I would give this company ZERO stars if possible. We not only lost our dream home thanks to their incompetence, but we are out $2000 as well. Not our idea of a good time to be sure! The mortgage broker with whom we dealt, Hiya McKenna, almost bent over backwards to be unhelpful. She did not walk us through the process. She obviously does her job on auto-pilot because she assumed we had the same knowledge of the mortgage process that she has; at least, that's the one explanation I've created to explain her incompetence. She let us make HUGE errors by not telling us things up front. She sat silently for 2 weeks without speaking up on a major, major development. To be blunt, she stinks at what she's doing. Find another mortgage company. Seriously. It's not worth the pain and suffering.
Posted: 8/25/2012 • Link to this review