeping everyone informed.
This is my 2nd home purchase and Iím very pleased with my experience with hometown lenders. Especially Belinda and Alvaro at the office in midtown Atlanta. Kudos on helping me get this done so quickly even though we ran into a couple issues with the property. Your availability and overall knowledge of the process really made the difference when it counted. Excellent team!
Me and my husband started out with the branch in Cookeville,Tn. After doing all the paperwork and getting the appraisal done, we set a date for closing. We both tookoff work that day and the woman called that morning to say we would have to reschedule. Thats ok i thought...things happen. Well we scheduled a closing 2 more times after that, but she always had to reschedule. Then she wouldnt return my phone calls for 3 weeks. So i called the main office, and the gentleman was very polite and put me in touch with another person in a different office. After one conversation and one e-mail from him telling me what paperwork to get together, he too would not return my phone calls. After a couple of months, i recieved another phone call from a different loan officer saying my file came across his desk and he would be happy to help me. Went over all my paperwork he already had, promised to overnight me the forms to re-submit my loan since the last one had expired, and told me if i didnt recieve the packet in a few days, to give him a call. Guess what? Thats been 2 weeks ago and i never recieved anything in the mail and he too wont return my phone calls!!! Would NEVER ever recommend this company with any one.
After reading your detailed feedback all I can say is your customer experience is completely unacceptable and not consistent with the values of HomeTown Lenders. Lack of communication regardless of the situation is not the way we do business.I personally apologize on behalf of our organization for what you and your husband went through. Itís unfortunate when a client has a bad experience with a branch in a completely different state that affects our companyís reputation as a whole. I wish I would have been alerted sooner of your specific situation here at the Midtown Atlanta branch so my team could have made the difference for you and your family. As a branch manager, I have built my business from the ground up making customer service the corner stone of our business. My staff works incredibly hard to make this a top priority for ALL our borrowers regardless of their personal circumstances. Again, my apologies and thank you for your constructive feedback which will help us improve our business moving forward .If I can help you in any way please communicate with me directly so I can personally make the situation right. Thank you for your consideration.
Alvaro R. Moreira
Branch Manager Ė Midtown Atlanta
I want to personally thank Marcus England from your company for providing my husband and myself with the upmost lending experience we have ever had. He stayed with us every step of the way and never let us down. He explained everything during the process so we could understand what was happening with our loan. He worked tirelessly to see that our loan was completed.
I just closed my FHA purchase with them and have to to say I'm lucky to have found Barbara Pruden. Barb processed my loan and helped me throughout the entire transaction. Her knowledge and attention to detail made the difference when it counted. Hometown lenders is fortunate to have Barbara working for their firm. Thanks again for all you did for my family...keep doing what you do!
I ultimately chose to work with hometown lenders due to their competitive rates. The loan agent was very easy to get in touch with and always answered my questions quickly. I would give them a try if you are looking to purchase a home.
Everyone was honest and upfront, worked hard and got the best deal for me. Thanks Tika! Looking forward to the money I will be saving.
We recently worked with HomeTown Lenders on a refinance deal and were very satisfied. Al listened to our preferences regarding the loan we were seeking and offered a competitive deal. Most importantly Al and Tika were easy to work with, and the whole process was smooth and efficient. All my questions were handled graciously, the appraisal process was better than expected, and the closing attorney was both informative and efficient. We were kept informed and treated respectfully throughout the steps. Thanks, HomeTown Lenders!
They were so prompt, professional, knowledgeable, and pleasant that I'm back for my second time! I very much recommend . . . they will continue to be my first choice for mortgage lending.
Myself and my husband were first time buyers and didn't know where to start. We were relieved that Hometown lenders took care of everything for us, including dealing with the Bank, the closing attorney, and even helped us get a great deal on the house insurance. Our advisor Alex M. was very accommodating, explaining all of our options in plain English. It took a lot of the stress out of the whole process and would definitely recommend giving them a call if you are buying a home. Brittany & Roger Adamson - Roswell, GA
Every time we receive a recommendation from a family, it reinforces the fact that our honest upfront approach to mortgage lending works. Not only does it work, but its saves precious time by using our experience to avoid making unnecessary mistakes.
Thank you for the high marks guys, I know you are going to love the Roswell area!
I recently went through the process of refinancing my mortgage with HomeTown Lenders and I couldn't have been happier with the terms and service that were provided to me. I honestly felt like the HomeTown team had my best interests in mind and wanted to make sure that I knew all of my options before making a decision. They made the entire process easy, even doing the closing at my house at the time of my choosing. I would not hesitate to recommend them or use them again in the future. Thanks, HomeTown.
Our teamís priority is to help our clients make sense of all the noise they experience when they want to purchase or refinance their home. We make the mortgage process as simple and convenient as possible. Thanks again Kevin, we are thrilled we could help lower your mortgage payment.