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Motorcars International, Inc.

1711 Spring Rd SE Smyrna, GA 30080
Phone:	(678) 809-7186
Website:	motorcarsintl.com

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JJFauc

Reviews: 8

Posted on 3/21/2013

Great Experience

Found these guys online. Very knowledgeable about my vehicle (mk 1 Audi TT Quattro) and, particularly when compared with a dealership, reasonably priced. As a car guy, I especially appreciated their time and patience with my many questions and callbacks. Several weeks out from a fairly major service (timing belt), my car's running great and I plan to use this shop for all my future service. Thanks, M.I.!

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rosemarywhite

Reviews: 1

Posted on 11/20/2012

So clean you can eat off their floor!

Tony makes you laugh, Walter explains things so an average person can understand, Jeff works magic in an engine, Boo greets and begs, and everyone does his job professionally. I only trust Motorcars with my Bug.

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Andy77

Reviews: 1

Posted on 10/27/2012

They know what "Quality Service" means

They truly provide quality service from the initial discussion of your problem, though the service work, and the explanation afterwards. They do the right work with the right parts and stand behind what they do. Nice to find an auto service company that you can honestly trust to do the right thing.

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Smyrnian

Reviews: 2

Posted on 10/24/2012

Excellent repair plan/Great customer interaction

Had a engine warning + hesitation problem with our 2007 Lexus ES350 but were afraid to go to dealer because of $$$.
Tony did code check and saw misfire messages, and did a test drive without noticing problem. Reset codes and switched suspect part and asked us to drive car, and if problem occurred, immediately come back for free code read. Problem came back and he detected bad ignition coil and fixed that for $125. Very fair. Very good communications with customer! They are now our service people!

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Lemonade147

Reviews: 1

Posted on 8/27/2012

Overpriced for what you get.

At first I thought this place was great, even though they charged more than average mechanics. However, I found them to be inconsistent. They did a great job with my first car. So I went back a couple months later with my 2nd car, which they did a so-so job with (maybe because I paid with a coupon?). Also, if you're a minority you might get treated differently. That's the general feeling I got.

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Motorcars International, Inc. replied on 08-29-2012
I am sorry that you had a less than desirable experience on your last visit.
We stand behind our work with a 2 year/24,000 mile warranty. If you are having a problem or have any concern following a repair at our shop, you need only contact us with specific information. We also do a follow up call to make sure everything was done to your satisfaction.
We offer various promotions to our customers throughout the year to gain new business.
There is no difference in the quality of service delivered, no matter the method of payment or whether a coupon is used. If there are any problems we want to know so that we may correct them.

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Coupons

$5.00 Off Emissions Testing Import Auto, Inc. $5.00 Off Emissions Testing at our Certified Emissions Inspection Station.770 475 1090 Import Auto Inc 6735 Atlanta Hwy 9 Alpharetta, Ga Auto Repair for All Makes and Models and Emission Testing for 1996 and Up Open Mon - Fri 8-6 Saturdays 9-2 ex 07/15/2013 \| view coupon »

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